I HATE APPLE

banana face, do you also hate your doctor for getting you addicted to painkillers?

I hate the grocery store for selling me Nutty Bars.

hey I'm just keeping things on topic

I figure my G4/933 is enough to last until the Intel machines come out, but I'd like to upgrade now while I'm selling stuff and have the money. Photoshop CS can already be a little slow, I dunno how CS2 will work once I find a place with lax student ID concerns (I've got a student ID, but it's not dated, etc. and don't register for classes for another two months).

AppleCare almost pays for itself in resale value for laptops even if you never need them to replace the screen or anything.

But why six?

Milo, my latest MacMall catalog shows a single-processor 1.8Ghz G5 for $1500. (Hmm, it doesn't show up on the website.)

milo, review of CS2 here:

http://arstechnica.com/reviews/apps/cs2.ars

seems to suggest CS2 runs as fast or faster than CS1 on same hardware

Called 'em; not available. (xpost to self)

Fry's had the single-processor model for ~$1300 last weekend (I of course didn't hear about it 'til yesterday). I guess it was an inventory clearout to make way for the new lineup.

Thanks, guys. I am getting Applecare.

I ravaged my ipods, Apple Care is great. I was joking.

One bad Apple don't spoil the whole bunch, girl.

Oh, so once your warranty runs out, you cannot renew/buy Applecare?

What a RACKET! I HATE APPLE!

(are there any other independent applecare-type insurance plans that i can look at or is that it?)

Your warranty is three years. A warranty extended beyond that would be cost-prohibitive given computer life-cycles.

It appears that my warranty was only one year. I am blessed with many things (charm, a thick head of hair, general good nature) but foresight has never been one of them.

I HATE ADAM

renter's insurance at USAA has a special floater policy for home electronics like laptops, I could drop the fucker while trying to balance it on my nose and type at the same time, destory the whole thing and as long as it occurs in my apartment they'll foot the bill to buy a new one. Of course the premium for this coverage is as high as you might imagine with the potential for fraud, probably goes up 50% every six months you own the computer too.

Yeah, actually my PB is only a year old cuz I screwed up the old one:

Listen to what I am going to say very carefully: I. Poured. Beer. Into. My. Powerbook!

And Renter's Insurance paid for a whole new one WITHOUT raising the premium! Everybody - Renter's insurance WORKS! It is good! I could kiss them!

So maybe I don't need Applecare anyway.

MY FUCKING IPOD JUST FROZE 15 MINUTES AGO IT'S STILL FROZEN AND I'M POSTING FROM THE APPLE STORE WONDERING IF I SHOULD START BREAKING STAFF NOSES WITH IT

Did I mention how much I HATE Apple stores?

I need to get my iBook to the shop and have them replace it with a new one. This is the, like, 6th logic board/video card it has tore through. Gah!

Do YOU have Applecare?

Yeah, iBooks have a quaint little habit of destroying logic boards/video cards apparently. I've got my fingers crossed that mine doesn't go batshit again.

Did you try rebooting your iPod? Instructions on the Apple site.

I do have Applecare. And mine is from that particular generation of iBooks that were known for their terrible architecture. (I'm not sure that they've improved, I just know that Apple did some sort of mea culpa about the ones made when mine was.)

my new dual G5 suddenly has a little problem wakey wakey-ing itself from energy saver sleep. I have to pull the damn thing off its special little cart (since it's about five inches longer than my old G4) open the side, pull out the air deflector and fans, hit a little reset button and reverse the process.

This is not so annoying (since after the first time you turn off energy saver), but what's wonderful is that Apple's vaunted support site (that the tech support guy from India told me about several times while on the phone) doesn't mention a goddamned thing about the process.
back to the beginning

I check my ebay auctions, go to take a shower after work, come back and it's frozen in sleep. Fuck around with everything I know for a while (hold in the power button, hold in the power button a little longer, unplug it, unplug it and leave it out a while), nada. Spend more time looking on their support site for hints: nada. Finally call tech support, sit on hold for 15 minutes, spend time going through all the processes I've already gone through (and told him about) before he decides to tell me how to reset the PMU. Thanks buddy, could have saved yourself some time there.

It seems to be working fine, I can put it to sleep and wake it just fine. Leave it on, go to the store, come back: dead. So now it's just energy saver fucking up. Reset it, call tech support, sit for 15 more minutes, rudely interrupt the surfer dude who answers when he wants me to go through the steps again. His big suggestion (guess we're off-script now) is that I need to go in and turn off the setting that sleeps hard drives whenever possible.
I get kind of pissed because I'm not a techie and I know that's unrelated - that setting is for them to sleep when they computer is working NOT WHEN IT'S GOING TO SLEEP COMPLETELY.

So I tell him I'll do that, but it's not going to work, so what do I do next? He mumbles for a while about turning off energy saver completely and I get a little pissy - I'm not paying $2300 for a desktop so I can cripple one of its features a week after it arrives. How do I make the damn thing work? He doesn't know and says something about the power supply. I cut him off and ask if I need to take it to an Apple Store, he says yeah, I hang up.

I'm sure that Dell's and HP's (etc.) customer service is no better, but I bought an Apple because it's streamlined, efficient, easy, etc. I expect that premium I paid to go for tech support, too. I shouldn't have to burn a Saturday driving to Dallas because they couldn't bump me up to someone with an idea how to solve the problem.

I wasn't completely pissed until I got the snotty guy the second time around. I can handle shipping a unit with hardware problems now and then (though Apple seems much worse about this), but when I call about the same problem for the second time in hours I expect to get bumped up a service level to someone interested in permanently fixing the problem.

milo, i think this was mentioned on here somewhere:

http://www.tuaw.com/

thanks, Jon I'll look around there. Most of the suggestions I've seen around point to something in the logic board (and the helpful advice given: 'don't let it sleep,' guess Apple tech support is cribbing from macaddict.com now).

Also: macfixit.com

Most 'help' desks seem to be the same.

They have a script they won't deviate from, and they're happy to give/force you into trying anything to get you off the line, even if you've tried it before, so that when you call back (when, not if) you speak to someone else.

These are just as bad:

PC World
Pipex Internet
BT Business Dial Up
.
.
.

Apple premier business support is fucking fantastic, through in two rings, knowledgable, helpful people at the other end. I have no experience of their consumer support, but if their queue at the 'genius bar' is anything to go by, it's probably not up to much.

You mention Indian call centres. I think they're doing harm to understanding between the west and India.

90% of my contact with Indian people is now them lying about their name as they parrot an unhelpful script at me, and it's usually when I'm annoyed to start with cos some equipment or process has gone wrong!

I've never talked to an Indian when I called Apple and they didn't use a troubleshooting tree. I explained the symptoms (kind of technical) and they were very helpful.

you know the biggest issue with ipod tech support is that you fucking stupid americans arrent able to even reset the thing without help. fucking idiots, lol. gotta love that american faggit shit, man i talk to you fucks all day and about every 6 call is good, the female caller is able to follow easy steps, much more than you american fucking idiot maledick heads.
you are the dumbest fucking idiots on the planet, period.
FUCK EMERICA!

Aren't you sweet! Y'know, there's a thread about call centre jobs (and their general suckiness) which would be much more appropriate for an outburst such as this.
Would you like some help using the search function?

maledick head!! emerican!!

The number of people unable to figure that shit out without resorting to asking ILX leads me to agree with the Brit upthread.

the best callers are racial underdogs, man indian, british, aussie, black, white fucking orange users can manipulte the ipod better than you fucking dumb ameticans.how fucking hard is it for you fucks to use a product, i mean the manual/ online knowledege base provides all you need, but alas i have to deal with you clowns and manually updating your ipod, fuck is it even possible to be as fucking dumb as america is, damn you are the most fucking retarted bunch on the planet, and yes your fucking children and college are calling about reseting their ipods, and yes they need to be guided to do it, well it says alot for tomorrows doc's and professionals, just goes to show emerica is all about guns, drugs, lies and dumb fucking ass holes too spoiled to see the other side of their white bitch fucking moms, and overpaid american dads, i hope the world blows you all to fuck, i hate you america, as does the rest of the fucking world, you deserve to die. now, oh wait bush has got you dieing already, so im happy, dumb fucks, get a clue and realize you are destroying the planet, non keoto fucking agreening nazis, you are NAZI's with a 51 starred flag, fuck you bitches, if you knew how much the world hates you you would pull the trigger yourself. bye bye .

when call centre employees attack!!!

Silas, where are you from?

I agree with Silas. Deep down you do too.

you know its not just emerica you are killing, it's the whole planet, you know, the thing we only have one of EARTH, so i figure those Taliban fucks have some sense, i mean damn even NATO can not convince you, fuck if I was NATO you would be taken out, replaced and educated, maby even educated before anything else. Then replaced because there is no place in the future world for you narrow minded fucks, none. Period, carry on OSAMA.

silas is from Trollville, NZ.

Apparently, the United States has performed extraordinary renditions on all the English teachers in Silas' home country.

England is where English is from, none of this north american bull shit, although the Canadians deserve to use the language, but america, man fuck america.

wow Trollville, what a fucking great come back from someone bearing the name of Tu-Pac Shakur, you fucking ass clown either learn some disses or stop using that name, id murder you im frestyle, not to mention PAC would have you killed, fucking American. Stop trying to be gangster and just be what you were born to be, consumerist shit not worth the cum on your mom's knickers. fucking basterd, the next emerican i meet will have to answer for alot, like all the racism they have dealt out over the years. Oh yea, by the way I am white, and I still fucking hate you, its colour not color you lazy fucks, man no wonder the whole world wants you to fucking die, you are lazy, fat as fuck, and arrogant as ever, God FUCKING bless the UNITED STATES of EMBARRASMENT. God bless. AND go fuck yourself too, "might" I add. Canada rocks.

We are not too lazy to use proper punctuation and grammar.

Thermo's "name" is not quite "Tu-Pac Shakur", nor is he quite American.

Don't call it a comeback!
And I take after the chopra part of my name more than the tupac portion, eh?

xpost - (shhh)