TS: Selling your CDs.. eBay vs. Amazon -- pros and cons.

I can't recall the exact details now, but that happened to me a year or two ago, but it wouldn't let me list CDs or DVDs either new or used. I never looked into it, assuming it was perhaps some kind of cutting out of small-scale sellers in favour of the volume marketplace traders. Their cut was always so ferocious and I was sick of juggling multiple selling platforms simultaneously so I was happy to just let it go and keep up with discogs instead.

If you'd sold a book on Amazon and it had been confirmed as delivered by Royal Mail (UK) ... what would you do if the purchaser came back to you a month after delivery and suggested that it had never arrived? Book around the £20 mark.

That's awkward. I suspect if it came to it then Amazon would be the ultimate arbiter and from what I see it wouldn't be in your favour.

Maybe the best thing to do would be to ask the recipient (or non recipient) to try and make a claim from Royal Mail. Usually it would be you as the sender but if delivery was confirmed I'm not sure you'll get very far.

Also the buyer may have been patient but at the same time a month is quite a long time if it was just in the UK and it would help to feel out where they really stand.

It probably wouldn't hurt to try and make a claim with RM yourself but might be good to see first if the buyer is inclined to try and solve the problem which is evidently not your fault.

I had something similar last year with a discogs sale (I mentioned it at the time on the discogs thread, but don't think I ever posted the conclusion).

I sent an expensive box set to a buyer in France, which was confirmed as delivered in the expected timescale, but the buyer later got in touch to say they had never received it. I raised a claim with Royal Mail, deciding that to do so could do no harm, but of course they got back saying it had indeed been delivered.

The buyer was adamant they never received the parcel, so raised a claim with Paypal, but I was able to respond with the original proof of postage and the confirmation of delivery, so Paypal sided with me, much to my relief.

The buyer must have kept pursuing it and actually managed to get money back from Paypal themselves amazingly. I guess that maybe they were genuine and it really didn't get delivered and they managed to get the French post to admit as such?

I'd say raising the issue with Royal Mail shouldn't do any harm and is straightforward and could be helpful evidence of your efforts to aid the buyer in case they do later make a claim against you through Amazon. Also, make sure to reply to any messages they send you asap, as that would all count in your favour too.

On a different tack, eBay are now ceasing to let sellers use PayPal, so every sale will be heading straight into your bank account. No idea why this is happening, it's measuring up to be confusing as hell but we'll see. Sellers (in the UK at least) have to move over to the new system by the end of May. Bye-bye PayPal (for me anyway)!

yeah we (in Australia) have already moved over to the new system - I thiiink it is essentially so eBay can offer a wider range of payment options at checkout? eg apple pay or whatever.

after the slight inconvenience of setting it up it works fine. only real downside for me is that my paypal balance from selling also acted as my available funds for buying - at least theoretically! I liked the idea of hobby finances being in a separate pot. ah well.

i guess it’s also kind of tidy that they extract their cut on the way through, rather than billing you a month later when you’ve forgotten about it

ebay owned paypal for a while but then didn't own paypal and I assume that some amount of supporting it was going to cost the company more money than doing it themselves.

(UK) Is there anywhere that lists the records/CDs/merch that they want to buy, in an easy lazy-to-use way? I think eil used to? (That is, lists you could easily look through and think "Oh, yeah, I've got that and would sell it for a fiver or whatever".)