Let's bitch about our stupid, annoying co-workers

No, the one competent IT guy. Oh the price I pay for competent IT support.

the other printer jammed and someone just left it!

we got whiteboards at work and people have been putting like inspirational quotes on them and one of our VPs attributed a quote to "ghandi"

I noticed today that I have been sighing a lot, like really deep, drawn out sighs and I bet it is really annoying! I really hate my job though, and it's making me sigh with bone-deep weariness.

Anyway, I'm sorry coworkers for being stupid and annoying.

I sigh a lot but its because Im always a bit out of breath - which, I've only recently found out is partly due to a badly deviated septum (ie cant breathe thru my nose). I know it annoys ppl, theyre always saying "whats wrong?". NOTHING I JUST CANT BREATHE STFU

I don't even think I can coherently explain what is happening, so great is my rage, but suffice it to say that our IT department is probably the most useless IT department ever. EVER.

No wait fine I cane explain it:

I have to watch a bunch of surveillance videos.
It's all in .mov files.
I cannot open those files on my computer.
After some Laurel and Hardy style back and forth with an IT guy who opened a bunch of .jpeg files also on the disc and insisted that they were the videos, I finally convinced him that I could not open the files.
All I need is for someone with admin privileges to install QuickTime.
Nobody will do that because why do I need to watch movies at work?
I am supposed to finish this very time sensitive project today, and cannot do so without watching all of this surveillance.
IT is like "Yeah, sorry."

Oh good, I just submitted a work order so there would be documentation that I tried to remedy this when I get a raft of shit for not finishing this on time. I all but stamped URGENT all over it, marked it high priority, put TIME SENSITIVE in the subject line. I just got the "Hey we got your trouble ticket!" email back and it's assigned low priority to the IT guy who doesn't know the difference between a .jpeg and a video file.

If you have a USB thumb drive you could install portable VLC onto it and watch them in that; that's what I used to do in the school computer labs when I had to write film papers.

That's amazing.

Is your IT support off-site? That is the worst of the worst--at least if you have folks on-site you can drag them into your office and refuse to let them leave until they've fixed the problem. Off-site, they can just blow you off forever and ever amen.

how the hell can he not tell the difference between a jpg and a movie?! like... one moves and the other does not.

Like what's their excuse for not installing QuickTime for you? I just don't get the logic there esp since its quite apparent you DO need to watch videos for your job

They are right down the hall. I only got as much attention as I did is because I walked in there and demanded assistance. ~ 60% of the time of you just submit a trouble ticket you get no response at all.

The joegs played as a slide show so he said that was a movie.

They say they can't install QuickTime. I said log me in as an admin and I'll do it. They were like "LOL aren't you funny!"

joegs. Hahaha

Oh my God, that is the kind of situation where I find I feel the blood literally draining out of my face with anger.

i HATE not having admin privileges on my work computer. i understand the reasoning behind it, but my 6 year old desktop almost crashes when i sign in every morning under the weight of practically EVERY program popping up a window that asks me to install updates.

...they said a slide show of still images was a movie? THESE ARE YOUR IT PEOPLE? Oh my motherfucking god.

This really is where you go to whomever has asked you to watch these vids, and say "I need X program to even view these files, there's no other way to load them. Its a simple free program, it will take IT 5 mins to install, but they refuse"

Let them HANG. I loathe incompetent IT.

I'm definitely throwing them under the proverbial bus. It will probably rile up my boss and then nothing will come of it. Eh. Reason number 100000 I'm desperately searching for a new job.

Your boss seriously will not understand that a slide show is not a movie or that moving pictures exist.

Why cant they install it, idgi.

moved to a floor where there's a cluster of americans all together.

holy shit do they talk loud.

they seem nice and friendly though, couple of them even asked why my EARS WERE BLEEDING

Loud how? Like shouting across a room or standing close but still bellowing?

In her type-written notes, my boss writes in all caps. She does it b/c she is farsighted and she says that all caps are bigger and therefore easier to read. I hate reading her notes b/c they are NOT EASIER TO READ.

Can you maybe increase her page size or change the resolution for her computer or take her to get glasses?

Screen size doesn't matter b/c I'm talking about hard copies.

Just checked: Her deposition abstracts are in Century 14 pt. All caps, of course.

And she wears glasses.

all caps is def harder to read. using proper upper/lower sentence structure allows the letters that compose a word to form shapes. you don't realize it, but you can identify a word without reading every character because of it's shape. using all caps robs you of this because ever word is basically shaped like a rectangle. although, i get the feeling that info might be lost on yr boss.

Oh man, just re-reading this thread. Be careful about printing e-mail. I save mine to a disk which I take home at night. I hate finding e-mails mixed in with important print jobs! Also I stopped printing out web pages a million years ago. You can easily pdf them now. I'm like, adapt to technology already!

carl agatha plz keep us updated w/r/t this movie debacle

Same boss calls me b/c she can't find a PDF of some interrogatories. I go to her office and find the PDF and open it.

She says "Why is that saved under 'Discovery'? I was looking in Pleadings." I'm like....because interrogatories are part of discovery, and they are not pleadings. She seemed confused but didn't say anything.

She knows that interrogatories are discovery and not pleadings! There is no reason they would be saved under pleadings. It's like she can't comprehend that a computer file is still a file that contains related documents, exactly like a paper file.

I *LIKE* my boss and on the balance she's really great, but it annoys me that she so undervalues the use of computers and pretty basic computer competence.

loud like talking like a normal person, but to an entire street at once

CA's IT issues are pure gold (from a distance, admittedly)

I keep telling my colleagues that if they don't take time to learn the technology and the software they are going to find themselves struggling to keep their job when they are in their fifties! Make the time, check with your boss or employer for refresher classes if necessary.

I've worked at some places where they don't even teach you how to use the e-mail. Then if you take an hour or so a week to learn all of the functions, you are made to feel you are "screwing around". These attitudes have to change!

Ding dong associate attorney: Je55e, I haven't been getting emails all day.

Me: That's not good.

AA: I just checked my iPhone and I have a ton of emails that I didn't get on my computer.

Me: I can let Brad (IT guy) know.

AA: Ugh. No. I don't have time to deal with this!

Me: Okay.... Then you don't want me to call him?

AA: No, I don't have time for him to work on my computer. I just need email! [pause...sigh...pause] I'm just letting you know that I can't access email and I need it!

Your lawyers and my IT dept deserve each other.

Update!

Since the agency IT guy was bamboozled by a slide show and .mov files, they escalated the ticket to the big time IT people.
A lovely young fellow named Mark just came into my cubicle, logged in as an admin, associated the file time with Windows Media Player and installed Quicktime. Took him five minutes.
I am now watching videos of a guy doing yard work, just as god intended.

And I totally ratted out the shitty IT guy. "Why couldn't Joey Joe Joe Shabadoo* just associate the file type and install the program yesterday?" I asked. The competent IT guy just shook his head and said, "I really don't know."

*not his real name

"we're gonna take this project away from you b/c we don't like the results"
...
"we need your help on that project b/c we don't know what to do"
-_-

my supervisor doesn't understand basic technology. "so, here, where it says 'title' in the search field, does that search everything? or just titles?"

we're redesigning the website so every phone convo w/the designers takes twice as long because of questions like that. and then he repeats things that have already been clarified because he needs to reclarify them.

he's a really really nice guy but sometimes these questions boggle me!

he repeats things that have already been clarified because he needs to reclarify them.
my work life & the reason every meeting takes three times as long as it needs to.

One thing I think about a lot, which sounds like it might apply to your situation: When and why does a person stop learning? He clearly has enough ability to operate a mouse and do some other stuff. If he's like some of the people I work with, he might know a few more "advanced" things. All those things had to be learned. (Learning to use a mouse from scratch takes a little effort!) But then there are some things that just DO NOT stick. I wonder if they thought in the 80s and 90s "learning the computer" was something they did once and were done with, not something ongoing as technology changed.

Earlier today a partner and the associate (the one w/ no email) and I had to electronically file 3 motions in federal court and messenger courtesy copies to the judge. We were seriously behind and I was the only one if the office who knew how to:

- redact from a PDF
- print to the letterhead tray
- convert Word to PDF
- electronically file
- operate a two-hole punch

The partner ran around going "How can I help you? Tell me what to do to help you!" I had to do my work + walk him through printing to a certain tray and use the 2-hole punch. He messed up the printing and the associate tried to help, but he couldn't figure it out either.

My mom barely knows how to change channels on the cable and bought herself an ipad.

- operate a two-hole punch

OK serious lol @ this

It is literally true.

You work in The Office.

Teach me how to redact from a pdf.

I just got back from a week off work and there was some fun while I was away. there was a colleague's last day, and they had a farewell afternoon tea for him. Literally five minutes before it starts an unhinged volunteer who works here races into the CEOs office and demands that the leaving person be fired because of something that happened 18 months ago that he refuses to actually discuss or explain.

And then at the tea itself, another volunteer went berserk about a climate change action poster we've had in the window for more than a year, but which she just noticed, and demanded that we removed it because climater change isn't real and "the icebergs are only melting because there's too much water in the Northern Hemisphere".

so a new hire with ad agency experience was asked to give us lessons on how to make better looking powerpoint presentations. one of these recommendations was to use "elephant" (bold) as the font for all titles and headers. HAVE YOU SEEN THIS FUCKING FONT? now it's all over everyone's presentations. IT IS SO UGLY AND I HATE IT!