Broadband Internet Access (in the UK)

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Has anyone yet made the jump up to Broadband Internet Access from 56K modem? particularly in the UK? and who with?

How does this alter your online activity?

i.e listening to more online radio, downloading music.

If your using a dial up modem connection, What would make you switch to Broadband? i.e at the moment the cost of Broadband access is still high, around £40 + per month plus a one off connection charge, approx 150.00.

How low would the costs have to come down before you would consider switching?

DJ Martian, Monday, 25 June 2001 00:00 (twenty-one years ago) link

Would have to be a *lot* cheaper and more widespread than it is. FWIW, a lot of Britain's backwardness in this field dates back directly to our falling behind in computers and telecommunications in the 50s and 60s as a result of our complacency and belief that we could live off our victory on WW2 indefinitely.

Robin Carmody, Monday, 25 June 2001 00:00 (twenty-one years ago) link

I'm not convinced by that, Robin. Even if we didn't adopt computers at the same speed (which I'm not really sure about), why can't we catch up? Why are electronic components measured in inches? Because we invented them. I think we're pretty much in the same position anyway, with the exception that American phone companies work a bit differently. If anything blame the privatisation of telecommunications, issues surrounding BT owning all the main phone links, etc. Most people will be able to get ADSL pretty soon. I doubt you will, because you always make things difficult, but a lot of people would be surprised because they don't actually install anything new in your street, just at the exhcnage, so you don't realise it's been upgraded. You can find out on the BT website, I'm sure.

Anyway, I got BY Openworld about 2 weeks ago and it's the shit. Couldn't go back now. Plus it's cheaper for a lot of people. £40 a month but no ISP charges so if you spend more than £30 a month on phone bills then why not get it constantly on at a much better speed?

Greg, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

A serious problem with take up of broadband is the installation charge. People most likely to want ADSL are folks in their twenties who spend a lot of time online. Said people are also the most likely to move around a lot and live in rented accommodation. Eg self. I am only likely to stay in my current flat for another 10 months. Installation charge of 150/10 = 15. Add this to 40 pounds a month = 55 quid = 50 pounds more than BT's Surftime unmetered 56K evening and weekends package. 50 quid is a non-trivial chunk of my disposable income.

Richard Tunnicliffe, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

Oh, and Americans use inches too.

Richard Tunnicliffe, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

And we don't officially uses inches any more. Lets have a bit of EU solidarity here. (I cannot believe I am posting on this DJ Martian led tedium thread. What has life come to or indeed my working day).

Pete, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

DJ Martian isn't tedious. We used to use inches, I still do but don't really understand any sort of measurements because trying to teach children two lots of measurement is stupid, but I'm right about the inches thing. It's to do with the war. Ask my GCSE Electronics teacher - he's the shit. (Note: I'm not that geeky - GCSE Electronics isn't about knowing what shit does, but making cool shit. I wouldn't have done it if it was all about thyristors and shit.) Anyway, Pete, enjoy your 0.6 litres of alco-brew, or whatever you call it in Europe.

Greg, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

Drinking by the litre is fantastic. You get so much more for your Euro.

Pete, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

Well, I've read a lot of stuff from c.1962 pointing out that Britain was falling behind. The recent Channel 4 programme about BT revealed much about our failure to update the telecommunications system during the wasted years of the 50s and early 60s.

"Always make things difficult": what do you mean there, Greg? Look, I *know* I can sound pugnacious and pedantic, but that's only when certain people deliberately try to irritate me. It's me reducing myself to their level, really, and it must be fucking enervating for anyone else to read. I'll be finding out about ADSL soon. You may well be right.

If, on the other hand, you mean that I prefer to live in a place which *might* be quite late getting ADSL, well I can't do anything about that :).

Robin Carmody, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

I mean that you deliberately live somewhere (I don't even know where) where you can always come back in arguments with, "Not where I live," which is just deliberately being difficult.

As for the BT thing, it's probably true but not exactly a bad situation. I once did an economics case study on the oligopoly in the telecoms market but I've forgotten it all. Was quite interesting.

Greg, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

Only in the sense that this area has often had certain technological advances made available slightly later than, say, London. However, I never *deliberately* say "We'll never get it here". That way lies Mark's parents, in the end ...

Robin Carmody, Tuesday, 26 June 2001 00:00 (twenty-one years ago) link

Not in UK but anyway... my two cents. I had ADSL for two years, for free even (had a roomie that worked for UUNET), and it was great. When it worked at all. Went dead as a doornail every so often. We're on cable now, and it *is* perceptively slower, but just barely, and it seems more consistent.

Kim, Wednesday, 27 June 2001 00:00 (twenty-one years ago) link

seven months pass...
I swiched from 56K to broadband, in 2001. It is a lot faster and i only have to pay £20 a mouth, with a one off payment of £15. I can't tell you who does this cheap offer e-mail me on and add me to your contacts(MSN Messager) and i may tell you

Graham Bates, Saturday, 16 February 2002 01:00 (twenty years ago) link

Why can't you tell us here? I smell spam.

Billy Dods, Saturday, 16 February 2002 01:00 (twenty years ago) link

i can tell you i use Telewest. i already had cable tv, and for another 25 quid a month you get Broadband, with 25 quid installation. was spending about that on phone bills anyway, so made sense.

michael, Saturday, 16 February 2002 01:00 (twenty years ago) link

I have switched from 56K modem to cable modem. I already had fast access at work, so I was somewhat spoilt. I have my own page on broadband access:

It hasn't really changed my activities. I'm still not a big fan of multimedia sites (but I was at yesterday). There's only so much Flash/streaming video one can take.

I have used Limewire (Gnutella clone) a little, it can be wonderful (50-60KBps) when downloading from the right site, but people downloading from me don't have such a good time, but I suppose it is better than 56K modem for them anyway. It's good occasionally when I want specific music. It does slow down browsing and everything else when in use.

If I didn't already have a place to host my site, I would probably try to host it locally, and have people access it via my cable modem.

Michael Bluett, Thursday, 21 February 2002 01:00 (twenty years ago) link

five years pass...

I have a question

I have a BT line in my new flat but it is currently inactive

I don't want to take a BT line as it is only available on a yearly contract but I will only be in this place for 6months

my intention was to sign up to's be unlimited plan (which has no contract period but a three month notice period for cancellation)

but I need a BT line to do so

can anybody work out a viable way to get the intertubes into this flat?

czn, Monday, 3 September 2007 12:47 (fourteen years ago) link

Are you in London now, czn? No clue about the broadband, sorry.

Stevie T, Monday, 3 September 2007 13:03 (fourteen years ago) link

I am london, yup! wimbledon

czn, Monday, 3 September 2007 13:13 (fourteen years ago) link

i think you'll have to open an account with BT for the line rental, even if using Telewest or Tiscali for broadband itself? not sure

if you're just paying BT for the line rental surely you won't be tied to 12 month contract with them?

blueski, Monday, 3 September 2007 13:29 (fourteen years ago) link

you shouldn't be liable for the 12 month contract if the line has been active in the last 3 years, i seem to remember

tissp, Monday, 3 September 2007 13:37 (fourteen years ago) link

where is czn living? chancery lane? wanstead flats? the beckton alp? the top of the c2?

Filey Camp, Monday, 3 September 2007 13:51 (fourteen years ago) link

if i was rich i would buy beckton alp and build a house and a funicular on it

blueski, Monday, 3 September 2007 13:53 (fourteen years ago) link

if i was rich i'd buy a hat

Filey Camp, Monday, 3 September 2007 14:54 (fourteen years ago) link

BT line rental is for a minimum of 3 months, not 12. Check with them when you activate the line, but I'm pretty sure that's true.

There are plenty of ISPs offering broadband on monthly contracts. They tend to be a bit more expensive, but they also tend to be the smaller organizations with better customer service, e.g. You'll probably have to provide your own router if you're not willing to commit to a year though. These are anything from £10 on eBay to £100 new for a fancy one.

caek, Monday, 3 September 2007 16:21 (fourteen years ago) link

i may have spare router - not wireless tho

blueski, Monday, 3 September 2007 16:23 (fourteen years ago) link

thanks caek, I'll double-double check that 3-month point

I have a wireless router and modem already

czn, Monday, 3 September 2007 16:28 (fourteen years ago) link

There may be a fee for broadband activation on the line too. This fee is levied by BT to the ISPs. The ISPs don't normally pass it on to the customer for 12 months contracts, but they probably will for shorter ones if the line is liable (which it will be if it's not currently active, I think). I think it's £50+VAT, but that may be out of date.

Also, maybe start here looking for good ISPs that do short contracts:

caek, Monday, 3 September 2007 16:32 (fourteen years ago) link

minimum period, even for reconnection, is 12 months

WTF, I thought LLU was supposed to eradicate this anti-competitive BT schtick

czn, Tuesday, 4 September 2007 08:21 (fourteen years ago) link

Are you sure that's for the phone line rental and not the broadband? Ring up and don't mention the internet. Surely if someone is in London for a few months they don't have to pay a year's line rental?

Alba, Tuesday, 4 September 2007 14:39 (fourteen years ago) link

I say "surely" to express my disapproval if it really is the case. I have no information to offer.

Alba, Tuesday, 4 September 2007 14:43 (fourteen years ago) link

yup, didn't mention the internets at all - they changed it from 3 months to 12 months apparently

it is insania

czn, Tuesday, 4 September 2007 15:03 (fourteen years ago) link

sorry for your troubles

RJG, Tuesday, 4 September 2007 15:04 (fourteen years ago) link

they know about people like you

Tracer Hand, Tuesday, 4 September 2007 15:07 (fourteen years ago) link

Ask them what the contract cancellation fee will be at six months. Shouldn't be much more than about £50, right?

caek, Tuesday, 4 September 2007 15:07 (fourteen years ago) link

line rental for six months would be little over £60

RJG, Tuesday, 4 September 2007 15:08 (fourteen years ago) link

I'll go without

czn, Tuesday, 4 September 2007 15:13 (fourteen years ago) link

What about NTL?

Or explaining the situation to your company and asking them if they could see fit to add administration of the phone line to the package?

Alba, Tuesday, 4 September 2007 15:27 (fourteen years ago) link

one year passes...

Has anyone used the 3 mobile broadband dongle? It's on special if you order through quidco at a fiver a month for 1gb and I'm tempted by it but it's an 18 month contract and the pricing's quite steep if you go over the limit.

Billy Dods, Tuesday, 23 September 2008 16:43 (thirteen years ago) link

one year passes...


I am moving to a flat five minutes away from my current flat and Be tells me they don't provide service to my new flat - it's on a different "exchange"

I have been so happy with Be, and I have no idea who to turn to now. Any suggestions?

The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 11:27 (twelve years ago) link

can i also just add - ARSEGRAPES

The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 11:40 (twelve years ago) link

OK I have just discovered that the phone exchange my new flat is part of "hasn't been opened to competition" by BT - it's still on ADSL rather than ADSL2+, so speeds are 8meg rather than 21meg.

O2 says they'll provide service but for 17.50 a month! Ugh.

The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 12:52 (twelve years ago) link

that's about what i'm paying iirc but i'm some kind of stooge who's been on the same plan for the last umpteen years due to laziness.

sent from my neural lace (ledge), Tuesday, 8 June 2010 12:59 (twelve years ago) link

I wondered this yesterday - I've been on the same plan for 3 years and am probably paying way over the odds nowadays.

krakow, Tuesday, 8 June 2010 13:00 (twelve years ago) link

Hmmm, 02 = Be Network. Might be worth making a support ticket with Be if you haven't already.

Chewshabadoo, Tuesday, 8 June 2010 13:04 (twelve years ago) link

I was on the middle Be package for £18 a month, I asked if they could make o2's pricing and they knocked it down to £12 and gave me a couple of months free.

Chewshabadoo, Tuesday, 8 June 2010 13:06 (twelve years ago) link

Last year I moved from somewhere with a 2mb exchange yet to somewhere which does 8mb, then found that since I'm a mile from the exchange I can expect, oh, a whisker above 2 on a good day. Is this the best we can do? Time to move to South Korea.

atoms breaking heart (a passing spacecadet), Tuesday, 8 June 2010 13:07 (twelve years ago) link

I'm almost 3 miles away and can get 6mbps down and 1.3 up. Sounds like there may be problems on your line, or you need a new ISP.

Chewshabadoo, Tuesday, 8 June 2010 13:11 (twelve years ago) link

Hm. I'm with Be (on their cheapest plan as obv no point in paying for the higher bandwidth) and am otherwise quite happy with them. The phones do sound a bit crappy, but I thought it might be because they're cheap wireless phones.

How can I tell if there are problems with the line? I fear I'll have to work out what the hell all the numbers on those line check websites mean.

atoms breaking heart (a passing spacecadet), Tuesday, 8 June 2010 13:17 (twelve years ago) link

have be/02 been throttling torrents these last couple of months or is it just me? i get 5-10 minutes of regular speed and then it falls to >10 every time

r|t|c, Tuesday, 8 June 2010 13:18 (twelve years ago) link

Is BT broadband any cop at the moment? Since I'm paying for a phoneline from them anyway I might as well roll the whole thing together.

Matt DC, Thursday, 9 May 2013 14:41 (nine years ago) link

I've had no complaints at all from 2yrs of O2 but the idea of giving money to Sky on a monthly basis is kind of grim.

Matt DC, Thursday, 9 May 2013 14:41 (nine years ago) link

I'm in the O2 boat, and the news that BT Broadband customers will get the new BT Sport channels for free is very very interesting.

Eyeball Kicks, Thursday, 9 May 2013 14:45 (nine years ago) link

OMG really?

Matt DC, Thursday, 9 May 2013 14:52 (nine years ago) link

Yeah, just announced this afternoon.

ailsa, Thursday, 9 May 2013 14:53 (nine years ago) link

the idea of giving money to Sky on a monthly basis is kind of grim

Yes, this. I'm a Be customer in the same boat. Plus Sky Broadband don't have the best reputation, and also, I might need my tinfoil hat for this one, but I can't say it particularly delights me to have the logs of everything I do on the internet sitting on a Murdoch Empire computer.

Does anyone get BT Infinity/fibre-to-the-kerb? Shame it's so expensive. It's annoying because my area has an unusually bad line to the exchange and so quite slow speeds via the non-fibre line, but there's no in-between option.

susuwatari teenage riot (a passing spacecadet), Thursday, 9 May 2013 14:59 (nine years ago) link

I went with virgin because they're currently the only company who'll give you an Internet line without a telephone landline. I'd had enough of automated ppi claim phone calls 5 or 6 times a day and the only real person phoning my landline was my mum.

i lost my shoes on acid (jed_), Thursday, 9 May 2013 15:15 (nine years ago) link

just contemplating making that move myself. saving £15 a month seems like a no-brainer (although it's more like only £8 with their pricing structures).

Elvis was a hero to most but he never her (ledge), Thursday, 9 May 2013 15:33 (nine years ago) link

Basically what I'm getting at is "do BT throttle Bittorrent?"

Matt DC, Thursday, 9 May 2013 15:35 (nine years ago) link

that is a good question, that i'd like to see answered

T-Mobile have just sent me an offer for 6 months of free "unlimited" broadband, which sounds tempting enough to actually open the envelope

sort of cringe at the prospect of having to phone BT support for anything

TracerHandVEVO (Tracer Hand), Thursday, 16 May 2013 18:51 (nine years ago) link

I'm in this boat too. V disappointed as o2 have been consistently great after awful experiences way back when with orange and tiscali. Been thinking about going to plusnet fibre. Friend on virgin gets traffic shaped to fuck when I leech off his connection pop round for a cup of tea during peak hours, fwiw.

sktsh, Thursday, 16 May 2013 22:24 (nine years ago) link

xxpost It depends on the package

Jill, Friday, 17 May 2013 00:01 (nine years ago) link

i had bt broadband, which was shit, for several years. the thing was that i cancelled it because i was going to move to another provider (it was called bt openworld at that point) but after i cancelled it they never actually switched it off. for three years i had free broadband because they are idiots. I'd call them three glorious years of free broadband but it was frustratingly slow even though it was free to me. I have excellent virgin broadband now only because i moved house. and no landline because who wants that?

i lost my shoes on acid (jed_), Friday, 17 May 2013 00:25 (nine years ago) link

I've joined Plusnet

TracerHandVEVO (Tracer Hand), Friday, 24 May 2013 11:47 (nine years ago) link

srsly i must be missing something here, if the service is going to be the same then why go to the trouble of jumping ship

r|t|c, Friday, 24 May 2013 11:51 (nine years ago) link

Having to have a landline I never use to have ADSL is bad enough, but can anyone give a reason why the force bundling of landline plans with Fibre hasn’t been outlawed?

Chewshabadoo, Friday, 24 May 2013 12:00 (nine years ago) link

srsly i must be missing something here, if the service is going to be the same then why go to the trouble of jumping ship

O2's customer service was really the only reason I stayed with them. Speeds were not great, and the price was not great, but if anything went wrong I could get on the phone with someone who actually listened. It will eventually be Sky's customer service people dealing with these accounts, I'd imagine. So there's that. Plus I'm American and the idea of any bit of my money making its way into Fox News programme-making gives me the crepes

TracerHandVEVO (Tracer Hand), Saturday, 25 May 2013 14:38 (nine years ago) link

I've just followed you and shifted to plusnet Tracer. Has yours actually moved over yet?

sktsh, Saturday, 8 June 2013 12:20 (nine years ago) link

Yes! The wireless is more effective - it reaches up to the little aerie where my wife has her desk, whereas the O2 wireless box was sporadic at best - and it feels faster as well.

They send you the router and say not to connect it until you get an email or a text saying that it's ready. My router came last Saturday, and on Wednesday my O2 connection vanished. I phoned up Plusnet and they said "oh, it's actually ready now" and by the time I hung up I had my email telling me it was ready. So, er. But anyway, it was all fine after that. It took about two minutes to get through to a support person at Plusnet at 8pm which seems like pretty good going. Anyway, no complaints whatsoever as yet.

TracerHandVEVO (Tracer Hand), Sunday, 9 June 2013 08:31 (nine years ago) link

Ah, cheers- that's really good to hear! My flat has concrete walls and there's a spot in the living room where the connection crawls along. Would be good if it fixed that!

sktsh, Sunday, 9 June 2013 19:24 (nine years ago) link

sktsh!!!! Alert!! There is an UPLOAD SPEED CAP on Plusnet's bone-simple residential broadband accounts, for god knows what reason, it's asynchronous DSL right so who cares but anyway, it is a fact. You can call them up and they'll uncap it with no change to your tariff. (!!!??)

TracerHandVEVO (Tracer Hand), Monday, 17 June 2013 21:20 (nine years ago) link

bt infinity has been flawless for me w/ pretty heavy usage, fwiw

ogmor, Monday, 17 June 2013 21:27 (nine years ago) link

Thanks for letting me know, Tracer! (Wonder why they put it in if they're happy to remove though..)

sktsh, Monday, 17 June 2013 22:33 (nine years ago) link

Yeah I know!

ogmor, Infinity isn't available in my part of town but if it ever does become available plusnet will offer it, because they run entirely on BT's services from what I can gather

TracerHandVEVO (Tracer Hand), Wednesday, 19 June 2013 15:22 (nine years ago) link

one month passes...

What's the feeling a couple of more months on?

I'm on BE and thinking of switching motivated by the Sky takeover and the now relatively high price. Plusnet at £4.99 p/m for unlimited (reduced from £9.99) beats the socks off the £18 I pay now!

NWOFHM! Overlord (krakow), Saturday, 17 August 2013 20:42 (eight years ago) link

Have you noticed be getting throttled? Moved into a house with Sky from somewhere with Be before. Massive issues with videos buffering and other slow issues in the evenings.

Chewshabadoo, Sunday, 18 August 2013 09:22 (eight years ago) link

£4.99 p/m for unlimited (reduced from £9.99)


i am going to call them up and have a go at them for this

TracerHandVEVO (Tracer Hand), Sunday, 18 August 2013 11:38 (eight years ago) link

Chewshabadoo, it has seemed a bit slower than normal the last few weeks, but that could be the power of suggestion!

Tracer, they cut it since you signed up? Bah! How are you finding plusnet?

I'm perhaps silly to still pay over £18 p/m when prices have tumbled in the years since I signed up to that deal, but it never really occurred to me to check when everything was working fine.

NWOFHM! Overlord (krakow), Sunday, 18 August 2013 12:32 (eight years ago) link

We have plusnet and tbh getting a bit fed up with it, we have to restart our router all the time cos it keeps dropping connection.

Just noise and screaming and no musical value at all. (Colonel Poo), Sunday, 18 August 2013 12:52 (eight years ago) link

oh no! when i had O2 ours was like that (with wifi) but with plusnet it's been rock solid.

TracerHandVEVO (Tracer Hand), Sunday, 18 August 2013 13:57 (eight years ago) link

When I was with be, A few years back I told them I was thinking of moving and they gave me a third off the regular price.

Chewshabadoo, Sunday, 18 August 2013 15:46 (eight years ago) link

I've loved plusnet so far. I went with fibre so it's pricier on its own, but I took phone too and it's ended up more or less the same I was paying for o2+bt.

The connection's been rock solid (and about 20Mb/s faster than what they told me it'd be) - before I turned it off recently to swap routers I was at 18 days uptime. I've replaced their router with a netgear job I got on ebay as the wifi in the router they supply doesn't get anywhere near full speed, but tbf my flat has concrete walls so that probably doesn't help. It didn't seem any worse than the o2 one.

Anyway, wd recommend. If you're going to go for it, you'll get money back through quidco/topcashback too.

sktsh, Sunday, 18 August 2013 20:14 (eight years ago) link

six years pass...

who is the best provider now. MSE is recommending plusnet

tony blair electric chair (||||||||), Saturday, 30 November 2019 20:41 (two years ago) link

I doubt that! Zen have always been rock solid for me.

Chewshabadoo, Saturday, 30 November 2019 23:03 (two years ago) link

I've been very happy with Plusnet for a few years now. Connection is solid and speeds are great. I'm probably paying over the odds nowadays, as I've never looked around for other deals after my initial one ended, precisely because nothing's ever gone wrong (yet).

brain (krakow), Sunday, 1 December 2019 12:12 (two years ago) link

Also on PlusNet, since a February house move. Apart from their sales dept being a bunch of lying snakes, the service has been pretty good, I'm in a pretty rural area too and I see our village FB group complaining about BT and Sky or whoever dropping out/slowing down a lot and it rarely happens to me.

Maresn3st, Sunday, 1 December 2019 12:23 (two years ago) link

how much are you all paying, inc. line rental? I'm with virgin, since they're the only ones who do broadband with no line rental required, but over the last six years the price has gone from £25 pm to £37.50.

The Pingularity (ledge), Sunday, 1 December 2019 18:14 (two years ago) link

I pay £40 p/m for unlimited fibre extra (~70 Mbps down, ~20 Mbps up) inc. line rental with plusnet, which is the non-deal price. Their current deal looks to be £27 p/m for the same for 18 months, which is around what I paid for the first 18 months too. I should probably shop around and then try to get some kind of reduction from them.

Looks like Zen are £35 p/m for similar speeds.

brain (krakow), Sunday, 1 December 2019 18:33 (two years ago) link

XP - for PlusNet I'm paying about £26 pm including line rental, the phone works in different tiers too, depending on usage.

Maresn3st, Monday, 2 December 2019 17:44 (two years ago) link

four months pass...

plusnet are pish

to this day the best service I've had was from virgin fibre. doesn't come to our house unfortunately : /

megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:17 (two years ago) link

problems w plusnet: frequent drops on laptop (which is a 2020 model so has a decent wireless card); iOS devices unusably slow on it (tested on work wifi network where they're blazing fast so again it's not their chips); it's... not all that fast. streaming on my smart TV is pish too but I'm putting that down to the fact my TV is at the back of the house, and down a level from the router

megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:18 (two years ago) link

also when I signed up you could talk to an advisor live on their website. they've since removed that functionality (was pre-rona) which is super annoying. fuck a phone

megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:19 (two years ago) link

It’s on the expensive side, but I find Zen’s service to be excellent.

Chewshabadoo, Friday, 1 May 2020 17:03 (two years ago) link

two years pass...

Just switched from Virgin to BT. Virgin were fine I guess, the odd outage but less than once a month, but the price had skyrocketed - I probably could have called and renegotiated but BT had an offer on and good feedback in the neighbourhood whatsapp so fuckit I switched. Virgin really didn't want to see me go. If the new router takes less than ten minutes to start up after it has to be reset for any reason then it's a win.

dear confusion the catastrophe waitress (ledge), Thursday, 4 August 2022 12:43 (one week ago) link

I keep going through this cycle with Virgin where my bb package is about to go up in price and they offer me a faster more expensive package on a *special rate* 18 month contract. Even though I have absolutely no requirement for even faster broadband. I'm just utterly guileless and am like go for it, that sounds fab!

calzino, Thursday, 4 August 2022 13:01 (one week ago) link

why didn't they offer that to me, the fucks, I've been paying over the odds for years.

dear confusion the catastrophe waitress (ledge), Thursday, 4 August 2022 13:04 (one week ago) link

oh wait, more expensive... hmm nope!

dear confusion the catastrophe waitress (ledge), Thursday, 4 August 2022 13:05 (one week ago) link

my last package was 60 odd quid and it was supposed to be 80 odd quid but it was on an 18 month special deal. So now I have one that is 75 a month on an 18 month contract that will go up to 90 when the contract expires. Fair to to say I'm a pretty easy mark. Could start a money losing website.

calzino, Thursday, 4 August 2022 13:11 (one week ago) link

i have found having your own router as opposed to the one supplied makes things a lot more stable, and configurable.

i have been with BT forever, so, they never ever offered me a Hub, and have always had my own.
then a few years back problems started to occur.
rang BT explained they had never ever sent me a Hub,
and the cheeky b^stards said it would cost me for them to send one (£60!).
f*ck that.
(also, i believe that to reconfigure anything, you have to call the supplier and get them to do it ? )
went to pc world, bought a new belkin (for more than £60 - but still), as mine was clearly obsolete.

however, all of this is minor in comparision to the fact our road is a little snicket road off a main road.
so, there is no way we will ever get fibre up here.
good old copper for us with max speeds = 12Mb.
(fine for me + one other most of the time)
after a couple of years of realising that i was paying more than folks in my town who were getting 35Mb+
i rang and kinda gave BT grief about the situation.
15 mins later, they gave me a 2 year deal for £30 per month.
when it came to recently renew the price they actually dropped to £28.

which for 12Mb and extras i.e my daily call to my mum,
i am ok with.

as i said, fuck their toys : if you can, get your own.
a lot more options especially if you run an internal network.
DHCP (i.e. the default) for Sonos can become a proper pain.
with your own router, you can define the IP address of your Sonos devices,
which i found to make things a lot more stable.

mark e, Thursday, 4 August 2022 18:19 (one week ago) link

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