Filmstruck / Criterion Channel

Does the downloading actually work? It finally finished and now says

Could not play video

Sorry we encountered an issue when
playing this video. Code -11800
_______________________
OK

Yeah, no app via Roku for us yet ...

Posted on a forum:

"Update at 12:15 EST: I can get to the Roku app through the link on their website, but it says "The channel can not be added due to an unexpected error" when I try to install it. Anyone else getting it to work?
https://channelstore.roku.com/details/276871/the-criterion-channel";

Awesome, successfully added!!!!

Wait, not successful. Not only that, it says it can't find my email in its system ... despite me receiving emails from them. Hmm.

And now ... working? Weirdness going on.

Yeah convoluted but I'm good to go with Roku now, thanks!

Meantime currently syncing up a film on my phone because I've got a flight later today and this'll help it pass brilliantly.

*fingers crossed* that it will work properly for you

Successfully downloaded Chris Marker's Junktopia to my phone.

so is phone the only way to use it? I still haven't evolved toward watching moves on it.

No, I've tested it and it currently works on both Roku and my desktop just fine, as well as my phone. It's good to go.

Is there anywhere in the app or desktop version that lists a simple A-Z of all the films on there?

yeah, that was vexing me too

Nope

I was getting an error message "Sorry, this video cannot be played while your device is connected to this external monitor" on Chrome (mac desktop), and a Reddit person has already done the helpdesk work. It's an HDCP issue -- the content plays fine on Safari.

Don't think you can search by, say, genre yet, either.

i'm getting the following error on Aazon Fire: "this device does not support secure video playback"

The channel is up and functional on my TV.

So can one actually watch La Jetée if one has the desire to, or only some videos about La Jetée ?

La Jetée - It's not under its own name but it is available if you choose the double feature "Chris Marker meets 2 Live Crew". Just a mistake I guess.

Anyone else having this issue - When watching on my desktop, I get about 20-30 seconds of low quality pixelated movie before better quality kicks in. Happens at the start of films or when I move the time slider. Wish it would just spend longer buffering and start up with a good picture.

Roku app is up in Canada, though I haven't signed in yet to see how it works.

Desktop buffering has been the slowest for me too. iPhone and Apple TV it snaps almost immediately into full HD.

Does the downloading actually work? It finally finished and now says

*Could not play video*

Sorry we encountered an issue when
playing this video. Code -11800
_______________________
OK

Okay, sorry for posting that twice, just sent my complaint to them. Will see what they say.

Tried their troubleshooting checklist now don’t To the last item and just reinstalled the app. Here goes nothing.

Aargh. Nothing.

It's the first day, folks.

Not a great first day

Worked on my Apple TV w/ no buffering, but I only watched Sofia Coppola's short film (which was really good + had Kim Deal on the soundtrack)

> It's the first day, folks.

are they doing refunds for people who had gremlins?

They’re not charging people yet, I believe

Anyone got a recommendation on where (or whether) to start with Aurismaki? I've seen nothing by him

Long filmography, but I would perhaps just start at the end. Le Havre and The Other Side of Hope. Then work backwards trilogy by trilogy.

Shadows in Paradise xp

ha, thanks guys. Maybe I'll switch back and forth from start to end

Download playback problem has been reproduced by customer support and bug report has been filed!

I mean, it's not like they've had months to work out any bugs. Glad they're on it now, at least.

i couldn't find it in the roku channel store on my tv but got it installed on my tv via the web. watched part of hollywood shuffle and part of experiment in terror, the picture quality was great. navigation/organization seems similarly wonky to filmstruck. i wonder how frequently they'll add/swap out movies?

i had no "bugs" other than it not being in the channel store.

I thought this trailer was excellent

https://www.facebook.com/CriterionCollection/videos/2131081733833606/

I found it in the “just added” section of Roku’s streaming channels tab.

Sharing in case anyone else is getting "device does not support secure video playback" or similar HDCP errors:

The reason you’re having trouble right now is because Criterion is using DRM (Digital Rights Management) and HDCP (High-Bandwidth Digital Content Protection) in order to comply with the technical requirements, anti-piracy provisions, and territorial restrictions of their agreements with major studios and independent rights holders around the world. These technologies help prevent unauthorized playback and copying, but unfortunately they aren’t compatible with all viewing setups.

In order for a protected video to play back on your setup, your Fire TV and the TV it’s linked to need to be compatible with DRM and HDCP. You can check out this article for more information about DRM and HDCP.

While Fire TVs are generally supported, some models (especially older units) are not compatible with the way DRM is implemented on the app. I know it never goes over well to recommend upgrading your device, but this is likely the only way to access Criterion’s content on Fire TV (assuming the incompatibility isn’t related your TV).

Sorry I don't have better news for you right now :(

I think we have an old apple tv box somewhere around here that i'm gonna try, otherwise there's some likelihood this may work:
https://www.amazon.com/dp/B0089DSLMY/

Apple TV requires v4 or later.

having a weird thing where when I try to stream in Chrome it gives me an "external monitor is not supported" error but then it works fine in IE

I was getting an error message "Sorry, this video cannot be played while your device is connected to this external monitor" on Chrome (mac desktop), and a Reddit person has already done the helpdesk work. It's an HDCP issue -- the content plays fine on Safari.

― ILX Halftime Shows Ranked — Which Was the Best? (WmC), Monday, April 8, 2019 3:20 PM (yesterday) Bookmark Flag Post Permalink

ah, durr. anyway it's only a mild irritant,.

I know their tech support must be slammed with a thousand versions of "how do I shot web," but I sent them my main request, which I made to Filmstruck constantly -- a page with a flat text-only table of everything available, sortable by title, director, year, country, runtime, genre and expiration date.

It's the first day, folks.

― Simon H., Monday, April 8, 2019 11:00 PM (yesterday) Bookmark Flag Post Permalink

Not a great first day

― i believe that (s)he is sincere (forksclovetofu), Tuesday, April 9, 2019 3:23 AM (nine hours ago) Bookmark Flag Post Permalink

lmao

doesn't this happen during every first day of a tech launch

literally every single one