School me on SONOS and other home streaming systems

My biggest Sonos gripe is that rewind and fast forward doesn't work on the BBC Sounds Alexa skill - even though it announces that it's doing it, it just goes back to the start of the bloody show. It works fine on Echo devices. No idea if it's the BBC's fault or Sonos's.

Is this voice control of Sounds via Alexa on a Sonos speaker?

And what are you saying to it?

Yes, that's it, Tracer. Using Alexa integration on the Sonos.

I'm listening to the most recent edition of a show on demand then say "Alexa, ask BBC to fast forward 10 minutes" and it replies "Going forward 10 minutes" and then the show restarts from the beginning.

Same happens with resume function. I go back to a show and it says "Would you like to resume the episode of Cerys Matthews from Sunday 9th July" or whatever and I say yes and it just starts the show from the start.

Not the only one with this issue

https://en.community.sonos.com/amazon-alexa-and-sonos-229102/bbc-alexa-skill-6851039

That's v helpful, thanks :)

:)

I'm told it's either Amazon or Sonos at fault but Amazon are now aware...

Thank you!

To be honest I'm amazed that this elaborate fusion of iOS, Sonos, Amazon and fourth (fifth?) parties like the BBC or Spotify works at all. So many layers!

FWIW there is a Sonos "controller app" for BBC Sounds though you're probably aware of that..

https://www.bbc.co.uk/sounds/help/questions/listening-on-a-smart-speaker/sonos

Thanks Tracer. I do have BBC Sounds added to the Sonos app but don't use it much as I find it easier just to use the BBC's own app and then Airplay it. But experimenting with it again, I've found that if I've started listening via Alexa, it does remember where I was if I resume via the Sonos app, and once I've resumed via that route, Alexa voice commands to rewind and FF magically do start working. Something about passing through the app seems to set the whole thing right. Not ideal but good to know until it's properly fixed.

New app coming: https://www.theverge.com/2024/4/23/24137502/sonos-new-app-announced

hope it can actually play music on my speakers without saying it can't find them, or claiming it is playing on them when it clearly isn't.

the description implies that sonos devices will now be controllable from the web (which was previously limited to your network), creating a much higher potential for somebody hacking into your system. and for what? so i can control music at home while i’m in the office?

it’d be better if they fixed the latency issues, speakers periodically getting lost and frequent forced updates (which included such “useful” functionality as having an inbox that only receives marketing messages).

xp +1