Let's bitch about our stupid, annoying co-workers

used to work in a place where you couldn't take a vacation if another co-worker was out. Asinine. This was also the place where I worked for 11 years and when i hit my 10th yr was supposed to get a fourth week of vacation which was the rule...only to be told that i wasn't grandfathered in under the old policy because i wasn't a VP. FUCK YOU COMPANY. best thing that ever happened to me was getting laid off from that hell hole.

When I started my job, I wasn't given a set number of vacation days. They just said, "Take time off when you need it." Of course, taking time off is so difficult--what with having to do all your work in advance and then pay someone from your tiny budget to fill in for you anyway--that no one ever does it. I only took five days off last year, never more than two days at a time.

Client went live today, rough as usual but pretty good, not unusually bad.

But two of the employees they gave us are extremely stupid, can't write professionally, and ask questions that are common sense for the job.

And we've decided to entrust these paperweights to process transactions involving people's finances. Can't wait for the blowback.

Then a load of laptops were stolen from the building, and the official company line was that we would be docked the cost of our laptop if it were stolen. Then my boss went all single white female (possibly the lowest human being I have ever come across) and I left.

You werent working for a psychotic blonde woman named S4m were you? (cos that sounds like N's mentalist old boss)

Nah, description fits but different name.

urgh, woman from one of our other offices comes in once a week, consistently smells of piss and her fingernails are shit brown. and she was just talking to me with a mouth full of food. fucking disgusting.

and now she is sitting by me chomping and smelling like piss. move it lady.

her breath smells of rotten beets. god get away from me and stop talking your making me sick.

Tell her!

nowe shes got her shit spread all over my desk

one more giant gulp of her water im gonna scream.

CAN YOU GULP ANY LOUDER PISS WOMAN.

my desk is not a fast food restaurant.

thank god, she's now moved on to my directors office to stink it up with piss.

urgh, woman from one of our other offices comes in once a week, consistently smells of piss and her fingernails are shit brown

How is she still employed? This stuff boggles my mind.

I'm sick of getting overlooked this week! for the live client, I'm supposed to join the rest of the team for 2 days, so I brought my laptop down to that floor, but since they didn't have any plugs left in the room, they shoved me into a vacant office, which was nice and spacious.

so yesterday they go to Steak 'n Shake to get everyone milkshakes and I ordered one, and never got it. why? oh they came back with them, but nobody bothered to come by and drop mine off or tell me. and i was inundated to where unless I had to piss or shit, I really couldn't leave my desk.

so today, I'm busy and stressed out and the same manager who took my shake order tells me she's going to get lunch, and can I watch the floor for like an hour cuz everyone's in a meeting (which isn't my job, but whatever). I'm assuming this means we're all getting sandwiches or pizza, which is the norm. Nope, turns out they went around to all of the customer service reps and managers, everybody BUT ME taking food orders.

So they come back with the burgers and one course I'm the ONLY ASSHOLE they didn't take an order for. the main dude in charge was apologetic but it wasn't his fault, it was the same stupid twats who apparently have glaucoma when they walk by my door. after six hours of working without a break, this was infuriating.

but I lucked out -- they had extras left over. still tho, twicei n two days.

i made sure to fart extra times in the office as retribution

Poison their food. Won't be suspicious that you don't get gastro, since nobody feeds you anyway. Laugh as they crap themselves at their desks.

a deluge of doodoo does in the department

How is she still employed? This stuff boggles my mind.

And she's the director of one of our programs here. She's disgusting. I can't tell if its piss or her vag that stinks.

work's gettin better but two pet peeves come up today:

1. Asking me questions while I'm either on lunch break or jumping on me the moment I walk in the door. I'm doing floor support for the same client this week and I was carrying a laptop, several cables, a mouse, headphones, shitload of stuff, and was headed back up to my floor when a dude flags me down and begs me to help him with his question. To make matters worse, it's a really dumb question that nonetheless takes 5 minutes to explain while I have my hands full.

Likewise, if I'm on lunch break, don't disturb me. Lunch breaks are supposed to not contain work, that's why they're called breaks.

2. Chick that's helping our team out this week begs to be taken off the phones because the customers are "being mean". WELCOME TO CALL CENTERS. seriously, obviously if someone is cussing you out that's unacceptable, and we'll take it up with their HR department (I've gotten abusive callers disciplined severely before)....but ya know, customers have a right to be angry and/or upset, even if it's irrational. You can't just shirk your responsibilities cuz CUSTOMERS R MADDDDDDDDDDDD.

Hearty lols at someone being suprised customers are "being mean", jesus. I've known people who werent even allowed to release/hang up on a customer even after DEATH THREATS. o_0

We once had a gent inform one of our guys that he was a high ranking Qld cop, he would find out where we all worked, and come down and tear this guy a new arsehole. Charming.

ahh hell we have a whole security form if someone makes death threats, which have happened before, but never lead to anythiing (thankfully). but I mean all this was was people going "I'M MAD OOOOOGGGGGHHHH".

seriously though, I don't get it. it's not like retail/public customer service where someone can be spitting in your face and you can't walk away from it. you have a headset THAT YOU CAN TAKE OFF or MUTE and vent in your own private haven.

xpost oh man I hate people like that

we did one time have this lady who had some kinda severe disturbance call a few times and SHRIEK in an unwarranted manner at my reps. the first time she screamed "FUCK...YOU!" at the rep, who hung up on her (as she was allowed to do)...got her warned by the Vice President, and dumb lady did it again a few months later, and within weeks she was separated from her job.

(the caller that is, not my rep)

God I hat listening to calls cuz it reminds me that our reps are all glorified gluehuffers

Ugh. We have such a pussy-assed culture of non-accountability in this company now.

I am all for not being "fire and brimstone" with employees as that's a good way to ensure everybody quits but lord when I was a rep on the phones I'd have been fired if I was as incompetent as some of the people they're throwing at us.

And equally frustrating the hours I spent to build their tools only for them to not use them and immediately ask for help without even trying to find the info first. Coddled. I did this job when the tools were more primitive so I can't say I feel sorry for them.

Haha you sound like my bff when he was the TL of a helpdesk I used to work on :)

"WE WROTE A WIKI AND THEY WONT EVEN READ IT"

People get SO entitled about work wikis. They spend hours populating the thing and disgruntledly rocket-launch it at anyone who has the temerity to ask a simple question.

Lol that's a bit diff. These are tools that from day 1 they are told they have to use on every call. Its supposed to be hardwired from day 1 but more and more people want to have things done for them than to learn.

I find no matter how annoyed I get, I always respond politely, and tell them the exact coordinates of where they can find the info and give a short answer. That way they get an answer but note that in the future they shouldn't have to ask it.

Well in this case tools u use/wiki were effectively one and the same - the scripts and troubleshooting for the level 1 helpdesk potplants. And yet they'd ask "how do I look up an authentication failure again?" or "why does Outlook Express give that error again?" to the frazzled TLs/senior reps over and over and BLOODY OVER.

...I'm so glad I work in provisioning now.

Tho I do miss that job. The guys I worked with were awesome (and I dated more than one of em, ha)

i love when they ask a question with like little to no info.

'why come this customer acct no work'

"OH, YOU MUST BE TALKING ABOUT FRANK MILLER-RUIZ, WE KNOW ALL ABOUT HIS PORTFOLIO, HERE'S ALL YOU NEED TO KNOW"

that said I do like my job it's just I get bummed when I see how far we've fallen in customer service due to budget cuts. when I started, it was soooooooooooo much better.

Ha, you speak my language.

lol. (clinks beer stein)

Also bugs me lately that some of the reps make it sound like their job is the toughest and nobody understands it.

Don't seem to realize that most of those who graduated to other positions started in customer service, and on our worst days, secretly wish to go back because of how easy/low-responsibility it is in comparison. Most of the reps don't wake up in the middle of the night because of fear that some major thing is gonna explode and bring shame to the company!

Going to complain about me now. Ill never be able to be a manager as I'm too irritable and impatient.

Better than I was four years ago for sure, but I have too hot of a temper and it will forever hold me back

^^^ huge plus if you're aware of that imo. Lots of managers don't. They're the ones that are not good at being a manager, in general.

don't = aren't

we're letting some of the trouble employees go. they weren't full-timers, just contractors, but even if they really suck, I always feel bad about it. I mean while I was frustrated with them, you always hope they'll turn the corner.

The good news is one of the people on my "bang head on table" list last week actually looks like she has improved a lot since then...THAT'S what I like to see.

Someone a few desks over is playing "9 to 5 (morning train)" by Sheena Easton really loud. I fucking HATE that song.

This doesn't help you but I LOVE the verses.

Dead to me, you.

So today is my last day helping this team. Overall it helped me network so it was a good thing.

But this dumb person who is in a plan admin group sent me a request through a database to have a rep call someone.

I didn't see it, as I don't regularly check it...so she emails the guy whose name is similar to mine not one time but twice, not noticing the different location, spelling, or thinking it odd that he seemed utterly confused.

Finally he figured it out and sent to me. I gave her feedback not to send these to me, but the actual manager, and instead of apologizing and going "oh ok", she gives a passive aggressive "oh ok, but your name was in the list".

Yea it was in the list...along with two other names. That doesn't constitute that you can assign me something without clearing it first, especially since you know I'm not the manager. My name was in the list for a good reason that didn't involve you!

And regarding the emails its not my fault someone has a similar name to me, what am I supposed to do about that?

smelly shit/piss/vag lady is back, hovering and being all around annoying. "oh I hear you used to work as a financial analyst, was wondering if you can put together some budgets and spreadsheets". Hey piss vag, im not an accountant nor was i ever.

The asshats who request call reviews half the time won't give details for why. Hey fucks, we are not going to transcribe the call for you so how about telling us what we're listening for?

Some have said they do it on purpose because they think we will leave out important stuff if they give us a specific topic but the opposite is actually true - like I can't confirm something "didn't" happen if I don't know that it was alleged to have happened!