holiday parental i.t. dept, reporting for duty (part 2)

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AND had to explain repeatedly and in great detail why you couldn't have a fax machine(that answers after the 2nd ring) and an answering machine(4th ring) on the same line and have both work properly

kingfish, Saturday, 26 December 2009 03:14 (ten years ago) link

didn't have to do this!!!!!!!

deej--nuts, butthurt, and yelly (gbx), Saturday, 26 December 2009 03:24 (ten years ago) link

"how do i paste a picture into my email" using gmail was the worst of it, i think they are learning
got an annoying gps for the car though despite not really having a problem getting lost

welcome to gudbergur (harbl), Saturday, 26 December 2009 03:33 (ten years ago) link

we couldn't work out how to get the wii to connect with the wifi; i'm not sure what the guy who installed them did, but I can't seem to get it to accept a wireless connection even w/pswd

forks©lovetofu (forksclovetofu), Saturday, 26 December 2009 03:53 (ten years ago) link

they didn't ask meto do anything but I had to set up mu xbox and that lead to a tv wiring autopsy. whoever set up their system left some monster cable hanging there, connected to nothing. pretty lol.

leave garbage snickers eat snickers leave garbage (jeff), Saturday, 26 December 2009 06:17 (ten years ago) link

set up dsl with wireless router for them; dad wants to know if that means he can now print his sudoku puzzles from the internet at home, rather than having to go to work to do this.

sarahel, Saturday, 26 December 2009 06:35 (ten years ago) link

I made the (possible) mistake of getting my dad a laptop with Windows 7 installed. He's never had a laptop before, nor has he used Windows 7. I've been on the phone to support him twice so far.

mh, Monday, 28 December 2009 17:34 (ten years ago) link

roku netflix box setup lols

shartin jort (am0n), Monday, 28 December 2009 17:41 (ten years ago) link

"can you put a movie on itunes?"

welcome to gudbergur (harbl), Monday, 28 December 2009 22:18 (ten years ago) link

two months pass...

Hi, dear son.
Thank you so much for the purple print. Now I get it that these pixels are not text. Kept thinking one should be able to just click on it... When you come, maybe show me how to pixel. Also, are these now ONLY purple, or can I print them any color?

Snop Snitchin, Monday, 1 March 2010 16:19 (nine years ago) link

two years pass...

reporting for doodie

♨ (am0n), Monday, 24 December 2012 19:02 (seven years ago) link

- firefox upgraded
- safari toolbar brought back

♨ (am0n), Monday, 24 December 2012 19:04 (seven years ago) link

Ha just posted one of these on the 'home for the holidays' thread. My dad said he had emailed the makers of a dodgy toolbar he had unwittingly installed to ask how to remove it. Last Christmas
with the family I had to un-italicise all browser text. I have no idea how they do these things!

kinder, Monday, 24 December 2012 19:18 (seven years ago) link

  • relative #1 wants to buy an iPad. I don't own one and know nothing about them and have said so. Not getting involved.
  • relative #2 has problems with the battery on their mobile not keeping a charge for more than a couple of days. Not getting involved.
  • relative #2, again, has problems using e-mail, specifically remembering which button to click on to reply to an e-mail. I prompted them with the suggestion that, er, could it possibly be 'Reply'? Minimal involvement.
  • relative #3 has problems finding stuff online, but their pride means they won't ask anyone for help. Don't have to get involved.

I saw three shi*s come sailing in... (snoball), Monday, 24 December 2012 19:21 (seven years ago) link

Fortunately vital network settings on Win7 are buried so far down in a labyrinthine menu structure that it's not possible for the casual user to even find them, never mind change them.
New router seems to be holding up as well. I'm not going to tell them that all kinds of funky NAS shit can be achieved with the USB on the back though.

I saw three shi*s come sailing in... (snoball), Monday, 24 December 2012 19:24 (seven years ago) link

My mother's i.t. requirements are actually pretty low, considering she's 80. Occasionally I have to load new images into her jigsaw puzzle game. When I brought her TV back to life a few months ago (firmware update) you would have thought I'd performed a successful exorcism on it.

WilliamC, Monday, 24 December 2012 19:25 (seven years ago) link

"Your mother sucks co-ax in hell!"

I saw three shi*s come sailing in... (snoball), Monday, 24 December 2012 19:26 (seven years ago) link

Relative #2's Kindle also seems to be working out OK. It's one of the simple ones (the Kindle not the relative), but I was concerned that it would be a whole load of problems. Configuring it for the wireless network was a pain, but once that was done all there was was a brief "what does the battery indicator look like?" "a battery" "oh" conversation.

I saw three shi*s come sailing in... (snoball), Monday, 24 December 2012 19:31 (seven years ago) link

Rob Hyde ‏@rob_hyde
'Why the fuck did you install Yahoo toolbar?' - millions of people using the computer at their parents' places a minute ago

乒乓, Monday, 24 December 2012 19:44 (seven years ago) link

I really need to update OS X on my mom's laptop, which I may tackle this week.

I am really asking for trouble in taking them an Apple TV, aren't I?

mh, Monday, 24 December 2012 21:55 (seven years ago) link

i have heard the nutcracker on public radio at least three times in 48 hours

mookieproof, Tuesday, 25 December 2012 01:29 (seven years ago) link

o wait, this is it

mookieproof, Tuesday, 25 December 2012 01:30 (seven years ago) link

haha my mom had the nutcracker on yesterday too, just once though.

I thought I'd avoided IT dept holidays duty, because my mom has gone mac, but no. Just the usual re: every tiny thing that doesn't work perfectly is understood as a disaster rather than a blip to figure out. I'm more patient than I used to be, at least.

obliquity of the ecliptic (rrrobyn), Wednesday, 26 December 2012 03:19 (seven years ago) link

one year passes...

just removed 2 aol toolbars powered by ask jeeves

wwhy shrek is piss (am0n), Thursday, 25 December 2014 18:34 (five years ago) link

mom realized the beeps she heard were indicators she had received text messages on her iphone

mom only takes 3 minutes to figure out how to delete messages

Mistah FAAB (sarahell), Thursday, 25 December 2014 19:05 (five years ago) link

My relatives are divided into those with practically no interest in technology, aside from maybe an e-reader and a PAYG mobile, and those who have owned some kind of computer for over 30 years, yet still don't know WTF they are doing, but won't ask anyone for help. In the latter group is a relative who's had a new Win8 laptop for the last 4 months but still hasn't got to grips with it, despite buying one of those thick Dummies 14-in-one books on Win8. So they're still using, at the same time, their 3 year old Win7 laptop that makes a noise like quadcopter. Refurbishing laptops is a big part of my actual 9-5 job. So I'd get to work on that with a can of compressed air, perhaps more RAM, swap out the HDD for an SDD maybe, reinstall Win7, maybe dual boot some flavour of Linux. But no, because this person will not admit to not knowing everything. Although in this case I dislike them intensely, so wvs.

just like Nietzsche but with jokes (snoball), Thursday, 25 December 2014 20:07 (five years ago) link

Also, the Win7 laptop has so much adware and other crap installed on it, when IE is running, the top half of the screen is toolbars.

just like Nietzsche but with jokes (snoball), Thursday, 25 December 2014 20:09 (five years ago) link

Oh and said relative keeps putting off running Java Update for some reason, even though it would take five minutes at most.

just like Nietzsche but with jokes (snoball), Thursday, 25 December 2014 20:26 (five years ago) link

four years pass...

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