Worst coffee award goes to: Dunkin' Donuts

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Yeah, but the 2+ dollars I spend for said coffee beverage is for half coffee and half milk, not stupid condescension.

"Can I have a Large Cafe Au Lait?"

"You mean a Venti Misto?"

"When the fuck did we get to Italy? See that BIIIIIG cup over there? Fill it up half way with coffee and then fill the other half up with steamed milk. Whatever you want to call it, go ahead."

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:42 (eighteen years ago) link

Maybe he was just being kind of helpful without thinking. You know, explaining, as people do, what is actually on their menu vs. what you ask for.

Tuna Sandwich, Tuesday, 14 March 2006 19:42 (eighteen years ago) link

EEEK I meant The Ape! I missed my saving throw vs skimreading :(

Dan (+3 Foolishness) Perry (Dan Perry), Tuesday, 14 March 2006 19:43 (eighteen years ago) link

It's not being helpful - it's Starbucks brainwashing - the same way if you ask for a "small" they'll instinctively correct you to say "tall".

xpost

o. nate (onate), Tuesday, 14 March 2006 19:44 (eighteen years ago) link

I heard this "Misto" thing for the first time the other day, and I thought they were saying "Miso".

o. nate (onate), Tuesday, 14 March 2006 19:45 (eighteen years ago) link

I totally understand that point, Tuna. But this was NOT helpfulness. This was a bitter, lame-as-hell Starbucks employee taking out his Starbucks employee aggression on me by correcting my terminology for a drink that I have ordered in hundreds of places in loads of cities and towns without ONCE being corrected on what the fuck it is called!

A cafe au lait is a cafe au lait. If I walked into the local coffe shop and ordered a misto, they'd look at me with a quizzical expression and say "Excuse me? What's in it, and we'll try to make it for you." The same results would not happen with use of the term "cafe au lait."

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:46 (eighteen years ago) link

I think this is a pretty widespread thing. I wage my own little battle on an almost weekly basis by asking for a "double macchiato," to which, without fail, the cashier sings out, "ONE DOPPIO MACCHIATO!" She might as well just say "UNO doppio macchiato" and be done with it.

Tracer Hand (tracerhand), Tuesday, 14 March 2006 19:47 (eighteen years ago) link

exactly. and from my experience, you could walk into a cafe in italy and order a cafe au lait, and get a cafe au lait, too. they wouldn't look at you puzzled and ask if you meant to say 'misto'.
xpost

tehresa (tehresa), Tuesday, 14 March 2006 19:47 (eighteen years ago) link

Yeah, because that's the goal of every slacker coffee dude: to brainwash you. Haven't you ever had to deal with some angry jerk who ordered a small and thinks you gave him the wrong size after you ring him up? Starbuck's has fucked up names for shit, so it's part of good service to hammer out the details and keep the line moving.

Tuna Sandwich, Tuesday, 14 March 2006 19:49 (eighteen years ago) link

And yes this matters. It goes to the core of what customer service should be.

Don't over-brand shit by coopting a relatively obscure term for something that is called the same thing everywhere else in America.

Its like a person who has visited a foreign country and suddenly starts calling things "flats" or "pubs" instead of "apartments" or "bars."

LAMEASHELL

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:49 (eighteen years ago) link

that was an x-post to someone else, Ape.

I will believe you that he was being a cunt, but you could be wrong, too.

Tuna Sandwich, Tuesday, 14 March 2006 19:50 (eighteen years ago) link

help my hyperbolemeter has broken

(xpost: I don't know your life but there's a pretty big gulf between an "apartment" and a "bar". Hee.)

Dan ("Brainwashing"???????) Perry (Dan Perry), Tuesday, 14 March 2006 19:50 (eighteen years ago) link

Tuscany is weird.

Markelby (Mark C), Tuesday, 14 March 2006 19:52 (eighteen years ago) link

I refuse to accept wrongness in this matter. I realize that I am being somewhat obstinate in this, but its just a lame, over-corporatization of a simple, well-understood menu item from any other coffe bar in america.

A cafe au lait. Thanks. Here's your money.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:53 (eighteen years ago) link

Why don't you call it coffee with milk you effete snob.

Tracer Hand (tracerhand), Tuesday, 14 March 2006 19:55 (eighteen years ago) link

I'm not blaming the person working behind the counter, I'm blaming the Starbucks corporate code, which dictates that things should be called by certain Starbucks-approved(TM) names in order to promote brand identity, market differentiation, maximal $$$ generation, etc.

In some places this drink would be called "cafe con leche" I think.

o. nate (onate), Tuesday, 14 March 2006 19:55 (eighteen years ago) link

That doesn't exactly imply the proportions of a cafe au lait, now does it?

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:56 (eighteen years ago) link

O.Nate, OTM.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:56 (eighteen years ago) link

Way to rage against the machine, guys! I'm sure that Starbuck's will never use the name "Misto" ever again.

Dan (Ineffectually Fight The Power!) Perry (Dan Perry), Tuesday, 14 March 2006 19:57 (eighteen years ago) link

hahahaha

tehresa (tehresa), Tuesday, 14 March 2006 19:58 (eighteen years ago) link

Oh, Dan. Give me my rant. Please.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 19:59 (eighteen years ago) link

It's not about the fact that the guy corrected him (yes, fine, he needs to MAKE SURE that the "Maestro" or whatever is the same thing this other thing he's ordered), it's about how he apparently corrected him with this East Coast/West Coast nonsense! He was pretty obviously being a douchebag, or he was obviously an idiot, one of the two, but this wasn't a case of simple clarification!

xpost Dan you are standing in a very trecherous position calling out other people for ineffectual rants! I mean I might as well start calling out the Starbucks dude for being an overcorrective, smug douche immediately after posting corrections to Spanish spellings on the St. Patrick's thread!!!!!!!!!

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:02 (eighteen years ago) link

actually, make that a rant au lait.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:02 (eighteen years ago) link

rant con leche you racist.

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:03 (eighteen years ago) link

See, if you'd been that nice to the douchey coffee jockey, his icey heart might have melted and you could have had a special understanding. As it was, you merely made the wounds in his already aching soul deeper with your unthinking cruelty.

For shame, sir; FOR SHAME.

(xpost: Ally, the complete and utter tenuousness of my rhetorical stance is what is making this fun! It's like the salt thread of March.)

Dan (Try A Little Tenderness) Perry (Dan Perry), Tuesday, 14 March 2006 20:04 (eighteen years ago) link

At my favorite local coffee place, it is a cafe au lait and nothing else.

Ned Raggett (Ned), Tuesday, 14 March 2006 20:05 (eighteen years ago) link

i'm now tempted to stop by a starbucks to see if the menu says MISTO or CAFE AU LAIT, as this is the east coast. that might be awkward though, cause once i found out, i'd just turn around and leave. maybe if it said MISTO i could be like 'EXCUSE MY WHY DO YOU NOT HAVE CAFE AU LAIT HERE?! OMGWTF!?' and storm out.

tehresa (tehresa), Tuesday, 14 March 2006 20:06 (eighteen years ago) link

(Dan that was my point!!!!!!!) (Also TENUOUS was the word I wanted not TRECHEROUS)

Anyway I lived out west also and have never heard of this abomination but I never really frequented Starbucks til I moved back east and lived pretty much next door or above multiple Starbucks. Still it doesn't make sense, "West Coast" cafe au lait and "East Cost" cafe au lait. It's like Hellman's v Best Foods, wtf they're the same goddamn thing.

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:07 (eighteen years ago) link

I actually think I threw and East Coast gang sign at him and derided his California-ness.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:10 (eighteen years ago) link

...threw AN East Coast gang sign...

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:12 (eighteen years ago) link

Hahaha now THAT would fall squarely into the category of "awesome responses".

Dan ("Misto THIS, Bitch! EAST SIIIIIIIIIIDE!") Perry (Dan Perry), Tuesday, 14 March 2006 20:13 (eighteen years ago) link

my girlfriend loves to order cafe au lait, but no starbucks ever seems to have it on the menu (tho they will make it). I'm going to have to ask her about this misto crap.

AaronK (AaronK), Tuesday, 14 March 2006 20:13 (eighteen years ago) link

Thank you, Dan. It seems we have an accord.

Cafe Au Lait, bitches. REPRESENT!!!! (throws oddly contorted hand gesture at computer screen)

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:15 (eighteen years ago) link

at my favorite new coffee place here on the island, *Beetlebung*, my fave iced coffee drink is called a *BUNG-O-CINO*!!! I LOVE ordering it. ONe Bungochino please! I haven't had the guts to say it like Beavis yet, though.

scott seward (scott seward), Tuesday, 14 March 2006 20:16 (eighteen years ago) link

Scott, we weep. You simply must do this.

Ned Raggett (Ned), Tuesday, 14 March 2006 20:17 (eighteen years ago) link

FWIW I have very very rarely heard anyone order or even say "café au lait" on the East Coast. It's just a coffee, isn't it, and you add your own damn milk. You want the milk heated up for you, you got the wrong store pal.

xpost Scott oh my god.

Tracer Hand (tracerhand), Tuesday, 14 March 2006 20:17 (eighteen years ago) link

Scott, the next time you go there you should dress up as Bernardo's best friend from "West Side Story" and ask them for your bung.

Dan (Theatre Humor) Perry (Dan Perry), Tuesday, 14 March 2006 20:19 (eighteen years ago) link

I'll admit that it is not a commonly ordered drink. But it is much easier than a latte - half coffee, half milk that is waiting for a latte to be made, and DONE!

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:19 (eighteen years ago) link

Yeah Tracer is OTM, I mean it really just is coffee and milk but of course THAT IS WHAT THE TERMINOLOGY MEANS so it's hardly a surprise.

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:20 (eighteen years ago) link

I like how we're all such preening ninnies.

Tracer Hand (tracerhand), Tuesday, 14 March 2006 20:21 (eighteen years ago) link

I think the "misto" is one of those officially unofficial "off-menu" drinks at Starbucks. Like the "short cappucino" that they wrote up recently on Slate.

o. nate (onate), Tuesday, 14 March 2006 20:22 (eighteen years ago) link

I revel in my preening and my ninnyness.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:22 (eighteen years ago) link

O.Nate - Like animal style at In-N-Out?

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:23 (eighteen years ago) link

I prefer the term "fancy boy"

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:23 (eighteen years ago) link

Alright. I'm gonna go order a cafe au lait on the way to school.

Big Loud Mountain Ape (Big Loud Mountain Ape), Tuesday, 14 March 2006 20:25 (eighteen years ago) link

I'm drinking hazelnut coffee. From a korean deli. MANLY.

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:26 (eighteen years ago) link

I'm not familiar with the "animal style" - it's been a while since I've been to an In N Out.

A quick Google on "starbucks misto" turns up a lot of references which indicates that it is indeed the preferred Starbucks terminology - and some people who dispute that it is really the same drink as a cafe au lait.

o. nate (onate), Tuesday, 14 March 2006 20:26 (eighteen years ago) link

Ally, I think the general cultural consensus states that it's okay if you aren't manly!

Dan (Paragraph 48, Subsection 15B) Perry (Dan Perry), Tuesday, 14 March 2006 20:27 (eighteen years ago) link

Haha okay, I hadn't read the details of the Great Au Lait Controversy but now that I have that's got to be maybe the cuntiest correction ever. Did you flip your Raybans down, angrily sling your tennis racket over your shoulder and storm out to your Acura SUV aftwards, Hurting?

-- Dan ("Come, Muffy; These Cads Don't DESERVE Our Custom!") Perry (djperry@gmail.com), March 14th, 2006.

That wasn't me!!!

Abbadavid Berman (Hurting), Tuesday, 14 March 2006 20:27 (eighteen years ago) link

haha yes Shaggy that has been determined

Allyzay Rofflesberger (allyzay), Tuesday, 14 March 2006 20:28 (eighteen years ago) link

I live in Queens and most of the coffee ships around me became brooklynified already (considering I moved here from wburg). Even in south american where I live part time, a lot of places are getting complicated with their coffee.

Yerac, Thursday, 21 February 2019 21:41 (five years ago) link

just not in financial districts, rich neighborhoods or around highly touristy areas

you just described 92% of manhattan.

Yerac, Thursday, 21 February 2019 21:42 (five years ago) link

sure whats cheap

ɪmˈpəʊzɪŋ (darraghmac), Thursday, 21 February 2019 21:43 (five years ago) link

well, that's sad

i've lived in a major american city my whole life and i have usually found $1 coffee from a donut shop or deli, which are sometimes run by immigrant families

John Jacob Jingleheimer Schmidt, Thursday, 21 February 2019 21:46 (five years ago) link

obviously, most cities do not operate like manhattan

John Jacob Jingleheimer Schmidt, Thursday, 21 February 2019 21:47 (five years ago) link

Yeah, I don't like hot coffee so that's my thing re: the anthora/deli types of coffee. I also typically don't buy coffee out anyway unless I want to go for a walk during work or am traveling. Any dedicated coffee shop, and ice coffee black can be $4-$6 for a relatively small size.

Yerac, Thursday, 21 February 2019 21:49 (five years ago) link

I kind of feel like prices are similar in all coastal US cities, Philly, London etc.

Yerac, Thursday, 21 February 2019 21:51 (five years ago) link

it depends on the type of coffee you're talking about and the type of establishment that's serving it

there are cheaper options than dunkin' donuts, though, which is what you initially said you opted for

John Jacob Jingleheimer Schmidt, Thursday, 21 February 2019 22:01 (five years ago) link

for ice coffee dunkin is cheap and prevalent and fast. I remember once being in montreal and making a plan to go to this supposedly amazing coffee shop a little out of our way. We finally made it there and realized they used the same coffee brand that had a shop in our neighborhood back home.

Yerac, Thursday, 21 February 2019 22:21 (five years ago) link

I probably have the american problem of wanting a big gulp size of coffee too.

Yerac, Thursday, 21 February 2019 22:22 (five years ago) link

four years pass...

Ordered the “Dunkin midnight” and it’s the strongest coffee I’ve had in years

calstars, Thursday, 15 February 2024 11:45 (two months ago) link

1/3 of the cup is milk and it’s still a dark brown color overall

calstars, Thursday, 15 February 2024 11:46 (two months ago) link

Jealous. Was excited they opened one here but they don't use the same coffee.

Benson and the Jets (ENBB), Thursday, 15 February 2024 12:36 (two months ago) link


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