now i'm not one to complain BUT

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If you make me pay I will sell my story to the Sun.

Madchen (Madchen), Monday, 1 December 2003 16:46 (twenty years ago) link

I complained to Connex about not being given a YP Railcard discount because the ticket collector said I was LYING that neither the ticket machines nor the permit to travel machines were working (like this is unlikely). I got £10 travel vouchers and went to Leeds.

Last week I complained about the login button to our staff intranet being DISGUISED as a random logo. Yes, it's very clever and impressive that you know how to make a rollover effect but WE JUST NEED TO LOG IN AT THIS POINT. And I got a VERY rude email back today. Tossers.

Archel (Archel), Monday, 1 December 2003 16:54 (twenty years ago) link

i am really up for the rudeness at the moment, as long as it stays on the right side of nasty (no death-threats etc.)

stevem (blueski), Monday, 1 December 2003 16:56 (twenty years ago) link

I'm not one to complain, but I just refreshed the new answers page and NO-ONE has bothered posting? This information superhighway has gone to the dogs, etc.

Markelby (Mark C), Monday, 1 December 2003 17:11 (twenty years ago) link

Ooh! I just remembered that I wrote a complaint letter to a hotel when I was about 8, pleading that they not shut down because I went there with my gran for lunch a lot after she's been playing golf and it was nice. My gran showed it to me recently. Which now I come to think of it... MEANS SHE DIDN'T SEND IT. Grrr, betrayed by my own flesh and blood. It's like father christmas all over again.

Archel (Archel), Monday, 1 December 2003 17:26 (twenty years ago) link

Your gran betrayed Father Christmas? Who you're related to? That explains why I don't get any pressies any more :(

Markelby (Mark C), Monday, 1 December 2003 17:29 (twenty years ago) link

I've never written a letter of complaint!

jel -- (jel), Monday, 1 December 2003 17:30 (twenty years ago) link

Hehe. I mean the letters. My dad would INSIST that it didn't matter that the fireplace was bricked up, if I just put the envelope on top of the fridge it would get there... WTF???

Archel (Archel), Monday, 1 December 2003 17:31 (twenty years ago) link

once a family friend found a piece of rubber in an entenmen's pound cake. it was about 3 inches long, apparently astrip of conveyor belt! he sent a polite but irritated letter to the company. they sent him about 50 unexpiring coupons for free cakes!

Emilymv (Emilymv), Monday, 1 December 2003 17:34 (twenty years ago) link

I found a wee bit of plastic in my Honey Nut Loops and all I got was a Kellogs voucher for £5 - I wiz robbed!

smee (smee), Monday, 1 December 2003 17:48 (twenty years ago) link

we found a grasshopper in our pineapple chunks at school but the teacher wd not let us take it further

mark s (mark s), Monday, 1 December 2003 18:58 (twenty years ago) link

If I have a New Year's Resolution for 2004 it will be to reduce the amount of my waking life I spend being furious with bus controllers, rail companies, financial institutions, retailers and my neighbours to less than 5%.

The moment when the fury finally settles into something one could articulate in a stern letter (something with a really caustic opening sentence before the chronological litany of incompetencies) is all too brief.

Which is why I never gave Comet the what-for they truly deserved for failing to deliver a fridge six times (just the impotent misery of having some Scouse salesgit in their Greenwich store HANG UP ON ME when I lost my rag after being shuttled between half a dozen useless employees) and why I'll be simmering until 2008 over the inconvenience of making manual sodding payments on a secured loan because Halifax and Lloyds couldn't get their collective freakin' act together to communicate with each other on my behalf (14 phone calls on that one).

The way major companies have encircled themselves with call centre cannon-fodder is very smart. How can you vent at some 19-year-old in a Cardiff industrial park on minimum wage who is counting the hours to her next authorised loo break?

Michael Jones (MichaelJ), Monday, 1 December 2003 19:24 (twenty years ago) link

I remember finding a plastic nozzle in a burger king [or someplace] sprite. I took it to the serving bit and said "eh, this was in my drink." the guy looked at me and sort of went "umm, thanks." and snatched it out of my hand. the end.

RJG (RJG), Monday, 1 December 2003 19:26 (twenty years ago) link

C*m*t are the scum on the top of the devil's spunk.

I bought a fridge freezer from them at their clearance warehouse in Glasgow. 'Can you deliver to Yorkshire?', 'yes, sir, anywhere in the UK for £11.95'. True to their word they did deliver it, 5 month's later and after numerous phone calls, emails, letters and missed appointments.

Billy Dods (Billy Dods), Monday, 1 December 2003 19:38 (twenty years ago) link

I complained once about opening a pack of biscuits and finding scores of maggots in there. Got sent a big box of quite classy biscuits and an apology.

Martin Skidmore (Martin Skidmore), Monday, 1 December 2003 20:22 (twenty years ago) link

When I was 11 I deliberately sabotaged a bar of Cadbury's Dairy Milk by alternately heating it and then putting it in the fridge. It eventually developed white spots all over it and I then sent it back to Cadbury's with a complaint letter. They sent me a massive selection of all their chocs and a lovely letter of apology. My friend Amanda made me do this.

C J (C J), Monday, 1 December 2003 20:29 (twenty years ago) link

I wrote a detailed and angry letter to the pub in Holborn where me and Madchen used to meet up - argh, what was it called! - ah, Penderel's Oak - to complain about their serious mosue problem. I never heard back from the fuckers, so can I ask any of you who might frequent it (and there can't be many, it's a crappy Wetherspoons joint) to boycott it and take your custom elsewhere? Thanks!

Markelby (Mark C), Tuesday, 2 December 2003 12:56 (twenty years ago) link

Well, that's what you get for going to a Wetherspoons pub. If there are vermin, complain to the council, not the pub (unless you CC it to the council).

suzy (suzy), Tuesday, 2 December 2003 13:17 (twenty years ago) link

I've never complained to a company, but I remember I did write a letter to a journalist once telling her that she was too hard on that one gymnist who did the vault thingie and landed on one twisted ankle. Oh, Carrie Shrug, that's the one. I was 12 I think.

Mandee (Jerrynipper), Tuesday, 2 December 2003 13:43 (twenty years ago) link

two weeks pass...
ParcelForce are a bunch of gits. i still haven't got my Two Towers DVD.

stevem (blueski), Monday, 22 December 2003 12:41 (twenty years ago) link

awww! there there stevem.

Pinkpanther (Pinkpanther), Monday, 22 December 2003 12:49 (twenty years ago) link

six months pass...
so i got the one extra day i needed to finish my animation - in fact, i got two. but, y'know, projects have that way of expanding to fill the time allocated. so here i still am in this forsaken computer room 6, still stick, still tired, still got a headache from staring at the screen, still nauseous, still have seen about 8 minutes of home in the last 3 days, still an one twelfth of an icy cold cappuccino sitting next to me, still all alone, still got plenty to do, still procrastinating.

m. (mitchlnw), Tuesday, 20 July 2004 21:52 (nineteen years ago) link

i suppose this thread was really about complaining about poor service, but it was the first thing to come up when i searched "complain".

m. (mitchlnw), Tuesday, 20 July 2004 21:55 (nineteen years ago) link


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