I HATE APPLE

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Downloading programs on computer that is dead?

And yeah, Tracer, I'm kind of hoping that this is a display issue somehow, not a computer-itself issue, but everything I'm reading indicates this is not the case. :(

Allyzay, Monday, 14 March 2005 20:18 (nineteen years ago) link

Downloading programs on computer that is dead?

I didn't notice the all-white screen hassle upthread. Did you try booting into open firmware and reseting the NVRAM?

(cmd-opt-o-f on bootup, then type "reset-nvram" "set-defaults" "reset-all" )

Elvis Telecom (Chris Barrus), Monday, 14 March 2005 20:29 (nineteen years ago) link

nuffink at all :( It won't do anything besides the white screen, no matter what I try to boot with.

so I can just walk into the apple store with this thing and someone will help me out?

Allyzay, Monday, 14 March 2005 20:54 (nineteen years ago) link

Walk into the Apple store with that thing and your checkbook.

sunburned and snowblind (kenan), Monday, 14 March 2005 20:56 (nineteen years ago) link

I would try that but seeing as most of the people at the Apple store will be salesfolx rather than techies, I don't know if that will help you (although talking about your issues in a really loud voice next to the iBook section while people are browsing for a new machine could work wonders for you).

The Ghost of Dan Perry (Dan Perry), Monday, 14 March 2005 20:57 (nineteen years ago) link

It seems like people have luck on the phone sometimes too, Momus is full of talk about how the Apple people give him all kinds of fixer-uppers out of warranty.

Tracer Hand (tracerhand), Monday, 14 March 2005 20:59 (nineteen years ago) link

Oh dear, I really want to make a completely mean-spirited joke about telephone fellatio but for some reason I feel bad doing so (so I'll just imply it and half-assed assuage my guilt, haha).

The Ghost of Dan Perry (Dan Perry), Monday, 14 March 2005 21:00 (nineteen years ago) link

"If you fix my computer I will allow you to receive my C on your Ts k thx."

Tracer Hand (tracerhand), Monday, 14 March 2005 21:05 (nineteen years ago) link

The phone support lines really are about the fine art of oral persuasion. And like my mom says, if you get someone who's just not playing along with you, hang up and call back.

Tracer Hand (tracerhand), Monday, 14 March 2005 21:10 (nineteen years ago) link

ally, you could always did what i did with my last dvd player, just take it apart piece by piece until i could just life the dvd out of there, and then put it back together.

xpost

tracer otm. i often have totally differing degrees of success w/customer service if i just take a different approach.

Amateur(ist) (Amateur(ist)), Monday, 14 March 2005 21:15 (nineteen years ago) link

just LIFT the dvd out of there

Amateur(ist) (Amateur(ist)), Monday, 14 March 2005 21:16 (nineteen years ago) link

I do this all the time with tech support. Person number one and two maybe will give you the party line about how they don't support this or that, which really just means they don't know. But person three or four will be someone who knows exactly how to fix your problem, and will be happy to tell you how.

sunburned and snowblind (kenan), Monday, 14 March 2005 21:23 (nineteen years ago) link

I really really like the flat look of System 7, by the way. I just like flat graphics in general, from web pages to cartoons. Yay gifs, boo jpgs! Even as early as System 8 they'd started introducing this roundy shadowy stuff and I suppose it's alright, and it certainly looks "nice", but I find icons much harder to identify quickly, especially at a small size. It would be so awesome if there were a way to make OS X go to some "barebones" mode where all the icons were rendered as flat and actually iconic, rather than some photorealistic hoonja doonja. I know there are mods you can get, but rather than another layer of cruft on the top, it would be neat to have something deep into the system that could be got to (reawakened?) by scraping away all that aqua stuff. I mean honestly, opening and closing files, how glamorous does it need to be. Save the processing power and feathered edges for the actual filez d00dz.

Tracer Hand (tracerhand), Monday, 14 March 2005 21:33 (nineteen years ago) link

I mean honestly, opening and closing files, how glamorous does it need to be.

I like a little glitz. The trouble with OS X is that it's not likely to be *your* glitz, just theirs, which is arrogant on Apple's part (shockah!). Like Tom says, you can't even change the system font. I don't much care for Lucida Grande, but guess what? Apple likes it, so I get to stare at it every day for several hours.

I do want my desktop to be prtyy though, since I spend so much time there. It's like my apartment -- in a way it's even more personal. I mean honestly, cooking and watching TV and sleeping, how glamorous does it need to be?

sunburned and snowblind (kenan), Monday, 14 March 2005 21:40 (nineteen years ago) link

I don't want anti-aliased feathered semi-transparent pans if my food takes twice as long to cook!

Tracer Hand (tracerhand), Monday, 14 March 2005 21:42 (nineteen years ago) link

Yeah. Which is why it's criminal that they sell people computers with OS X and 256Mb of RAM.

sunburned and snowblind (kenan), Monday, 14 March 2005 21:44 (nineteen years ago) link

Seriously, after doing all the updates, my system really has finally decided to slow way the fuck down and at this point it's a toss-up between going into debt for a new machine or just tossing the new system completely and going back to OS9. Which is something I actually could do, none of my main apps are OS X-only. Photoshop's still carbon, BBedit, Eudora, web browsing. I bet it'll feel like getting a brand new computer!

Tracer Hand (tracerhand), Monday, 14 March 2005 21:45 (nineteen years ago) link

When I've been put off the G5 iMac as my next desktop computer because I hear too many stories about the power supply overheating thanks to them shoving everything in a thin white IKEA slab, it's time to reconsider the role "award-winning design" plays in your product development.

This is only for particular models. I looked it up before buying a G5. I don't have any problems (yet).

This lamp-shaped iMac is stupid. There's no reason the screen needs to be this adjustable, and in fact with an LCD screen that has color-shifting problems, it's best if it doesn't move at all.

Well, no, I don't think so. In fact I have a hard adapting to the non-moveable G5. :-(

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 22:00 (nineteen years ago) link

Another thing I miss about the old OS is being able to click the top tab on a window and have it reduced to just a bar (not sure what the technical name is for that feature). Sometimes I have to work with a lot of files and it's just so much easier than dealing with all those windows in the dock.

Thermo Thinwall (Thermo Thinwall), Monday, 14 March 2005 22:07 (nineteen years ago) link

http://www.unsanity.com/haxies/wsx/

Tracer Hand (tracerhand), Monday, 14 March 2005 22:12 (nineteen years ago) link

We are in the Apple Store Clarendon right now.
Salesduder told Ally should try tomorrow and get here 5 minutes or so before the "Genius Bar" opens to get in the front of the line, because apparently some days (like yesterday) there's about 40 people in line for service/support.
He's being really nice but this is so gay.
iBook restore CD didn't work, now he's trying something else.
DUDE THE MONITOR AIN'T WORKING.
PLUG IT IN TO SOMETHING ELSE.
NOT LIKE YOU DON'T HAVE A SPARE LCD FIVE FEET AWAY FROM YOU + ENOUGH CABLES TO LASSO HALF OF ARLINGTON IN THIS BITCH.

TOMBOT, Monday, 14 March 2005 22:15 (nineteen years ago) link

Well that didn't work either! Surprise.
She got a little card though. "They'll definitely b able to figure out what's going on with it when you come in tomorrow, here is a little card."
Bleargh.

TOMBOT, Monday, 14 March 2005 22:18 (nineteen years ago) link

Have you suggested plugging the iBook into a spare monitor (perhaps while pointing a gun at his nuts)?

(xpost oh never mind, you got a card, PROBLEM SOLVED)

The Ghost of Dan Perry (Dan Perry), Monday, 14 March 2005 22:20 (nineteen years ago) link

on all computers in store:

10 PRINT "SALESDUDER IS A SCSI DONGLE  "
20 GOTO 10

Tracer Hand (tracerhand), Monday, 14 March 2005 22:23 (nineteen years ago) link

That may have been the geekiest thing I have ever written.

Tracer Hand (tracerhand), Monday, 14 March 2005 22:59 (nineteen years ago) link

Haha

The Ghost of Dan Perry (Dan Perry), Monday, 14 March 2005 23:00 (nineteen years ago) link

I even included extra spaces before the closing quote, to create a dizzying diagonal wrap-around effect.

Tracer Hand (tracerhand), Monday, 14 March 2005 23:16 (nineteen years ago) link

OK well the guy was really nice and not a tech (the techs were "too busy" for me today) so I just played nice with him, he seemed like an alright dude and he really did try to help, he brought out all kinds of disks and tried rebooting about 8 different ways that I already tried, so I just went with it. Tomorrow there will be hell to pay at the Apple store, since if I'm estimating my repairs correctly, they come to about half the price of a fucking POWERBOOK with their recent price drops. And it WAS their employee who pointed out, in case I hadn't seen it, the whole issue with basically the entire G3 iBook line being RECALLED for the exact same problem everyone seems to be having with the iBook. Oh so you're still selling lemons? Guess who isn't paying for your fucking repairs. Guess you should've taken me yesterday, when I was slightly more lenient and desperate. Assholes!

Haha wtfever I just feel like s crewing them cos I hate their OSX.

I had something else to say but I forgot so instead I'll say that I passed BASIC class by having some dorky boy do all my work. TRACER HAND LOOKIN AT YOU.

Allyzay, Tuesday, 15 March 2005 03:59 (nineteen years ago) link

OH Dan--I didn't HAVE to park next to the iBooks--salesduder did it for me!!!

Allyzay, Tuesday, 15 March 2005 03:59 (nineteen years ago) link

Wow, Tracer, thanks. i owe you one!

Thermo Thinwall (Thermo Thinwall), Tuesday, 15 March 2005 04:45 (nineteen years ago) link

NB Clarendon is the same Apple Store location I brought my PB into over a year ago after spilling a glass of port wine into (there's some thread about this already) and techduder was like "that's probably the most expensive bottle of wine you've ever opened." As commented on previously by me, I should have just said right then WOW THEY PAY YOU TO BE A DICKFACER?!?!? but I didn't because I was still depressed at the massive waste of life I had incurred upon myself. Hopefully that guy has found work with the feds since then and Ally will have better luck tomorrow. Cheers!

TOMBOT, Tuesday, 15 March 2005 04:59 (nineteen years ago) link

ALSO: get InVisibles from versiontracker if you have the time, it makes the Finder reveal all your standard BSD/Unix directories and files that they purposefully obscure "because most users will never need to access them" COCKLUGERS.

TOMBOT, Tuesday, 15 March 2005 05:01 (nineteen years ago) link

this is making me hate Apple, and I haven't even had a problem with mine in ages.

milozauckerman (miloaukerman), Tuesday, 15 March 2005 05:22 (nineteen years ago) link

Well you just jinxed it.

Thermo Thinwall (Thermo Thinwall), Tuesday, 15 March 2005 05:24 (nineteen years ago) link

LESSONS:

A) There was NO RECORD that I had previously called Apple customer support or taken my computer into a store with any complaints, ever, prior to my warranty expiring, which would've made a difference, apparently. Lesson 1: physically bring the computer to an Apple store and ask for proof that they have actually entered your complaint into the system.
B) The only people who showed up at the Genius Bar (which was a good amount of people--the queue was up to 4pm within an hour of the store opening) had iBooks, iMacs and the ubiquitous iPod battery problem. Lesson 2: try to avoid purchasing any Apple product beginning with cutesy "i" and focus on those beginning with fascist "Power".*
C) The overworked tech (there was one dude there, the second dude, also nice, was an hour and a half late to work) was very nice about the whole thing, but would not stop staring at my boobs. Lesson 3: bring boobs to Apple store.
D) After lengthy discussion of all the things I had done to the computer and my own self diagnosis and "I think this is what you need to do" being totally correct, plus thrown in comments about how awful G3s were and how this is doing the same thing, guy was even more sympathetic to my problems. Lesson 4: Do some research, if you can get online, before going into Apple Store.

RESULT:
They knocked down price of fixing computer significantly despite my lack of warranty and the fact that it looks like a few v. pricey components need to be replaced. The actual computer itself is in perfect condition and is loading just fine but there's something seriously wrong with something in the Logic board, basically, that means the connection to the LCD is dead and my computer has wakey-wakey issues. Problem being that I haven't backed up my data in about a year. They offered to do so for me--but it would've taken an additional week on top of the 7-10 business days EST for computer repair because of how backed up they are in Clarendon. Instead I ended up purchasing the external hard drive Tom's been "meaning to get" for a few months now and the guys did it for me, while I stood there, for free. Well for free plus the $179 for the drive. In total, this is going to cost about $400 to fix. Add the price of later adding an Airport Extreme card (one of the reasons I picked an iBook over a Powerbook was that part of the price difference was the optional Airport card in iBook versus mandatory in Powerbook--at the time, I had no foreseeable need for wireless access), plus this repair, and I could've bought Tom's PowerBook G4 + upped the RAM on it on purchase.

Final Lesson: Just pick the most expensive thing you can find on purchases like this because you get what you pay for.

FIN.

* not quite FIN, errr Tom I just noticed there is something v. off about your LCD as well and now I am PARANOID to use yr computer, more so than normal.

Allyzay, Tuesday, 15 March 2005 19:18 (nineteen years ago) link

Wait! I forgot the one powerbook dude. He had like banged it and the hinge was broken and the metal was starting to like peel off somehow.

I was still jealous of him, him and his horribly scarred computer.

Allyzay, Tuesday, 15 March 2005 19:21 (nineteen years ago) link

Tom I just noticed there is something v. off about your LCD as well

Pour some wine on it.

TOMBOT, Tuesday, 15 March 2005 19:22 (nineteen years ago) link

Well, I mean, have you ever noticed something...odd about it? Like when you take your hands off the wrist rest?

Allyzay, Tuesday, 15 March 2005 19:24 (nineteen years ago) link

http://forums.macosxhints.com/showthread.php?t=35256

10.3.8 sucks a dick

TOMBOT, Tuesday, 15 March 2005 19:34 (nineteen years ago) link

MAYBE IT IS ME.

MAYBE I AM THE MAC LCD DISPLAY KILLER.

XPOST OH IT'S JUST A COMPLETELY RETARDED "FEATURE" NEVER MIND I FEEL BETTER NOW, ABOUT MYSELF ONLY THOUGH NOT ABOUT THE WORLD IN GENERAL.

In Craig's words, which I am going to repeat as often as it takes for people to stop inventing useless features: "A Bluetooth extention that opens my car windows for me? Who the fuck wants that? Call me when you invent a Bluetooth extention that drives my drunk ass home after a night out, fucking idiots!"

Allyzay, Tuesday, 15 March 2005 19:35 (nineteen years ago) link

HOW DO YOU LIVE WITH THIS DIMMING AND BRIGHTENING GOING ON EVERY 30 SECONDS!!! HOW DO YOU LIVE!!!

Allyzay, Tuesday, 15 March 2005 19:36 (nineteen years ago) link

OK it's fixed, I'm not going to lose my mind when I borrow this computer, whew.

Allyzay, Tuesday, 15 March 2005 19:37 (nineteen years ago) link

Hello, everyone, welcome to my blog!

Allyzay, Tuesday, 15 March 2005 19:38 (nineteen years ago) link

Part XVII: In which Ally once again learns the true, dark meaning of the word "feature"

sunburned and snowblind (kenan), Tuesday, 15 March 2005 19:40 (nineteen years ago) link

I'm waiting for doctors to start calling horrible skin disorders or teeth misgrowths "features", that will be the day in which I kill everyone on the earth.

Now what I don't understand is why Apple has v. quietly invented an actually useful feature that seems only available on its most recent PowerBooks. Why don't they make a big fuss about their bloody new style trackpads that allow you to scroll mouse-style instead of clicky-style on webpages??? Why do they make this big deal about AMBIENT LIGHT DIMMING but not about scroll trackpads from 2313?

Allyzay, Tuesday, 15 March 2005 19:43 (nineteen years ago) link

Shh! Don't talk about fight club.

sunburned and snowblind (kenan), Tuesday, 15 March 2005 19:44 (nineteen years ago) link

/etc
NO. FUCK /etc
WANT
http://oit.uta.edu/desktop/energystar/mac_files/OS_8_Control_Panels.JPG

TOMBOT, Tuesday, 15 March 2005 19:49 (nineteen years ago) link

hmm, maybe i will get one of those sexy vaios instead. hmm.

lychee mello (Jody Beth Rosen), Tuesday, 15 March 2005 19:50 (nineteen years ago) link

I feel like looking at the Apple store online is like walking into some extremely fucked up backwards version of the end of the Wizard of Oz.

"I BESTOW UPON YOU AN INCREASINGLY COST INEFFICENT AND UGLY RANGE OF IPODS! YOU KIDS LIKE IPODS! THEY COME IN VOMIT GREEN AND PREGNANCY TEST STYLES, NOW! HEY! PAY NO ATTENTION TO THAT USEFUL TRACK PAD BEHIND THE CURTAIN! PAY NO ATTENTION TO THE AWESOME WIZARD! LOOK AT THE OLD MAN WITH THE COMPUTER THAT RESEMBLES THAT CAT TOY THAT IS MADE OUT OF A SPRINGY TUBE WITH A FUZZY BALL ON THE TOP! CLOSE THAT CURTAIN!"

Seriously what the fuck, at what point did these people jump the shark?

Allyzay, Tuesday, 15 March 2005 19:51 (nineteen years ago) link

xpost They're cute, ain't they?

sunburned and snowblind (kenan), Tuesday, 15 March 2005 19:51 (nineteen years ago) link


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