I HATE APPLE

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First off, let me say that I've been a Mac user for years. But lately I've been incredibly disappointed with their service.

I won't bore you with a number of issues with tech support from both Apple Stores and the telephone support during a recent Xserv purchase for my company.

Now I have an iPod issue. I've had the iPod for eight months & the LCD screen suddenly stopped working. I brought it into my local Mac reseller & they thought they could put a new LCD screen in. Turns out they didn't have a 4th generation screen. So they charged me $25 to waste my time.

So they tell me to go online & register to send it in to Mac for repair. The online site leads me through about 15 pages before it tells me "can't verify serial number". I try again. No luck.

The site gives me a number to call for tech support. I ended up speaking to a woman who could speak very little english, but I beared with it. She told me my warranty was expired, that it was a six-month warranty (which is bullshit) and tried to sell me a two-year Apple Care plan. I said no, the warranty is one year and I didn't want Apple Care.

So then she tells me, yes, it's a one-year plan for online support, not for phone support. I didn't see anything about that in the warranty, and I told her the only reason I was calling was because the website didn't work. So she told me she could have it sent in for repair, but it would cost $30 for shipping & handling. I said that was fine. She again went into sales pitch about Apple Care which I said I had no interest in.

She then put me on hold for 10 more minutes (after originally being on hold twice that long) to "check" something. She then started to process the claim & told me a box would be sent to my house in 48 hours & I gave her my address. She then said she was having an issue with the serial number in the computer & that she would have to get back to me and hung up. She never took my phone number.

I then called back to try to speak with someone slightly more competent, waited another 15 minutes & some jackass picks up the phone doing the "pinched-nose-nasal-voice" thing---"Hello, this is Robert, can I start with your first name". I answered him and even spelled it out. His answer--"Hello, this is Robert, can I start with your first name". I repeated it, thinking he might not have heard me. Again he says -"Hello, this is Robert, can I start with your first name". So this time I just hung up on the fucking smart-ass.

So now the wait to see if I ever get the package. Sorry for the rant, but I don't know what the hell is going on with that company & I'm about ready to make "switch" back to PC.

jay blanchard (jay blanchard), Friday, 4 March 2005 22:01 (fourteen years ago) link

http://a.relaunch.focus.de/img/gen/F/V/HBFVO8VgWyC_Pxgen_rc_Ax216,180x216+18+0.jpg

WHAT DID HE EVER DO TO YOU??????????

IRATE MAMA (Dan Perry), Friday, 4 March 2005 22:05 (fourteen years ago) link

ha ha ha!

The Argunaut (sexyDancer), Friday, 4 March 2005 22:06 (fourteen years ago) link

Gwyn named her kid Apple?

Aaron A., Friday, 4 March 2005 22:07 (fourteen years ago) link

I had just as bad customer service when I called about an issue with my ipod. Plus, as Tom had ranted about on another thread, i found their OS has been going downhill over the last few years. I've been using Mac for about 7 years now and am starting to get really sick of their bullshit. To this day thinking about the awful customer "support" i endured last year makes me so angry i want to sucker punch the next apple employee I see.

Thermo Thinwall (Thermo Thinwall), Friday, 4 March 2005 22:09 (fourteen years ago) link

TRY CALLING MICROSOFFT FOR SUPPORT THX

cutty (mcutt), Friday, 4 March 2005 22:11 (fourteen years ago) link

pc companies aren't better tho. getting my hp fixed last fall was a nightmore.

hstencil (hstencil), Friday, 4 March 2005 22:11 (fourteen years ago) link

Gwyn named her kid Apple?

All too true.

Ned Raggett (Ned), Friday, 4 March 2005 22:11 (fourteen years ago) link

calling ILX for tech support works like a charm. :)

The Argunaut (sexyDancer), Friday, 4 March 2005 22:12 (fourteen years ago) link

The OS keeps getting better and better and they fixed our iBook well out of warranty for free, although my brother had some issues getting an LCD panel replaced. I've heard some tales of woe on the support front though. The OS is the best desktop OS by far, though.

Ed (dali), Friday, 4 March 2005 22:15 (fourteen years ago) link

haha i've decided that my next computer (which i have to buy this year) will be a mac because the few times i've dealt with apple tech support they've been nothing but helpful and responsive, which is way more than i can say for the no-name-pc-manufacturer jerkwads i'm dealing with right now.

jbr (Jody Beth Rosen), Friday, 4 March 2005 22:31 (fourteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

The Argunaut (sexyDancer), Friday, 4 March 2005 22:35 (fourteen years ago) link

Maybe he doesn't have $60 to spare?

Fish fingers all in a line (kenan), Friday, 4 March 2005 22:40 (fourteen years ago) link

good, smart jody

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:41 (fourteen years ago) link

I sometimes wonder how Apple make any profit at all. For every computer they sell you, they seem to end up paying for two. The iBook Ed mentions used to be mine, and I was ready to throw it out because half of it wasn't working. It was also outside its guarantee period. But Ed and Suzy managed to get Apple to replace CD drive, keyboard, screen...

Apple replaced my new iBook's motherboard while I was in Japan. That's hundreds of dollars worth, at no charge to me. Of course, it shouldn't have failed within six months in the first place...

Momus (Momus), Friday, 4 March 2005 22:41 (fourteen years ago) link

i also immediately thought of gwentyh paltrow's child. how sad.

Miss Misery (thatgirl), Friday, 4 March 2005 22:42 (fourteen years ago) link

It's like they say, Love the product, hate the service.

ffirehorse (firehorse), Friday, 4 March 2005 22:42 (fourteen years ago) link

how much for ibook battery, 3-4 years old?

adam.r.l. (nordicskilla), Friday, 4 March 2005 22:42 (fourteen years ago) link

I sometimes wonder how Apple make any profit at all.

That's why they charge you double upfront!

Spencer Chow (spencermfi), Friday, 4 March 2005 22:43 (fourteen years ago) link

Best decision I made computer wise was to buy my powerbook at John Lewis .: free two year extended warranty. Extended warranties/apple care are well worth it where laptops are concerned.

Ed (dali), Friday, 4 March 2005 22:43 (fourteen years ago) link

there's always the radio
*makes 'what me worry' gesture*

The Argunaut (sexyDancer), Friday, 4 March 2005 22:44 (fourteen years ago) link

xypost: why don't you have any interest in Apple Care? it seems to be what you need.

Because I don't believe in a company making you pay for a warantee that should be offered for free upfront. I was under the impression that a one-year warantee meant that if something goes wrong in the first year, they actually fix the thing, not put you on the phone with several douchebags who are trying to sell you additional warantees.

Shit, when the first warantee doesn't seem to work, why would I want to buy another one?

jay blanchard (jay blanchard), Friday, 4 March 2005 23:53 (fourteen years ago) link

I had problems with the Apple Store when I tried to order my iPod from them, but when I cancelled the order, they were very good about it. My iBook had one of the faulty logic boards, and they replaced it several times for free, in addition to doing some repairs which were apparently not supposed to be free. So I'm content with them.

But it does sound like you have a problem with your serial number, Jay.

Casuistry (Chris P), Saturday, 5 March 2005 00:00 (fourteen years ago) link

his problem with the serial number is that he probably never registered the durned thing.

cutty (mcutt), Saturday, 5 March 2005 00:06 (fourteen years ago) link

i also had a problem with entering my ipod's serial number on the website. but what happened to me was that i bought a "pre-owned" ipod from the apple store and when the original owner returned it the store, that serial number apparently got, um, voided or something. no matter; i went back to the apple store and the genius bar genius was happy to solve my problem.

jbr (Jody Beth Rosen), Saturday, 5 March 2005 00:16 (fourteen years ago) link

there's nothing more retarded i can think of, business-wise, than how the genius bar was closed for like 2 weeks before christmas this past year. good job, jobs! way to alienate your clientele!

tho when i was waiting there, i did see todd oldham.

hstencil (hstencil), Saturday, 5 March 2005 00:20 (fourteen years ago) link

yeah, the genius bar in Seattle closed during Christmas shopping mayhem. Major bummer. I have had nothing but good luck to this point with Apple. They've sent me 3 replacement remotes for my iPod, all at no cost to me, without me proving my others were damaged. Simple online form. Apple Care is essential for any Apple purchase. They recently replaced my iPod with a new one in about 20 minutes time at the Genius bar. Neither the remotes or iPod should have busted in the first place, but they did replace them with ease and very little questioning.

biznotic, Saturday, 5 March 2005 02:10 (fourteen years ago) link

ed OTM, about john lewis's one year warranty extension.

RJG (RJG), Saturday, 5 March 2005 02:36 (fourteen years ago) link

All apple products have a one year warranty and 90 day tech support, pretty standard in the computer industry. You want more, pay for more.

Ed (dali), Saturday, 5 March 2005 06:51 (fourteen years ago) link

I have gotten to the point where I just equate Apple with Audi and Volkswagen, great product, love it when it works, when it breaks, fuck yourself.

TOMBOT, Saturday, 5 March 2005 20:08 (fourteen years ago) link

Try getting your $300 back after paying for a repair they are now refunding everyone for (ibook logic board). Grrr. It pisses me off because at the time of my problems, they acted as if I was the only person encountering such difficulties, in spite of my reading otherwise on the internets. They are now claiming the repair that took them two tries to fix is not in their records.

amandasc, Saturday, 5 March 2005 20:38 (fourteen years ago) link

Most American PC manufacturers include 1 year of tech support.

Spencer Chow (spencermfi), Saturday, 5 March 2005 22:12 (fourteen years ago) link

As a volkswagen driver with a dodgy fuel pump I feel that analogy.

Ed (dali), Saturday, 5 March 2005 22:21 (fourteen years ago) link

I've been using APPLE computers since 1985 and have never had a problem.

Orbit (Orbit), Sunday, 6 March 2005 21:02 (fourteen years ago) link

Exactly what Orbit said. And what Ed said regarding OSX--it's by far the best desktop OS, and nothing comes close.

My tech experience with Apple has been sensational. A friend called me today to tell me that his mini iPod was replaced in less than five business days, and he also got the new generation mini in place of his old one that had died. No charge.

I've dealt with Dell and Gateway and their CSRs are no better than Apple's. HPs can blow me, they've sucked.

don weiner, Sunday, 6 March 2005 23:22 (fourteen years ago) link

whoever has been using Apples since whenever and loves it can eat a dick.

the desktop I have at work running XP has been up and alive for 2 years with barely any reboots. It does everything I want it to do, does it quickly, and I can navigate painlessly without ever touching the mouse if I feel like it.

I was raised on Apple and my first job was DTP on a Mac, followed by audio editing on a Mac, more DTP, and so on. OS 7+ had more than its share of problems and stupid quirks but the hardware was rock solid and at least its behavior was predictable.

Since getting my latest-edition powerbook I've put it through little more than I ever tried to do with my old OS

TOMBOT, Monday, 14 March 2005 17:18 (fourteen years ago) link

Oh weird that post got completely chopped in half.

...OS

TOMBOT, Monday, 14 March 2005 17:21 (fourteen years ago) link

Fuck it.
Keeps mistaking the rest of my post for an HTML statement. Now it's lost to the ether. All computers are stupid and worthless, except that old LC & Quadra we had running 6.0.7 - 7.7, those were pretty stable builds as I recall.

My old Quadra used to have a TV Tuner in it and be able to do image captures from live cable broadcasts, then I could import them into my cheap, incredibly easy to use paint program and do whatever with them. I believe it cost approximately half of what my laptop did! My laptop lets me chat and surf the internet. And rip CDs.

TOMBOT, Monday, 14 March 2005 17:25 (fourteen years ago) link

HALCYON DAYS
http://oit.uta.edu/desktop/energystar/mac_files/OS_7_Control_Panels.JPG

TOMBOT, Monday, 14 March 2005 17:49 (fourteen years ago) link

In case anyone is wondering what this is all about, I have had "issues" with my laptop since purchasing it (A YEAR AGO, THINGS THAT COST $2000 SHOULDN'T DIE IN A YEAR), mainly that if I put it to sleep via either apple menu->sleep or by shutting the cover, I've got no better than a 50-50 chance the fucker will wake up again.

Well today it decided it wasn't going to wake up again, ever, as I'm being greeted with a totally white screen.

What's funny is that like doing searches on my own to try to figure out wtf this computer is doing right now (I mean not even the sad face x-eye Mac or the question mark Mac! NOTHING AT ALL! WHITE SCREEN! I know how to handle the other things!), everyone who is reporting similar issues to me is like bitching about how they have all this important blah blah blah they were doing with the Mac prior hand. Is it that no one who has this failure who is only using their Mac for chat, porn, and MP3s can be bothered to get in on the discussions, or is it because they don't die if that's all you use it for? Because yeah, it seems like my sleep problem increases tenfold whenever I've been using my iBook more for writing or photo work. If all I've done on the damn thing is use iChat for two weeks, no problems whatsoever with starting it up, back when it, uh, started up.

What does this imply??? Is there like some inherent instability in the majority of the "native" programs that come bundled with OSX or is this just really fucked up coincidence?

Also it seems that this particular issue with the iBook G3 was so bad they threw the whole "your warranty is expired, give us $500" shenanigans out the window, and searching on this same issue with "Powerbook" has not given me the same results--ARE IBOOKS PIECES OF SHIT? wtf?

Allyzay, Monday, 14 March 2005 17:59 (fourteen years ago) link

As an aside, I noted that my computer was purchased a year ago, actually a year and 3 weeks, making it out of warranty now. Every. Single. Computer. I. Have. Ever. Owned.* Has. Done. This. Do they design computers to die at warranty, in general? Because it is not just me who has reported this ridiculous situation going on, and I'm starting to think that if this is going to be the case, wasting my money on a pricey computer with only a single year warranty is not worth the hassle, since all other brands have 3-4 year standard warranties, so at least I'll get 3 years out of it, instead of 1, before this message will self-destruct.

*with the exception of my ancient PowerMac that I had when I was 14-15-16, which only died because my sister is a dick.

I am pretty close to deciding to become the female Punisher, except murdering computer firms, instead of bad guys.

Allyzay, Monday, 14 March 2005 18:02 (fourteen years ago) link

although the best customer service story I have ever been witness to was in an Apple store, when our friend J0sh had a bunch of seemingly sensible questions about using X type of Mac as a server, they made sense to the rest of us, and the sales guy just blurted at him "YOU DON'T EVEN KNOW WHAT YOU'RE TALKING ABOUT"

And then kind of ran away????

That was pretty funny.

Allyzay, Monday, 14 March 2005 18:10 (fourteen years ago) link

I have a friend who just got a job repairing computers at Tekserve. He just started last week so I'm leery about hitting him up for favors, but the hitting up will be happening, oh yes it will. I would be happy to serve as an intermediate hitter-upper for your computer, Ally.

Tracer Hand (tracerhand), Monday, 14 March 2005 18:24 (fourteen years ago) link

I used to get the sleeping-no-wakey-wakey problem when I was using the last Photoshop build (pre-CS or whatever the newest is called) fairly heavily, but it fixed itself at some point. I have no idea what was going on or how/why it stopped happening.

milozauckerman (miloaukerman), Monday, 14 March 2005 18:41 (fourteen years ago) link

we just set up a netgear router modem! YfriggingAfriggingY!

nathalie barefoot in the head (stevie nixed), Monday, 14 March 2005 18:46 (fourteen years ago) link

I am looking over the system 7 window I posted up above and trying to figure out what they've improved since then! Help!

TOMBOT, Monday, 14 March 2005 18:47 (fourteen years ago) link

The graphics. If you have to ask, you're obv. a Windows person.

sunburned and snowblind (kenan), Monday, 14 March 2005 18:49 (fourteen years ago) link

graphics?

RJG (RJG), Monday, 14 March 2005 18:50 (fourteen years ago) link

its an insanely expensive machine that fails to address a market larger than a couple of thousand people and will thus not receive upgrades on a useful schedule. granted!

but i'm not sure you learn anything by just saying yes to every option that costs money and seeing what the cost is.

𝔠𝔞𝔢𝔨 (caek), Wednesday, 11 December 2019 18:43 (one month ago) link

we're back to the good old days of buying memory from Apple being a sucker's bet. they have a video showing you exactly how to install memory! and the case and retaining clips are very well-designed to the point where changing out hardware is easier than in most computer cases I've had

a u.s. government department (mh), Wednesday, 11 December 2019 18:47 (one month ago) link

The graphics card is the one upgrade I don't understand - base is the same as an iMac, the next upgrade is $2400. Nothing in between, nothing at all?

Greta Van Show Feets BB (milo z), Wednesday, 11 December 2019 19:06 (one month ago) link

I know NVidia got cranky and decided they're going to stop with the macOS drivers for now, but I'd bet that you can slap an AMD card off the shelf into this thing and it'd work just fine. It depends on what firmware the vendor throws on the card, but a bunch of them worked well in the old Mac Pros

a u.s. government department (mh), Wednesday, 11 December 2019 19:17 (one month ago) link

I also want to congratulate Apple on having a configuration selector that's insanely more functional than Dell's. I was configuring out a server yesterday, and it does this arcane crap where it says "If you want RAID, you need to select paired drives of the same size" but does absolutely nothing to change the options on hard drives to default to that. They have more configurable options, but each is set up to grief you in that way.

Dell doesn't give a shit because 99% of the people ordering multiple servers are going through an obnoxious old-school sales rep who drops by to do some gladhanding, anyway. They will buy you beers and regale you with throwback tales

a u.s. government department (mh), Wednesday, 11 December 2019 19:20 (one month ago) link

siri is so farcically useless and aggressively fucking user-hostile that I’ve just turned it off everywhere

times 牛肉麵 (Autumn Almanac), Friday, 13 December 2019 21:14 (one month ago) link

seriously 95% of the time it either completely misunderstands me, misses the first half of what I say to it, tells me to “hang on” indefinitely, craps out for no reason or fails to activate at all

times 牛肉麵 (Autumn Almanac), Friday, 13 December 2019 21:16 (one month ago) link

I look forward to a version of the XDR monitor being affordable to me sometime around 2035.

Greta Van Show Feets BB (milo z), Friday, 13 December 2019 22:17 (one month ago) link

iOS mail is still a bit fucked. slow to update, slow to retrieve, slow to display contents.

Li'l Brexit (Tracer Hand), Friday, 13 December 2019 22:22 (one month ago) link

anybody having problems with itunes screen redraws after a mojave upgrade? if i delete several highlighted items in a playlist the new display of the playlist doesn't update all at once, only line-by-line as i scroll past now-deleted items.

― j., Friday, October 12, 2018 1:25 PM (one year ago)

can't believe this is still fucked in the music app. straight up item selection DOES NOT SELECT WHAT THE SCREEN SAYS IT DOES like 1/10 or 2/10 times

j., Friday, 13 December 2019 22:30 (one month ago) link

Tracer I don’t know if this would work for you but the outlook iOS app is bizarrely excellent.

𝔠𝔞𝔢𝔨 (caek), Saturday, 14 December 2019 14:58 (one month ago) link

wow you're right. do you use "focused inbox"? I'm skeptical. otherwise it's brilliant. hilariously it works for my own imap account but not for my work’s.... exchange account.

Li'l Brexit (Tracer Hand), Sunday, 15 December 2019 16:00 (one month ago) link

which is weird because i have an exchange account already set up in my iOS account settings. i should be able to just point it at that. but even without that this is good. i’m switched!

Li'l Brexit (Tracer Hand), Sunday, 15 December 2019 16:25 (one month ago) link

Yeah I would totally use Outlook but my work IT doesn’t support it (even though we use Exchange too).

DJI, Sunday, 15 December 2019 16:34 (one month ago) link

i don't use focused inbox but i don't actually get a lot of email that doesn't get filtered by gmail rules. (outlook ios also works very well for gmail's fake imap)

𝔠𝔞𝔢𝔨 (caek), Sunday, 15 December 2019 18:05 (one month ago) link

i first found out it was good from this thread which calls the modern microsoft the ikea to apple's west elm which is otm

Microsoft Outlook for iOS added this RSVP widget that pops up above emails in Inbox view and archives them when done. pic.twitter.com/QuiZ8KdGgS

— Paul Ford (@ftrain) October 9, 2017

𝔠𝔞𝔢𝔨 (caek), Sunday, 15 December 2019 18:07 (one month ago) link

It does send everything via China iirc

stet, Sunday, 15 December 2019 19:09 (one month ago) link

i’m using my own mailserver so i don’t think so?

Li'l Brexit (Tracer Hand), Sunday, 15 December 2019 22:01 (one month ago) link

That was what my work told me when I asked why they didn’t allow it - apparently their servers poll your server and ingest the mail to do stuff like search etc.

stet, Sunday, 15 December 2019 22:25 (one month ago) link

ahhhh. for exchange i accounts i take it. at a certain corporation. i see!

Li'l Brexit (Tracer Hand), Sunday, 15 December 2019 22:48 (one month ago) link

Photos seems incapable of keeping my place in my library (when going through photos from a year ago) when I leave the app for a minute or so. It resets to my most recent shots, so I have go back and find where I was

calstars, Wednesday, 18 December 2019 01:39 (one month ago) link

Probably due to various security widgets, my work iPhone and my personal iPhone handle PDF links very differently, regardless of what browser I’m using.
This makes it a pain in the ass when gathering receipts for business trip reimbursements. The ultimate first world problem

El Tomboto, Wednesday, 18 December 2019 04:26 (one month ago) link

I love Outlook for iOS, but it won't interact with the calendar that's in my phone. It wants to create events in some nonexistent Outlook calendar. Booooo. So close! (Also its search is terrible.) I really want to use this thing but those are dealbreakers. It's a shame iOS Mail has become such a dog with multiple accounts. I never used to get aggravated about mail on my phone!

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 00:04 (two weeks ago) link

iOS Outlook can't access your iCloud calendar?

Nhex, Monday, 30 December 2019 03:01 (two weeks ago) link

Maybe I’m doing something wrong?

I don’t use my iCloud account for email (not even sure what my iCloud email address is) so I haven’t added it to Outlook. Maybe I have to?

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 09:18 (two weeks ago) link

OK I figured out my iCloud email address. Created an app-specific password by logging into iCloud and generating it, then going back into my phone and entering that. Quit Outlook, restarted and it works. Can't figure out how to turn off my iCloud email but it's not a big deal as I don't receive anything on that account. Search still sucks though! If it actually worked this would pretty much be perfect.

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 11:29 (two weeks ago) link

i find it odd that Outlook can’t just hook into the settings that are already set up at system level. it’s like it’s just not plumbed in. Search is the same. isn’t this the sort of thing that Microsoft got keelhauled for in the late 90s with Internet Explorer? this feels like a much more egregious abuse of OS defaults tbrr.

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 12:29 (two weeks ago) link

yeah I had to help a friend of my parents' yesterday with trying to install Chrome on her new hp laptop, and I learned that the laptop was present to windows 10 "s mode" which meant the only usable browser was something called edge (apparently a new take on IE) and even this elderly woman was like "this is bullshit". turning that s mode off wasn't that hard but it certainly wasn't transparent and it took my dumb help at 7km away to get it done.

I'm open to thinking microsoft can make good software but dang.

L'assie (Euler), Monday, 30 December 2019 13:23 (two weeks ago) link

well in my case it’s Apple who seem to have locked MSFT out of the settings which have already been perfectly entered into the system. msft made/bought a great little email program which is hamstrung by the OS.

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 13:26 (two weeks ago) link

yeah I understand the comparison though I dunno what's really going on between the os and the app there, like, maybe the app is trying to do something in a weird way and the developers were obstinate in not doing it in the standard os way? I dunno, I'm fine with the regular mail apps on both phone and desktop so I've never looked at alternatives

L'assie (Euler), Monday, 30 December 2019 13:28 (two weeks ago) link

Well I was too until the most recent iOS update. Maybe it just affects multiple accounts, I dunno.

Li'l Brexit (Tracer Hand), Monday, 30 December 2019 13:54 (two weeks ago) link

I have multiple accounts but no problems. I don’t know if my uni account is an exchange account, though

L'assie (Euler), Monday, 30 December 2019 14:59 (two weeks ago) link

pretty sure Outlook’s calendar is sandboxed to the app and to use iOS’s own built in calendar app to access that info, you’ll need to sync it separately in Passwords & Accounts. Same as Google’s calendar app.

beard papa, Tuesday, 31 December 2019 03:17 (two weeks ago) link

upgraded to catalina, seemed fine, and I like the slimmed down Music app, however, it doesn't seem to like me adding my own files to my itunes library and uploading them to icloud library. no easy way to force it to do this either. anyone else have this issue? I had to remove a bunch of things and re-add them and then it started uploading them, but it didn't do everything. completely annoying.

akm, Tuesday, 31 December 2019 03:54 (two weeks ago) link

" It wants to create events in some nonexistent Outlook calendar. " There is a calendar in Outlook, can you not find it? that's weird.

I use outlook on my phone as well for work stuff and it's more or less ok; actually preferable to adding my exchange account and using the iOS mail app which I hate (I use gmail app for my personal email).

akm, Tuesday, 31 December 2019 03:56 (two weeks ago) link

the outlook app is very much meant to be paired with an exchange server and doing so with gmail or w/e means messing with email and calendar separately. I think the extant apps that do email plus calendar on the side do treat it as a side thing and just rely on the OS calendaring but Microsoft approached it differently because.. use exchange, right?

babu frik fan account (mh), Tuesday, 31 December 2019 06:11 (two weeks ago) link

the outlook app is very much meant to be paired with an exchange server and doing so with gmail or w/e means messing with email and calendar separately. I think the extant apps that do email plus calendar on the side do treat it as a side thing and just rely on the OS calendaring but Microsoft approached it differently because.. use exchange, right?

babu frik fan account (mh), Tuesday, 31 December 2019 06:11 (two weeks ago) link

No there’s no default calendar in Outlook if you’re just using an IMAP email account.

Li'l Brexit (Tracer Hand), Tuesday, 31 December 2019 10:27 (two weeks ago) link

ah ha got it.

akm, Tuesday, 31 December 2019 17:12 (two weeks ago) link

how do I get MP3s onto iphone when I don't have a wire to connect my iphone to my computer

||||||||, Sunday, 5 January 2020 17:38 (two weeks ago) link

could add to dropbox from mac and then download on phone maybe

||||||||, Sunday, 5 January 2020 17:38 (two weeks ago) link

Airdrop?

Miami weisse (WmC), Sunday, 5 January 2020 18:00 (two weeks ago) link

that's a whole other issue (no iOS devices found via airdrop on new mac for some reason)...

||||||||, Sunday, 5 January 2020 18:13 (two weeks ago) link

email them to yourself : )

j., Sunday, 5 January 2020 21:08 (two weeks ago) link

if you have a mac you can sync itunes wirelessly (don’t know about apple music since my mac doesn’t support catalina lol)

Li'l Brexit (Tracer Hand), Sunday, 5 January 2020 21:38 (two weeks ago) link

I still use an archaic version of iTunes since my MBP doesnt support Catalina either. Wireless sync seems a bit random. New stuff added to teh library automatically appears but my Smart Playlists don't update automatically on the phone (seems i need to delete the playlist before adding it again to get it updated). Urgh

licorice oratorio (baaderonixx), Tuesday, 7 January 2020 11:25 (one week ago) link

settled for syncing to icloud drive and then accessing on phone via files.app

||||||||, Tuesday, 7 January 2020 12:06 (one week ago) link

The new Music app is a complete fucking piece of shit

in twelve parts (lamonti), Tuesday, 7 January 2020 15:26 (one week ago) link

what are we now, ios 13? how many years of cloud services? my iphone and ipad STILL won’t sync messages. from the same species that put a truck on mars.

times 牛肉麵 (Autumn Almanac), Tuesday, 14 January 2020 08:01 (five days ago) link

The iCloud syncing was faked.

Alba, Tuesday, 14 January 2020 11:21 (five days ago) link


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