I HATE APPLE

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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

― jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (thirteen years ago) Permalink

http://a.relaunch.focus.de/img/gen/F/V/HBFVO8VgWyC_Pxgen_rc_Ax216,180x216+18+0.jpg

WHAT DID HE EVER DO TO YOU??????????

― IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (thirteen years ago) Permalink

ha ha ha!

― The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (thirteen years ago) Permalink

http://www.theapplecollection.com/Collection/objects/images/sadmac240.jpg

― The Argunaut (sexyDancer), Friday, 4 March 2005 22:07 (thirteen years ago) Permalink

Gwyn named her kid Apple?

― Aaron A., Friday, 4 March 2005 22:07 (thirteen years ago) Permalink

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

― Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (thirteen years ago) Permalink

TRY CALLING MICROSOFFT FOR SUPPORT THX

― cutty (mcutt), Friday, 4 March 2005 22:11 (thirteen years ago) Permalink

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

― hstencil (hstencil), Friday, 4 March 2005 22:11 (thirteen years ago) Permalink

Gwyn named her kid Apple?

All too true.

― Ned Raggett (Ned), Friday, 4 March 2005 22:11 (thirteen years ago) Permalink

calling ILX for tech support works like a charm. :)

― The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (thirteen years ago) Permalink

http://www.harpers.org/art/cartoons/mrfish/JesusPiggy_350x424.jpg

― cutty (mcutt), Friday, 4 March 2005 22:13 (thirteen years ago) Permalink

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

― Ed (dali), Friday, 4 March 2005 22:15 (thirteen years ago) Permalink

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

― jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (thirteen years ago) Permalink

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

― The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (thirteen years ago) Permalink

Maybe he doesn't have $60 to spare?

― Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (thirteen years ago) Permalink

good, smart jody

― adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (thirteen years ago) Permalink

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

― Momus (Momus), Friday, 4 March 2005 22:41 (thirteen years ago) Permalink

i also immediately thought of gwentyh paltrow's child. how sad.

― Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (thirteen years ago) Permalink

It's like they say, Love the product, hate the service.

― ffirehorse (firehorse), Friday, 4 March 2005 22:42 (thirteen years ago) Permalink

how much for ibook battery, 3-4 years old?

― adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (thirteen years ago) Permalink

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

― Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (thirteen years ago) Permalink

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

― Ed (dali), Friday, 4 March 2005 22:43 (thirteen years ago) Permalink

there's always the radio
*makes 'what me worry' gesture*

― The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (thirteen years ago) Permalink

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

― jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (thirteen years ago) Permalink

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

― Casuistry (Chris P), Saturday, 5 March 2005 00:00 (thirteen years ago) Permalink

his problem with the serial number is that he probably never registered the durned thing.

― cutty (mcutt), Saturday, 5 March 2005 00:06 (thirteen years ago) Permalink

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

― jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (thirteen years ago) Permalink

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

― hstencil (hstencil), Saturday, 5 March 2005 00:20 (thirteen years ago) Permalink

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

― biznotic, Saturday, 5 March 2005 02:10 (thirteen years ago) Permalink

ed OTM, about john lewis's one year warranty extension.

― RJG (RJG), Saturday, 5 March 2005 02:36 (thirteen years ago) Permalink

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

― Ed (dali), Saturday, 5 March 2005 06:51 (thirteen years ago) Permalink

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

― TOMBOT, Saturday, 5 March 2005 20:08 (thirteen years ago) Permalink

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

― amandasc, Saturday, 5 March 2005 20:38 (thirteen years ago) Permalink

Most American PC manufacturers include 1 year of tech support.

― Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (thirteen years ago) Permalink

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

― Ed (dali), Saturday, 5 March 2005 22:21 (thirteen years ago) Permalink

I've been using APPLE computers since 1985 and have never had a problem.

― Orbit (Orbit), Sunday, 6 March 2005 21:02 (thirteen years ago) Permalink

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

― don weiner, Sunday, 6 March 2005 23:22 (thirteen years ago) Permalink

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

― TOMBOT, Monday, 14 March 2005 17:18 (thirteen years ago) Permalink

Oh weird that post got completely chopped in half.

...OS

― TOMBOT, Monday, 14 March 2005 17:21 (thirteen years ago) Permalink

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

― TOMBOT, Monday, 14 March 2005 17:25 (thirteen years ago) Permalink

HALCYON DAYS
http://oit.uta.edu/desktop/energystar/mac_files/OS_7_Control_Panels.JPG

― TOMBOT, Monday, 14 March 2005 17:49 (thirteen years ago) Permalink

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

― Allyzay, Monday, 14 March 2005 17:59 (thirteen years ago) Permalink

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

― Allyzay, Monday, 14 March 2005 18:02 (thirteen years ago) Permalink

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

― Allyzay, Monday, 14 March 2005 18:10 (thirteen years ago) Permalink

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

― Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (thirteen years ago) Permalink

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

― milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (thirteen years ago) Permalink

we just set up a netgear router modem! YfriggingAfriggingY!

― nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (thirteen years ago) Permalink

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

― TOMBOT, Monday, 14 March 2005 18:47 (thirteen years ago) Permalink

The graphics. If you have to ask, you're obv. a Windows person.

― sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (thirteen years ago) Permalink

graphics?

― RJG (RJG), Monday, 14 March 2005 18:50 (thirteen years ago) Permalink

Skipping 8099 messages at this point... Click here if you want to load them all.

it breaks the USER EXPERIENCE of using a keyboard, for which keypress = type, key hold = tttttttttttttttttt, uh except for the modifier keys and

it seems punctuation still repeats, tho (((((((((((((((((((((((((((((((((((

look i just wanna be able to type a lotta letters in a row really fast a lot of the time okkkkkkk

― j., Thursday, 27 September 2018 23:36 (three weeks ago) Permalink

ök

― the late great, Friday, 28 September 2018 00:47 (three weeks ago) Permalink

I never knew I needed dark mode until I was working in the studio.

Useful article on how to toggle it via keyboard: https://appleinsider.com/articles/18/06/14/how-to-toggle-dark-mode-with-a-keyboard-shortcut-or-the-touch-bar

― Elvis Telecom, Friday, 28 September 2018 00:52 (three weeks ago) Permalink

Love dark mode and it should only get better.

― Machine Gunk Jelly (Spottie), Friday, 28 September 2018 01:24 (three weeks ago) Permalink

xxp well I suppose the real answer is convergence of the macOS and iOS UIs.

― an incoherent crustacean (MatthewK), Friday, 28 September 2018 02:07 (three weeks ago) Permalink

i am not like ú

i have REAL KEYS

i am in touch with my physicality

i am an embodied computer user with a connection to the wørld

― j., Friday, 28 September 2018 02:23 (three weeks ago) Permalink

elvis, it seems that solution doesn't quite work as-is on the full mojave release (i notice the names of the categories in automator hadn't caught up to 'quick actions' yet). the automator script needs to be added to accessibility to access 'system events'. but apparently giving it a global key shortcut is not enough to make the script executions truly global? because it behaves differently from within an accessibility-authorized app (i added the finder) and a non-authorized one (say, safari), from which it's forced to beg for separate access to 'system events'.

hm.

― j., Friday, 28 September 2018 05:44 (three weeks ago) Permalink

aha https://latenightsw.com/mojave-brings-in-big-security-changes/

― j., Friday, 28 September 2018 05:57 (three weeks ago) Permalink

still haven't upgrade because i fear APFS. is it all settled and good now?

― 龜, Friday, 28 September 2018 11:52 (three weeks ago) Permalink

If you have High Sierra and an SSD, you're already on it. Zero issues for me. However the almighty Disk Warrior doesn't speak APFS yet.

― an incoherent crustacean (MatthewK), Friday, 28 September 2018 12:34 (three weeks ago) Permalink

i never upgraded from sierra

― 龜, Friday, 28 September 2018 15:00 (three weeks ago) Permalink

i did sierra -> mojave last night. omnifocus required it and i haven't heard much for a while. i do wish they tested their software though.

― 𝔠𝔞𝔢𝔨 (caek), Friday, 28 September 2018 17:32 (three weeks ago) Permalink

i downloaded 2 days ago and it froze at 80% progress for 12 hours. Spend 5 hours at the apple store yesterday and had to wipe my drive and start clean... other than that it's nice enough so far.

― Machine Gunk Jelly (Spottie), Friday, 28 September 2018 17:36 (three weeks ago) Permalink

plz let us know how the sierra -> mojave ends up working out for you. I'm still on sierra and had pretty much intended to stay until my hardware dies

― Dan I., Friday, 28 September 2018 17:53 (three weeks ago) Permalink

No problem w mojave yet on my 2015 mbp

― droit au butt (Euler), Friday, 28 September 2018 18:09 (three weeks ago) Permalink

sierra->mojave is fine for me so far fwiw. i've been doing some pretty wacky unixy stuff so far this morning without problems, which has been a problem on previous upgrades.

the upgrade was smoothish. about half way through i got a message saying my disk could not be repaired and that the install would roll back to sierra. which seemed ominous. but it rebooted and then the installation continued fine. so i guess the error was a false alarm?

― 𝔠𝔞𝔢𝔨 (caek), Friday, 28 September 2018 18:13 (three weeks ago) Permalink

i was only running high sierra for a month or so when i upgraded and everything is basically fine so the most noticeable change is that they seem to have knocked all the UI polish off their mature release and things are a little more hinky, which is not ideal

but maybe it will improve with minor updates so i can bask in it

― j., Friday, 28 September 2018 18:34 (three weeks ago) Permalink

I like dark mode idk

― droit au butt (Euler), Friday, 28 September 2018 19:13 (three weeks ago) Permalink

I want dark mode for preview tho

― droit au butt (Euler), Friday, 28 September 2018 19:14 (three weeks ago) Permalink

Dark mode makes sense for writing code, when you need the ability to distinguish text in lots of different colors. In every other context it's masturbatory, imo

― Dan I., Friday, 28 September 2018 20:04 (three weeks ago) Permalink

you got a problem w/ masturbation???

― j., Friday, 28 September 2018 20:06 (three weeks ago) Permalink

lol last year or so I decided I had had it with black terminal backgrounds and colorful syntax highlighting. Now I have a light background and a shades-of-grey color scheme.

― I have measured out my life in coffee shop loyalty cards (silby), Friday, 28 September 2018 20:06 (three weeks ago) Permalink

yeah it’s nice for writing in latex and I like to work in the dark so it’s nice on my eyes

― droit au butt (Euler), Friday, 28 September 2018 20:06 (three weeks ago) Permalink

i'm running mojave on a 2014 macbook pro retina and it's fine. useless update IMO, but fine.

― akm, Friday, 28 September 2018 20:52 (three weeks ago) Permalink

I like bright white. Always and 4ever.

― Jeff, Saturday, 29 September 2018 00:16 (three weeks ago) Permalink

i don't (and can't) have mojave but i love dark schemes, so much easier for my eyeballs

― gbx, Saturday, 29 September 2018 16:19 (three weeks ago) Permalink

I switched to dark mode on twitter and zing about two years ago and can’t imagine going back so yeah sucks my MacBook is too old for dark mode os-wide

― Clay, Saturday, 29 September 2018 20:20 (three weeks ago) Permalink

I bought a new phone - it's running 12.0. My old phone is running 12.0.1. What a complete clusterfuck of a switch over. Everything seems great until it isn't.

― Elvis Telecom, Thursday, 11 October 2018 01:56 (one week ago) Permalink

what went wrong? i'm due to do this in a few days

― Nhex, Thursday, 11 October 2018 02:43 (one week ago) Permalink

Elvis All you have to do is choose to restore an iCloud backup and iOS will download the update and then restore the backup

― calstars, Thursday, 11 October 2018 02:57 (one week ago) Permalink

Or set it up as a new phone, update, then restore

― calstars, Thursday, 11 October 2018 02:58 (one week ago) Permalink

Set up as new, nuke it, and restore is what I had to do. The installer still doesn't back out of this gracefully if your previous OS was newer.

― Elvis Telecom, Thursday, 11 October 2018 06:05 (one week ago) Permalink

Still not getting Shortcuts. I’m trying to set up something like « shuffle from downloaded songs on iPhone » but can’t figure it out

― licorice oratorio (baaderonixx), Thursday, 11 October 2018 06:27 (one week ago) Permalink

There doesn’t seem to be an exact filter for that. But
“Find Music Where”
“Is not cloud item”

|
V

“Play Music”
“Shuffle songs”

Seems to be doing the right thing.

― stet, Thursday, 11 October 2018 06:51 (one week ago) Permalink

thanks, that seems to work!

― licorice oratorio (baaderonixx), Thursday, 11 October 2018 08:05 (one week ago) Permalink

anybody having problems with itunes screen redraws after a mojave upgrade? if i delete several highlighted items in a playlist the new display of the playlist doesn't update all at once, only line-by-line as i scroll past now-deleted items.

― j., Friday, 12 October 2018 18:25 (one week ago) Permalink

YES. Had that happen to me last night.

― dan selzer, Friday, 12 October 2018 19:24 (one week ago) Permalink

like you delete an item and nothing changes then you click down and it's there twice until you click past it

― dan selzer, Friday, 12 October 2018 19:25 (one week ago) Permalink

I'm having that issue too. Already filed a bug report on it.

― Elvis Telecom, Friday, 12 October 2018 20:05 (one week ago) Permalink

Anyway, new phone issues sorted out. The Xs is damn impressive - loving the new camera.

― Elvis Telecom, Friday, 12 October 2018 20:09 (one week ago) Permalink

xp i could't find anyone complaining about it on the internet (elusive search terms) and then the bug report form was such a pain i just thought i might wait it out until they fix

― j., Friday, 12 October 2018 20:30 (one week ago) Permalink

apple music deleted all my downloaded music (70+ gb) off my phone without telling me. three years on and it's still a hulking piece of shit.

― calamity gammon (Autumn Almanac), Sunday, 14 October 2018 01:56 (one week ago) Permalink

Had a similar experience awhile ago and decided to keep my iTunes lib for my genre of choice separate from my Spotify streaming for new crap and old bs that I don’t need to buy.

― calstars, Sunday, 14 October 2018 02:46 (one week ago) Permalink

AA go to the TMBG poll thread and focus your thoughts about music there

― My Gig: The Thin Beast (sic), Sunday, 14 October 2018 03:23 (one week ago) Permalink

on it

looks like i disconnected icloud when i was trying to fix my light globes, because the two are clearly and obviously related

― calamity gammon (Autumn Almanac), Sunday, 14 October 2018 05:57 (one week ago) Permalink

Found this cool trick for iPhones. You can set up an accessibility shortcut so that you turn the feature on and off. So for example - if you like to use the phone in greyscale most of the time (that’s me except when I’m working with photos) or you like to invert the colors - you can just toggle back and forth between that feature and the “regular” display by triple tapping the home button.

― calstars, Monday, 15 October 2018 19:54 (one week ago) Permalink

my dad is adamant that when he finished installing the new macbook os update apple prompted him to install mackeeper. i told him it almost certainly did not bc apple does not bundle third party pseudo-scammy programs with its os. am i wrong? is this something they're doing now?

― Mordy, Tuesday, 16 October 2018 18:52 (six days ago) Permalink

no way

― Machine Gunk Jelly (Spottie), Tuesday, 16 October 2018 18:54 (six days ago) Permalink

Yeah, sounds like either he mistook some scammy pop-up ad for an Apple dialog box or his system is infected with malware

― Alba, Tuesday, 16 October 2018 18:59 (six days ago) Permalink

just after i got my new mba i found that i was seemingly beset by warnings and popups and offers including ones that seemed to make mackeeper worth considering, and mackeeper itself

i think that died off once i got everything set up properly, maybe it takes the system protection thingy a little while to get up to speed with the to-the-moment state of scammy internet sites

― j., Tuesday, 16 October 2018 19:00 (six days ago) Permalink

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