I HATE APPLE

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well my headphone adapter has now failed. the one that was included with the SE 2020. it lasted about 6 months. for a few minutes i was telling myself, 'well, tracer, you DID use it on your evening jogs pretty much every day, and that's a lot of jostling!' and then i was like, hold on. i'm not going to feel guilty for USING it.

Li'l Brexit (Tracer Hand), Thursday, 5 November 2020 10:59 (three years ago) link

You got one in the box? I didn't get one, I had to buy it. (I used my gf's for a couple of weeks).

Weirdly, the first time I used it (and it was Apple-branded, not third-party), it didn't work. After a reboot and some (surely ineffectual) blowing in the socket, it was fine and has been since. It does seem flimsy, doesn't it?

Michael Jones, Thursday, 5 November 2020 11:04 (three years ago) link

yeah mine came in the box!

the way it failed was one channel just went. finished my run with a Surgeon mix tinnily pounding in one ear only.

Li'l Brexit (Tracer Hand), Thursday, 5 November 2020 11:10 (three years ago) link

Almost every Apple supplied cable grinder I have had has failed all too quickly

American Fear of Scampos (Ed), Thursday, 5 November 2020 11:17 (three years ago) link

Grommet not grinder

American Fear of Scampos (Ed), Thursday, 5 November 2020 11:17 (three years ago) link

Was wondering

Meet the Anti-Monks! (James Redd and the Blecchs), Thursday, 5 November 2020 12:11 (three years ago) link

why not just buy $900 wireless headphones from Apple that look like brain worms escaping?

assert (MatthewK), Thursday, 5 November 2020 12:15 (three years ago) link

Don't want people to know about my head full of brain worms

Dan I., Thursday, 5 November 2020 14:25 (three years ago) link

Recently started experiencing a sound buffering issue on my iPhone 11 running 13.5.1. Wondering what 14.1 will do.

Meet the Anti-Monks! (James Redd and the Blecchs), Thursday, 5 November 2020 16:09 (three years ago) link

Maybe it’s battery throttling

Meet the Anti-Monks! (James Redd and the Blecchs), Thursday, 5 November 2020 16:27 (three years ago) link

that macs still open mp3s with 'apple music' by default is ridiculous - this huge streaming shopfront just to play a file!

Li'l Brexit (Tracer Hand), Tuesday, 10 November 2020 08:18 (three years ago) link

No greater sign of confidence than developer.apple.com going down hard on the day of an OS release.

Elvis Telecom, Thursday, 12 November 2020 21:26 (three years ago) link

Hey Apple users:

If you're now experiencing hangs launching apps on the Mac, I figured out the problem using Little Snitch.

It's trustd connecting to https://t.co/FzIGwbGRan

Denying that connection fixes it, because OCSP is a soft failure.

(Disconnect internet also fixes.) pic.twitter.com/w9YciFltrb

— Jeff Johnson (@lapcatsoftware) November 12, 2020



I wonder if this is why SizeUp is taking over a minute to move windows around right now

lukas, Thursday, 12 November 2020 21:30 (three years ago) link

yep, it was

lukas, Thursday, 12 November 2020 21:33 (three years ago) link

that is insane

Li'l Brexit (Tracer Hand), Thursday, 12 November 2020 21:33 (three years ago) link

Wtf size up was driving me. It’s today. On slack my entire team was having problems with Adobe who were experiencing huge downs. I had to disconnect from vpn to get size up to work.

dan selzer, Thursday, 12 November 2020 23:01 (three years ago) link

Apparently there's some sort of Akamai fiasco that's making everything today worse.

Elvis Telecom, Friday, 13 November 2020 00:30 (three years ago) link

be careful out there folks

https://mjtsai.com/blog/2020/11/16/big-sur-bricking-macbook-pros/

𝔠𝔞𝔢𝔨 (caek), Tuesday, 17 November 2020 04:45 (three years ago) link

please excuse my rant in advance...

my replacement laptop came yesterday, and boy am i having a fun time with migration assistant and time machine.

one of these tools managed to erase the time machine backup it was supposed to restore.

on the first attempt with migration, the process hung. i could see that no data was being transferred on my NAS dashboard (via my wind0ze desktop), so i cancelled it.

after subsequent attempts (and hangs) the time machine folder simply vanished from my disk.

customer care told me it was a bad idea to cancel.

here’s a wild idea: don’t put a huge CANCEL button there if it’s unsafe to cancel whatever your program is doing. especially if your program is prone to long idle periods without UI indications thereof.

another wild idea: tell the user they must reinstall the OS after a failed attempt to migrate, before allowing another try.

the OS reinstall failed twice after this. there was a kernel panic and on reboot it looked like it was bricked. fortunately the machine could be booted into recovery.

and this is a brand new machine. (or more precisely, every major component besides the screen was replaced at the apple service center in Texas—which took twice as long as promised—hence the need for restoration from backup.)

sensible warnings and restrictions in the UI for a critical utility they offer would of course be too much to ask from a trillion-dollar company.

i’ve fallen back restoring from a backup disk i made in april. it’s been hanging for two hours and the light on my HD is not indicating. apple told me not to touch it for at least 24 hours. if successful, then we can talk about restoring the deleted backup which has my last six months’ data.

in conclusion, i hate apple right now just a little bit.

davey, Saturday, 21 November 2020 23:12 (three years ago) link

My ancient Win 7 is still fine except *sometimes* crashes when streaming audio or video; should I get like a $379 etc. 2019 iPad for the sake or reliability, or would a Samsung tablet for half that, or a Fire for even less, work about as well? Just need it for the streaming.

dow, Sunday, 22 November 2020 00:49 (three years ago) link

i've enjoyed having the lowest storage ipad for streaming, but the android tablets might do just as well, i don't have any recent experience with them. if you're in the usa, micro center does usually have the ipads for cheaper than list price, $280 right now.

circles, Sunday, 22 November 2020 03:13 (three years ago) link

I’m scared to go into micro center because there’s no way I’m getting out of there without spending $$

calstars, Sunday, 22 November 2020 03:23 (three years ago) link

the $330 ipad is cheaper than that in practice (certainly next week) and is the best tablet for the $, but tbh if you're just streaming then whatever is fine.

𝔠𝔞𝔢𝔨 (caek), Sunday, 22 November 2020 04:14 (three years ago) link

So I have an external drive I use for Time Machine backups. It's plugged into my monitor, which serves as a hub. There is no way that I'm aware of to automatically unplug a drive after a TM backup, so I've grown obsessive about checking to see if the backup is done so I can eject the drive, so that I don't damage it when I unplug from the monitor.

I do, of course, forget sometimes. Like today. And I always run First Aid on the drive afterwards, and everything has always been fine. Except today.

Just ordered a replacement, and seriously considering writing a utility to check Time Machine status via the menubar menu, and eject the drive when a backup completes.

This can't be an uncommon use case!

lukas, Wednesday, 25 November 2020 00:56 (three years ago) link

lukas, i would strongly recommend keeping a backup of your backup. over the weekend i lost six months of work due to apple's backup tools overwriting my TM backup, catastrophically. i'm kicking myself for not having a second backup. and i hate apple.

davey, Wednesday, 25 November 2020 01:09 (three years ago) link

that's awful! and yes, totally right.

lukas, Wednesday, 25 November 2020 01:49 (three years ago) link

I keep a TM backup and a separate "flat backup" (no time rollback) using rsync. It's a bit belt-and-braces but I have been burned oh so badly.

assert (MatthewK), Wednesday, 25 November 2020 02:13 (three years ago) link

I've been under the impression these days that the idea that you'll kill a drive by unplugging without unmounting is archaic. It was probably time for the drive to go anyway.

why do you unplug the drive anyway? I keep it plugged in but has just started using Time Machine Edit again to cause it back-up less often.

dan selzer, Wednesday, 25 November 2020 05:07 (three years ago) link

I unplugged it so I could take my laptop elsewhere. Also, I had the idea that by keeping it mostly unplugged/unmounted, I'd extend the life of the drive! Ha ha!

lukas, Wednesday, 25 November 2020 06:06 (three years ago) link

i finally realized yesterday that many of the new big sur features were driving me crazy and making me feel less productive. so i decided to put an hour into setting all of the various preferences so that my mbp would work how i remembered it working before i upgraded

and then i found myself on the apple support forums, going absolutely insane looking for "documentation". and no matter how much i looked, i couldn't find anything that explained in writing the specifics of how anything worked, what to expect when i picked each option, etc.

then, magically, i stumbled onto this: https://developer.apple.com/design/human-interface-guidelines/macos/overview/whats-new-in-macos/

wow! finally i had found something that looks like the documentation that used to come with computers and software when i was first learning to use computers (30+ years ago)

so i guess what i'm wondering is when did basic documentation become specialized developer knowledge? has this been going on for a long time, or was there a discrete point at which people stopped bothering to explain how the things they sell work? did it start w/ apple (it must have, no?) and has it since infected the entire industry or is this just an apple-specific thing? how do young people figure things out nowadays? watching videos? trial and error? word of mouth?

i'll be honest, i stopped looking at OS documentation awhile back (probably in the early 2000s when i first switched from PC to mac?) and so when i finally started looking again for information on how stuff worked i was really surprised at how hard it was to find!

the late great, Wednesday, 25 November 2020 06:11 (three years ago) link

The end of documentation started with the beginning of modern computing - unix predates the first instance of the man page by two years. To operate a personal computer of any manufacture successfully you usually had to buy a thick book from a third party (I will never forget The Macintosh Bible, RIP). Programmers hate documentation a lot and everyone’s favorite bugaboo capitalism hates documentation even more, so here we are: people ask questions for free, get partial or useless answers for free, and the vendor has an intern close out the issue. Don’t grep readme

sound of scampo talk to me (El Tomboto), Wednesday, 25 November 2020 06:33 (three years ago) link

Watched a documentary tonight (GAMEMASTER, 2020) about making board games and there was some good discussion of how to write instructions - they have to be for children and old folks, they have to be redundant, they can’t be too clever or creative, and even your favorite version of your instructions will invariably confuse people unless you playtest the shit out of them. Good documentation is very, very hard to do.

I’m also reminded of an old Gamasutra article that quoted a videogame developer who pointed out that the existence of a significant third party market for strategy guides indicated a problem in the industry - that studios were reliably putting out things that were supposed to be fun, but basically required an extra guidebook to enjoy properly. Obviously this person had never heard of GameFAQs, but that just reinforces my point above: documentation is for user groups to make for themselves after the purchase.

sound of scampo talk to me (El Tomboto), Wednesday, 25 November 2020 06:46 (three years ago) link

people ask questions for free, get partial or useless answers for free

new borad description

the late great, Wednesday, 25 November 2020 06:49 (three years ago) link

Anyway it’s definitely not an Apple-specific problem because people have had blogs and blogs about this shit for Windows, plus geeky open source user groups out the wazoo since before HTML was even a thing.

sound of scampo talk to me (El Tomboto), Wednesday, 25 November 2020 06:53 (three years ago) link

I love man pages tbh, always mad when some hot new tool doesn’t ship with a man page.

is right unfortunately (silby), Wednesday, 25 November 2020 06:55 (three years ago) link

yeah that's interesting context re unix and a good reminder that most of the documentation for my early computers really was third party stuff now that i think abt it (practically had a half shelf of o'reilly books just for stuff bundled with the pc - "wordperfect in a nutshell" etc lmao)

the late great, Wednesday, 25 November 2020 07:00 (three years ago) link

stackexchange is the gamefaqs of work

sound of scampo talk to me (El Tomboto), Wednesday, 25 November 2020 07:00 (three years ago) link

aka word of mouth

the late great, Wednesday, 25 November 2020 07:02 (three years ago) link

Macintosh Bible 3rd Edition was the bomb. I read it to destruction before I even had a Mac

stet, Wednesday, 25 November 2020 10:05 (three years ago) link

Oh man, I just found out Arthur Naiman died last year.

stet, Wednesday, 25 November 2020 10:07 (three years ago) link

I know it’s beating a completely decomposed horse at this point, but fuck apple earbuds forever

brimstead, Thursday, 26 November 2020 18:56 (three years ago) link

Latest headache, my keyboard and trackpad suddenly stopped responding, with no warning. An external keyboard and mouse works, which probably means through a little investigation it's ... a known issue with the connection ribbon on my specific early 2015 13" retina model. Since I've already determined that Apple itself won't work on my machine, that means ordering the $10 part and doing it myself. Again. Hopefully it fixes the problem, and while Apple can be assholes when it comes to proprietary parts, connections and screws, it could have been worse: apparently previous years placed the trackpad ribbon *under* the glued in battery.

Josh in Chicago, Saturday, 5 December 2020 16:29 (three years ago) link

I mean there’s two sides to this. People complain they can’t open things up and replace parts, but the fact the new MacBook Air is sealed and has no moving parts except the hinge and the keyboard make it less likely stuff is going to break via mechanical shock or dust or whatever. The ribbon under the battery might be less likely to break is what I’m saying.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 16:43 (three years ago) link

This is a Pro, not an Air. Designed to be opened, not sealed like an Air or iPhone.

Josh in Chicago, Saturday, 5 December 2020 16:55 (three years ago) link

The same one with a glued in battery that makes it so hard to replace Apple just replaces that entire half of the computer.

Josh in Chicago, Saturday, 5 December 2020 16:56 (three years ago) link

I understand. I’m making a general observation that the new MacBook Air which has absolutely nothing user serviceable will likely be the most reliable piece of hardware apple ever made, and that’s because it isn’t user serviceable.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:15 (three years ago) link

my new mac mini just arrived a few minutes ago :D

Karl Malone, Saturday, 5 December 2020 17:17 (three years ago) link

If the choice is between “doesn’t need service” and “easy to service” I’ll take the first one.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:19 (three years ago) link

Gluing the battery in seems spiteful though, I’ll grant you that.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:20 (three years ago) link

I'm cool with not designed to be serviced. Not cool with can't be, or prohibitively hard to be, serviced, especially when combined with shitty or overpriced components. I wonder what Apple would charge to replace the failed (and known to fail) ribbon cable I probably have? The one I bought was $10.

Josh in Chicago, Saturday, 5 December 2020 17:27 (three years ago) link


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