I HATE APPLE

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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (fourteen years ago) link

http://a.relaunch.focus.de/img/gen/F/V/HBFVO8VgWyC_Pxgen_rc_Ax216,180x216+18+0.jpg

WHAT DID HE EVER DO TO YOU??????????

IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (fourteen years ago) link

ha ha ha!

The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (fourteen years ago) link

Gwyn named her kid Apple?

Aaron A., Friday, 4 March 2005 22:07 (fourteen years ago) link

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (fourteen years ago) link

TRY CALLING MICROSOFFT FOR SUPPORT THX

cutty (mcutt), Friday, 4 March 2005 22:11 (fourteen years ago) link

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

hstencil (hstencil), Friday, 4 March 2005 22:11 (fourteen years ago) link

Gwyn named her kid Apple?

All too true.

Ned Raggett (Ned), Friday, 4 March 2005 22:11 (fourteen years ago) link

calling ILX for tech support works like a charm. :)

The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (fourteen years ago) link

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

Ed (dali), Friday, 4 March 2005 22:15 (fourteen years ago) link

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (fourteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (fourteen years ago) link

Maybe he doesn't have $60 to spare?

Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (fourteen years ago) link

good, smart jody

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (fourteen years ago) link

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

Momus (Momus), Friday, 4 March 2005 22:41 (fourteen years ago) link

i also immediately thought of gwentyh paltrow's child. how sad.

Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (fourteen years ago) link

It's like they say, Love the product, hate the service.

ffirehorse (firehorse), Friday, 4 March 2005 22:42 (fourteen years ago) link

how much for ibook battery, 3-4 years old?

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (fourteen years ago) link

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (fourteen years ago) link

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

Ed (dali), Friday, 4 March 2005 22:43 (fourteen years ago) link

there's always the radio
*makes 'what me worry' gesture*

The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (fourteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (fourteen years ago) link

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

Casuistry (Chris P), Saturday, 5 March 2005 00:00 (fourteen years ago) link

his problem with the serial number is that he probably never registered the durned thing.

cutty (mcutt), Saturday, 5 March 2005 00:06 (fourteen years ago) link

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (fourteen years ago) link

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

hstencil (hstencil), Saturday, 5 March 2005 00:20 (fourteen years ago) link

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

biznotic, Saturday, 5 March 2005 02:10 (fourteen years ago) link

ed OTM, about john lewis's one year warranty extension.

RJG (RJG), Saturday, 5 March 2005 02:36 (fourteen years ago) link

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

Ed (dali), Saturday, 5 March 2005 06:51 (fourteen years ago) link

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

TOMBOT, Saturday, 5 March 2005 20:08 (fourteen years ago) link

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

amandasc, Saturday, 5 March 2005 20:38 (fourteen years ago) link

Most American PC manufacturers include 1 year of tech support.

Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (fourteen years ago) link

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

Ed (dali), Saturday, 5 March 2005 22:21 (fourteen years ago) link

I've been using APPLE computers since 1985 and have never had a problem.

Orbit (Orbit), Sunday, 6 March 2005 21:02 (fourteen years ago) link

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

don weiner, Sunday, 6 March 2005 23:22 (fourteen years ago) link

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

TOMBOT, Monday, 14 March 2005 17:18 (fourteen years ago) link

Oh weird that post got completely chopped in half.

...OS

TOMBOT, Monday, 14 March 2005 17:21 (fourteen years ago) link

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

TOMBOT, Monday, 14 March 2005 17:25 (fourteen years ago) link

HALCYON DAYS
http://oit.uta.edu/desktop/energystar/mac_files/OS_7_Control_Panels.JPG

TOMBOT, Monday, 14 March 2005 17:49 (fourteen years ago) link

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

Allyzay, Monday, 14 March 2005 17:59 (fourteen years ago) link

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

Allyzay, Monday, 14 March 2005 18:02 (fourteen years ago) link

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

Allyzay, Monday, 14 March 2005 18:10 (fourteen years ago) link

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (fourteen years ago) link

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (fourteen years ago) link

we just set up a netgear router modem! YfriggingAfriggingY!

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (fourteen years ago) link

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

TOMBOT, Monday, 14 March 2005 18:47 (fourteen years ago) link

The graphics. If you have to ask, you're obv. a Windows person.

sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (fourteen years ago) link

graphics?

RJG (RJG), Monday, 14 March 2005 18:50 (fourteen years ago) link

i don't really have a stance on this issue, but what are you guys pining for, the clackety-clack of PS/2-era keyboards?

Nhex, Tuesday, 11 February 2020 19:30 (one week ago) link

I am pining for the X60-era thinkpad keyboard, that was a gem.

stet, Tuesday, 11 February 2020 19:32 (one week ago) link

i guess i type hard because i have a recent gen macbook pro and my wife says it sounds like a telegraph office

Li'l Brexit (Tracer Hand), Tuesday, 11 February 2020 19:33 (one week ago) link

aside from the whole "they don't work" thing, the usual complaint is that travel is so low/bounce so small that they are painful to use (and very loud!)

𝔠𝔞𝔢𝔨 (caek), Tuesday, 11 February 2020 19:34 (one week ago) link

I'm pining for a keyboard where the f and j keys haven't broken off completely

joygoat, Tuesday, 11 February 2020 19:49 (one week ago) link

Nhex - I think the issue is that a certain amount of travel or tactile feedback is necessary to both trigger the "I've pressed the key" muscle memory along with stopping the motion without it feeling like your fingers slamming into something

I'm a light touch on keyboards and actually have the opposite issue where I'll just barely tap

mh, Tuesday, 11 February 2020 20:03 (one week ago) link

A couple of years ago I bought a Unicomp replica of the IBM Model M keyboard, which is easily heavy enough to serve as a murder weapon, and I love the huge noisy full-travel keys. It works beautifully with my new iMac.

Brad C., Tuesday, 11 February 2020 21:42 (one week ago) link

I do get a cool nostalgia trip with a big old ibm keyboard or replica that reminds me of the green screened card catalog computers the library had when I was a kid

mh, Wednesday, 12 February 2020 04:11 (six days ago) link

Because time machine is not an off-site backup. Don’t know how much I’d trust anybody who just says use Time Machine! I use Time Machine and backblaze and have lots of stuff in Dropbox and google docs. Used to also use super super to clone my system drive for an even easier way to back up and restore system drive without having to deal with time machine.

― dan selzer, Sunday, 2 February 2020 00:33 (one week ago) bookmarkflaglink

the thing is happening again which caused me to take the laptop to be looked at (i.e. to the guy who said "just use time machine") -- viz the laptop tending to hang and the spinny disc, bcz backblaze seems to use a lot of memory? is there something else i can be doing to sidestep this? it's not the worst thing in the world but it's mildly annoying when i have 12-odd GB available and still getting intermittent memory-pressure red in the activity monitor?

mark s, Thursday, 13 February 2020 22:58 (five days ago) link

in the incremental os updates lately some beachball spinning began to occur where it formerly had not, may not be in your control

j., Thursday, 13 February 2020 23:08 (five days ago) link

maybe -- it just really reminds me of how it was behaving two years ago and i wondered if there's a thing i can do

mark s, Thursday, 13 February 2020 23:46 (five days ago) link

are you sure it's backblaze that's lagging? i can tell that safari in particular has gotten worse, whether it's because of its own code or an os subsystem it depends on, so that it's obviously a side effect of upgrades.

j., Thursday, 13 February 2020 23:48 (five days ago) link

mark how big is your HD? 12GB isn’t much free space on a, say, 500GB drive. rule of thumb is 10% free at a minimum iirc

Li'l Brexit (Tracer Hand), Thursday, 13 February 2020 23:53 (five days ago) link

tracer it's 120GB

xp to j.
well i don't use safari so it's not safari -- what i generally use in a working day are:
chrome: could be chrome! massive memory suck i believe!
scrivener: unsure, it now has a fvckton of docs in it tho most of them aren't in daily use
mail: lol i have unfiled emails going back 12 yrs in my inbox alone

plus spotify for when the wifi signal to my headphones isn't buggy which is not never :(

i wasn't getting problems before i turned backblaze back on but this exactly coincided with upgrading to catalina 10.15.2 so

mark s, Friday, 14 February 2020 00:00 (four days ago) link

if you know how to use activity monitor then watching cpu percentages when there is an obvious lag is a good index to what the actual cause might be. sometimes it's a surprise, though what you're doing when the beachball appears is a pretty good bet.

j., Friday, 14 February 2020 00:03 (four days ago) link

i use scrivener, probably not with the nightmare kind of projects you probably have stuffed into yours, and i have found it to be extremely well-behaved.

j., Friday, 14 February 2020 00:04 (four days ago) link

I would free up like 10GB more HD space and restart.

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 00:04 (four days ago) link

^ mr tech support here

j., Friday, 14 February 2020 00:05 (four days ago) link

a fair bet for the cpu to jump into the yellow if not the red (and the lag to be in effect) is when backblaze is backing up! it doesn't register on the monitor tho

mark s, Friday, 14 February 2020 00:09 (four days ago) link

lol the guy that dan deplores is the guy tracer (ages ago) suggested i go to

mark s, Friday, 14 February 2020 00:10 (four days ago) link

What the guy on Hackney Road? No if so I agree, he’s a jackass

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 00:19 (four days ago) link

Backblaze may be needing some disk space to do its copying operations is my hunch mark. Try giving it more room to maneuver.

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 00:21 (four days ago) link

i need a new guy tracer (not for this problem)

maybe i shd delete some of my [checks notes] roughly two million old emails what do you think

mark s, Friday, 14 February 2020 00:24 (four days ago) link

some of them go back to 2002, it's a resource

mark s, Friday, 14 February 2020 00:25 (four days ago) link

i have some from doomie

mark s, Friday, 14 February 2020 00:26 (four days ago) link

That’s important historical material!

There are better ways, large files and caches lurking back there. CleanMyMac is great but expensive. You can try CCleaner for MacOS which has a free version. You can also try doing an advanced Spotlight search yourself and see what files you’ve got that are larger than, say, 200MB

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 00:40 (four days ago) link

when backblaze is backing up! it doesn't register on the monitor tho

make sure "All Processes" is chosen under the View menu so you see system stuff as well - should capture that.

an incoherent crustacean (MatthewK), Friday, 14 February 2020 01:33 (four days ago) link

mark s, I have the same laggy issues with my MBP and Backblaze. I've got a fairly new SSD with plenty of free disc space (around 500gb), so it's not that that's the issue. I think simply it's that BB is resource hungry when doing its thing comparing the back-up files to the latest version of files on the MBP, and that it maybe gets more so as the size of the back-up increases over time. I got so frustrated at the slowing down I just changed the backup schedule in preferences to 'only when i click <back up now>', and I'll turn it back on every week or so and leave it running overnight to do the back-up.

lefal junglist platton (wtev), Friday, 14 February 2020 10:09 (four days ago) link

that's weird tho - I have an old (2011) Mac mini and have been using Backblaze for years - and literally never noticed when it's doing its thing

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 10:12 (four days ago) link

my backblaze is also backing up a large external drive at the same time, would that add to the burden? i googled around a bit re this issue when i first posted here abt it and vaguely remember reading some procedure i cd do to possibly restructure* the process of "comparing the back-up files to the latest version of files" to make it less time-consuming -- when i have a moment i'll go look again and post it here so ppl can see if it's a good idea or a bad one

*in my mind i processed this as "re-arrange the boxes as they sit in the warehouse" just so you know what the non-computer hardware is we're dealing with here :) aka defragging i guess, since that's how i processed defragging back when it was a thing you had to do now and then (shd i still be doing it now and then?)

mark s, Friday, 14 February 2020 10:24 (four days ago) link

I have a new Apple Music problem: I can log into it on my iMac and iPad, but no longer on my iPhone - where I get an error message telling me that my apple id email address is not valid.

I could spend further hours fiddling round to see if I can solve it, or maybe just wait till the next IOS update.

Luna Schlosser, Friday, 14 February 2020 10:32 (four days ago) link

It's worth checking from time to time that Backblaze is functioning correctly in the background. Mine stopped backing up after the Catalina OS upgrade, but without any indication. To their credit BB did alert me, but some time had gone by which could have been critical.

Luna Schlosser, Friday, 14 February 2020 10:37 (four days ago) link

bit the bullet and bought a CleanMyMac license (partly out of spite since the hackney road guy said it was a useless waste of space lol and removed the free version for me last time i was there): now i have 16.6GB available which is better not worse i guess (a more detailed deletion will be v time-consuming and painful as it will have to be small stuff mainly but this is a start)

tracer i need a new guy

mark s, Friday, 14 February 2020 11:16 (four days ago) link

https://i.imgur.com/BwXBhAm.png https://i.imgur.com/FKf2UBY.png

lol ok this is my life now

mark s, Friday, 14 February 2020 11:25 (four days ago) link

*quits activity monitor*

mark s, Friday, 14 February 2020 11:26 (four days ago) link

OmniDiskSweeper is a good free tool for identifying which folders and files are filling up your Mac.

Alba, Friday, 14 February 2020 12:01 (four days ago) link

i restated to bed in the previous deletion-sweep and when it started up it also decided unasked to take 45 mins reinstalling catalina from scratch so i'm now at 20.8GB available

hullo spinny disc i haven't met you for 45 mins wheres it at

mark s, Friday, 14 February 2020 12:04 (four days ago) link

Awesome

CleanMyMac is a v good product imo

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 12:24 (four days ago) link

Definitely sus that your System Preferences were represented by the Chrome icon!!

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 12:25 (four days ago) link

Malwarebytes is free and totally worth running as well just in case a network of bots has decided to commandeer your computer for its own dark ends

Li'l Brexit (Tracer Hand), Friday, 14 February 2020 12:26 (four days ago) link

lol i get quite a lot of that kind of flirty icon cosplay, is it bad? my ilx bookmark used to read "murder" (currently it reads "second")

things do seem a bit calmer and less bloated since i just switched the backup schedule to once a day (=overnight)

mark s, Friday, 14 February 2020 12:29 (four days ago) link

I've always stayed away from CleanMyMac because of lots of talk about malware being included and it being nigh on impossible to ever uninstall again? Don't know if there's truth to that but it scared me off. Are those reports off?

Le Bateau Ivre, Friday, 14 February 2020 12:34 (four days ago) link

I don't use a lot of apps on my mac, as it's old and slows things down. One I do use, and might be of use for you Mark, is Memory Cleaer. It's free and fast. I set it to clean my memory every hour, and I have def noticed it improved performance.

Le Bateau Ivre, Friday, 14 February 2020 12:36 (four days ago) link

*Clearer, to be cleaer

Le Bateau Ivre, Friday, 14 February 2020 12:36 (four days ago) link

ppl who have encouraged me to use: cleanmymac: j darni3lle, t hand
ppl who have discouraged me: the annoying hackney road guy* (who didn't mention malware) and rumours LBI has heard

*tracer i need a new guy

mark s, Friday, 14 February 2020 12:50 (four days ago) link

stick w the first ppl obv (but give memory cleaner a try!)

Le Bateau Ivre, Friday, 14 February 2020 12:55 (four days ago) link

this first backblaze backup, the bulk of which is off a pretty old external 2TB disk, is taking a looooong time, several days now. only 13k files left but 544GB, maybe it prioritizes the smaller files? & this is over a wired super fast connection. but future backups will be much faster. & it's nice to not have to worry about old external drives dying anymore.

juntos pedemos (Euler), Friday, 14 February 2020 13:04 (four days ago) link

Enjoying the real keyboard talk---how are Magic Keyboards?

dow, Sunday, 16 February 2020 03:00 (two days ago) link

Identical to the MacBook keyboard before it all went wrong. Nicely engineered piece of gear.

an incoherent crustacean (MatthewK), Sunday, 16 February 2020 03:12 (two days ago) link

I use one everyday and it makes up for my irritations with the MBP keyboard. I’ve no particular issue with the action but is is ridiculously easy to double strike a key on the internal keyboard. Never happens with he the magic keyboard.

MBP is still miles better than the worst keyboard of all time, the original surface type cover which has no space between the keys so it’s almost impossible to type without looking at it.

American Fear of Pranksterism (Ed), Sunday, 16 February 2020 07:05 (two days ago) link


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