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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (fifteen years ago) link



IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (fifteen years ago) link

ha ha ha!

The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (fifteen years ago) link

Gwyn named her kid Apple?

Aaron A., Friday, 4 March 2005 22:07 (fifteen years ago) link

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (fifteen years ago) link


cutty (mcutt), Friday, 4 March 2005 22:11 (fifteen years ago) link

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

hstencil (hstencil), Friday, 4 March 2005 22:11 (fifteen years ago) link

Gwyn named her kid Apple?

All too true.

Ned Raggett (Ned), Friday, 4 March 2005 22:11 (fifteen years ago) link

calling ILX for tech support works like a charm. :)

The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (fifteen years ago) link

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

Ed (dali), Friday, 4 March 2005 22:15 (fifteen years ago) link

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (fifteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (fifteen years ago) link

Maybe he doesn't have $60 to spare?

Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (fifteen years ago) link

good, smart jody

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (fifteen years ago) link

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

Momus (Momus), Friday, 4 March 2005 22:41 (fifteen years ago) link

i also immediately thought of gwentyh paltrow's child. how sad.

Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (fifteen years ago) link

It's like they say, Love the product, hate the service.

ffirehorse (firehorse), Friday, 4 March 2005 22:42 (fifteen years ago) link

how much for ibook battery, 3-4 years old?

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (fifteen years ago) link

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (fifteen years ago) link

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

Ed (dali), Friday, 4 March 2005 22:43 (fifteen years ago) link

there's always the radio
*makes 'what me worry' gesture*

The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (fifteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (fifteen years ago) link

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

Casuistry (Chris P), Saturday, 5 March 2005 00:00 (fifteen years ago) link

his problem with the serial number is that he probably never registered the durned thing.

cutty (mcutt), Saturday, 5 March 2005 00:06 (fifteen years ago) link

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (fifteen years ago) link

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

hstencil (hstencil), Saturday, 5 March 2005 00:20 (fifteen years ago) link

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

biznotic, Saturday, 5 March 2005 02:10 (fifteen years ago) link

ed OTM, about john lewis's one year warranty extension.

RJG (RJG), Saturday, 5 March 2005 02:36 (fifteen years ago) link

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

Ed (dali), Saturday, 5 March 2005 06:51 (fifteen years ago) link

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

TOMBOT, Saturday, 5 March 2005 20:08 (fifteen years ago) link

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

amandasc, Saturday, 5 March 2005 20:38 (fifteen years ago) link

Most American PC manufacturers include 1 year of tech support.

Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (fifteen years ago) link

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

Ed (dali), Saturday, 5 March 2005 22:21 (fifteen years ago) link

I've been using APPLE computers since 1985 and have never had a problem.

Orbit (Orbit), Sunday, 6 March 2005 21:02 (fifteen years ago) link

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

don weiner, Sunday, 6 March 2005 23:22 (fifteen years ago) link

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

TOMBOT, Monday, 14 March 2005 17:18 (fifteen years ago) link

Oh weird that post got completely chopped in half.


TOMBOT, Monday, 14 March 2005 17:21 (fifteen years ago) link

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

TOMBOT, Monday, 14 March 2005 17:25 (fifteen years ago) link


TOMBOT, Monday, 14 March 2005 17:49 (fifteen years ago) link

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

Allyzay, Monday, 14 March 2005 17:59 (fifteen years ago) link

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

Allyzay, Monday, 14 March 2005 18:02 (fifteen years ago) link

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

Allyzay, Monday, 14 March 2005 18:10 (fifteen years ago) link

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (fifteen years ago) link

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (fifteen years ago) link

we just set up a netgear router modem! YfriggingAfriggingY!

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (fifteen years ago) link

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

TOMBOT, Monday, 14 March 2005 18:47 (fifteen years ago) link

The graphics. If you have to ask, you're obv. a Windows person.

sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (fifteen years ago) link


RJG (RJG), Monday, 14 March 2005 18:50 (fifteen years ago) link

Latest headache, my keyboard and trackpad suddenly stopped responding, with no warning. An external keyboard and mouse works, which probably means through a little investigation it's ... a known issue with the connection ribbon on my specific early 2015 13" retina model. Since I've already determined that Apple itself won't work on my machine, that means ordering the $10 part and doing it myself. Again. Hopefully it fixes the problem, and while Apple can be assholes when it comes to proprietary parts, connections and screws, it could have been worse: apparently previous years placed the trackpad ribbon *under* the glued in battery.

Josh in Chicago, Saturday, 5 December 2020 16:29 (one month ago) link

I mean there’s two sides to this. People complain they can’t open things up and replace parts, but the fact the new MacBook Air is sealed and has no moving parts except the hinge and the keyboard make it less likely stuff is going to break via mechanical shock or dust or whatever. The ribbon under the battery might be less likely to break is what I’m saying.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 16:43 (one month ago) link

This is a Pro, not an Air. Designed to be opened, not sealed like an Air or iPhone.

Josh in Chicago, Saturday, 5 December 2020 16:55 (one month ago) link

The same one with a glued in battery that makes it so hard to replace Apple just replaces that entire half of the computer.

Josh in Chicago, Saturday, 5 December 2020 16:56 (one month ago) link

I understand. I’m making a general observation that the new MacBook Air which has absolutely nothing user serviceable will likely be the most reliable piece of hardware apple ever made, and that’s because it isn’t user serviceable.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:15 (one month ago) link

my new mac mini just arrived a few minutes ago :D

Karl Malone, Saturday, 5 December 2020 17:17 (one month ago) link

If the choice is between “doesn’t need service” and “easy to service” I’ll take the first one.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:19 (one month ago) link

Gluing the battery in seems spiteful though, I’ll grant you that.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:20 (one month ago) link

I'm cool with not designed to be serviced. Not cool with can't be, or prohibitively hard to be, serviced, especially when combined with shitty or overpriced components. I wonder what Apple would charge to replace the failed (and known to fail) ribbon cable I probably have? The one I bought was $10.

Josh in Chicago, Saturday, 5 December 2020 17:27 (one month ago) link

I have bad news for you about electric vehicles.

𝔠𝔞𝔢𝔨 (caek), Saturday, 5 December 2020 17:32 (one month ago) link

Pretty easy to avoid owning one of those.

Josh in Chicago, Saturday, 5 December 2020 17:51 (one month ago) link

$10 replacement ribbon arrived in the mail about 24 hours after ordering it, took me 10 minutes to install. If I were less ethical I would open a repair store that preyed on old people called Let Me Google That For You.

Josh in Chicago, Sunday, 6 December 2020 20:16 (one month ago) link

Well now. What documentation would you or anybody else here rec. to an Apple-ignorant geezer who might be getting an iPad (not a Pro, not a Mini etc., just the latest gen original, or last year's)?

dow, Sunday, 6 December 2020 21:32 (one month ago) link

Get double the storage you think you need

calstars, Sunday, 6 December 2020 22:04 (one month ago) link

Yeah, can't go wrong with storage. Also, check out the Apple refurbished store.

Josh in Chicago, Sunday, 6 December 2020 22:22 (one month ago) link

really? maybe i'm spoiled by having really fast internet available at all times (good broadband at home, never leave the city, work at university, etc) but the only apple device i have that is anywhere near full is my 64 gb 6s. i use streaming services all the time but i feel like i'm way more likely to listen to a CD or watch a DVD than i am to actually download an mp3 or something in the year of our lord 2020

anyway i hope this stays true because i bought a 12 pro 256 today instead of a 512, i just couldn't figure why i'd need 512 gb when i'd made it so far with 256 and i'll be keeping my photos and such on icloud w/ 5g etc

the late great, Sunday, 6 December 2020 22:49 (one month ago) link

made it so far w/ 64 gb i mean

also my car doesn't have airplay, just a usb jack, so really looking forward to digging back into the dusty old CD collection again!

the late great, Sunday, 6 December 2020 22:51 (one month ago) link

oh wait, i just remembered the 12 still has a lightning port, ignore me

the late great, Sunday, 6 December 2020 22:52 (one month ago) link

I think the reasoning (or at least my reasoning) is that should you need to or want to you just can't upgrade the storage on an iPad. So better to have it and not need it than need it and not have it, right? That said, I honestly don't know their current capacity. I think my phone is 128gb, and I've never come close to filling it. But my MacBook was 256, and after riding the slimmest space margin for the longest time I finally put in a 512 GB drive, which has worked out well.

Josh in Chicago, Sunday, 6 December 2020 22:58 (one month ago) link

I would get the most you can afford in a Mac but 90% of people will be fine with whatever the smallest storage option is for an iPhone or iPad.

𝔠𝔞𝔢𝔨 (caek), Sunday, 6 December 2020 23:04 (one month ago) link

adults yes. kids will fill them up with games in about 2 days regardless of size.

Li'l Brexit (Tracer Hand), Sunday, 6 December 2020 23:07 (one month ago) link

Gene From kiss in Decline 2 said that what money gives you the opportunity to do is not think about money. Same goes here. What storage gives you is the freedom to not think about storage

calstars, Sunday, 6 December 2020 23:11 (one month ago) link

adults yes. kids will fill them up with games in about 2 days regardless of size.

The “offload unused apps” thing has addressed that chez us.

𝔠𝔞𝔢𝔨 (caek), Sunday, 6 December 2020 23:14 (one month ago) link

I pretty easily use about 128gb on my phone, between my mp3 library, games, and apps a lot's covered. Also agree to go with more than you need; in the worst case you don't use it and your phone is worth a little more when you trade it in or resell.

Nhex, Sunday, 6 December 2020 23:25 (one month ago) link

When I say 90% of people can use the minimum storage I’m allowing for the fact that most people don’t save music or movies on their iPhone/iPad. Minimum storage obviously doesn’t work if you have a biggish music collection and don’t use Spotify or Apple Music or whatever.

𝔠𝔞𝔢𝔨 (caek), Sunday, 6 December 2020 23:43 (one month ago) link

I will say I agree with caek. Probably this has been covered ITT already but... The apple tax for mobile storage is so outrageous it's practically extortion. Then again I have a really high-spec laptop and that's probably a big part of why I don't need more than the minimum storage on my cell.

davey, Sunday, 6 December 2020 23:46 (one month ago) link

I would get the most you can afford in a Mac but 90% of people will be fine with whatever the smallest storage option is for an iPhone or iPad.

I'm the other way around. I rarely have anything much on my internal hard drive as I know all my media files have to go on an external HD, whereas I filled up my iPhone's 128GB with apps and podcasts and videos with ease.

Alba, Monday, 7 December 2020 00:50 (one month ago) link

I accept that liking to have an offline version of Wikipedia on my phone makes me not a a typical user.

Alba, Monday, 7 December 2020 00:53 (one month ago) link

Max affordable for phone and Mac for me, iPad doesn't matter much.

onlyfans.com/hunterb (milo z), Monday, 7 December 2020 00:53 (one month ago) link

I accept that liking to have an offline version of Wikipedia on my phone makes me not a a typical user.


𝔠𝔞𝔢𝔨 (caek), Monday, 7 December 2020 01:28 (one month ago) link

I just want IPad for streaming, not downloading---so as prev mentioned, could just go w Fire etc., but Consumer Reports etc. reviews tend to favor iPad for video quality and some other reasons, also seems like it might be more Chrome friendly (I want easy access to gdrive as emergency backup to laptop, though prefer the latter's bigger screen for docs; it's gotten too old and crashy for most streaming sites, or I wouldn't bother with another device).

dow, Monday, 7 December 2020 01:52 (one month ago) link

But also I prefer to read about iPad functions rather than having to re-watch videos etc. I guess I could get a For Dummies-type book if recent enough.

dow, Monday, 7 December 2020 01:55 (one month ago) link

Just something that spells out reeely simpul

dow, Monday, 7 December 2020 01:56 (one month ago) link

I promise you don’t need a book to figure out an iPad.

But if you really want a book, the take control series is the closest thing to a manual for a lot of apple stuff these days. I haven’t seen the iOS boot but I’m sure it’s fine. https://www.takecontrolbooks.com/ios-14-ipados-14/

𝔠𝔞𝔢𝔨 (caek), Monday, 7 December 2020 02:43 (one month ago) link

Thanks! Yeah, books like that are just my compulsive crutch--bought two about Chromebook, then didn't buy Chromebook---this looks good, except Instead of recycling and updating loads of old content, we’re starting from scratch with a slimmer guide that focuses primarily on what’s new in iOS 14 and iPadOS 14. Build on everything you already know about using your iPhone or iPad and explore what Apple has changed and added this year. B-but I don't already know! Oh well, maybe I'll get a second-hand copy of last year's book, with all the recycled basics, and this new one for the new stuff.

dow, Monday, 7 December 2020 03:02 (one month ago) link

i bought a 64 gb ipad air 2 in 2015 and i love it so much, still use it every day.

i mostly use it just for reading. i have apple news+ and i use it to read the atlantic, the new yorker, the washington post, the la times, new york times, wall street journal, the guardian, forbes, scientific american, national geographic, wired, etc etc etc.

but i also use it for watching tv, watching movies, streaming music to bluetooth or airplay speakers, and then just lots of different apps for different things

it's just super nice to be able to leave my laptop in my office (or when i used to leave the house for work, in my backpack) and not lug it into bed or onto the couch when i want to use the internet but not actually do work

it's really done wonders for life/work balance

the late great, Monday, 7 December 2020 03:46 (one month ago) link

this iphone 12 pro is pretty cool but i don't know if it's $1000+ cool. it's definitely a lot cooler than the beat ass 6s it's replacing but i imagine so is an 11 pro which happens to cost less than ⅓ what this 12 pro costs

i mean 5g is fast and all but i'm starting to realize that i have wifi access pretty much everywhere i go and in places i don't (the park, the beach, the grocery store, etc) i'm not streaming movies or whatever

anybody here upgrade from the 11 pro? any thoughts?

oh also turns out the usb port on my 2011 honda civic doesn't recognize this phone so guess i really will be dipping back into the CD collection

the late great, Tuesday, 8 December 2020 05:20 (one month ago) link

> The front of each ‌iPhone‌ has been left untouched, but the backs feature an authentic fragment of Jobs' original famous turtleneck embedded in the Apple logo

koogs, Thursday, 10 December 2020 14:03 (one month ago) link

just want to say that i hate HATE Face ID. its up there with removing the headphone jack for worst apple things of recent years.

Spottie, Wednesday, 16 December 2020 20:41 (one month ago) link

yeah i can't imagine ever turning it on for any reason

adam, Wednesday, 16 December 2020 20:42 (one month ago) link

I thought is was great, and then we all had to wear masks.

American Fear of Scampos (Ed), Wednesday, 16 December 2020 20:42 (one month ago) link

someone i follow on twitter recently starting posting pictures of masks of her own face, and i didn't understand why at first:

Don’t leave the house without your Second Face.👃👄 https://t.co/kMhTNT6xIN pic.twitter.com/MxBbvnzatC

— Danielle Baskin (@djbaskin) December 3, 2020

Karl Malone, Wednesday, 16 December 2020 21:43 (one month ago) link

Wow I hate that.

"Bi" Dong A Ban He Try (the table is the table), Wednesday, 16 December 2020 23:18 (one month ago) link

lol, i kind of do too, reminds me of possessor

at least part of the purpose of wearing a mask is letting people know you're wearing a mask!

the serious avant-garde universalist right now (forksclovetofu), Thursday, 17 December 2020 00:37 (one month ago) link

two weeks pass...

My daughter's iPhone 7 has gone kaputt (stuck on Apple logo). I've exhausted all options so I think I'm going to have to restore it but I just wanted to check if there was anything I can possibly do? She's devastated about losing her photos (she doesn't have them backed up).

Vanishing Point (Chinaski), Friday, 1 January 2021 12:06 (two weeks ago) link

Plug it into the wall and then https://support.apple.com/guide/iphone/force-restart-iphone-iph8903c3ee6/ios

calstars, Friday, 1 January 2021 12:48 (two weeks ago) link

Thanks calstars. I've been round and round that loop. I think it's a restore.

God, it's been a while but iTunes is a bag of shit.

Vanishing Point (Chinaski), Friday, 1 January 2021 13:19 (two weeks ago) link

If it's that badly damaged it could be a hardware thing. Could be worth taking it to Apple to see if they can do anything at all (beyond upsell you a new phone) before restoring it, which guarantees nobody else can get photos off it. Depends if she can wait that long, of course

stet, Friday, 1 January 2021 13:21 (two weeks ago) link

narrator: they tried to upsell user chinaski a new phone

||||||||, Friday, 1 January 2021 13:29 (two weeks ago) link

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