How does this alter your online activity?
i.e listening to more online radio, downloading music.
If your using a dial up modem connection, What would make you switch to Broadband? i.e at the moment the cost of Broadband access is still high, around £40 + per month plus a one off connection charge, approx 150.00.
How low would the costs have to come down before you would consider switching?
― DJ Martian, Monday, 25 June 2001 00:00 (nineteen years ago) link
― Robin Carmody, Monday, 25 June 2001 00:00 (nineteen years ago) link
Anyway, I got BY Openworld about 2 weeks ago and it's the shit.
Couldn't go back now. Plus it's cheaper for a lot of people. £40 a
month but no ISP charges so if you spend more than £30 a month on phone
bills then why not get it constantly on at a much better speed?
― Greg, Tuesday, 26 June 2001 00:00 (nineteen years ago) link
― Richard Tunnicliffe, Tuesday, 26 June 2001 00:00 (nineteen years ago) link
― Pete, Tuesday, 26 June 2001 00:00 (nineteen years ago) link
"Always make things difficult": what do you mean there, Greg? Look,
I *know* I can sound pugnacious and pedantic, but that's only when
certain people deliberately try to irritate me. It's me reducing
myself to their level, really, and it must be fucking enervating for
anyone else to read. I'll be finding out about ADSL soon. You may
well be right.
If, on the other hand, you mean that I prefer to live in a place
which *might* be quite late getting ADSL, well I can't do anything
about that :).
― Robin Carmody, Tuesday, 26 June 2001 00:00 (nineteen years ago) link
As for the BT thing, it's probably true but not exactly a bad
situation. I once did an economics case study on the oligopoly in the
telecoms market but I've forgotten it all. Was quite interesting.
― Kim, Wednesday, 27 June 2001 00:00 (nineteen years ago) link
― Graham Bates, Saturday, 16 February 2002 01:00 (eighteen years ago) link
― Billy Dods, Saturday, 16 February 2002 01:00 (eighteen years ago) link
― michael, Saturday, 16 February 2002 01:00 (eighteen years ago) link
It hasn't really changed my activities. I'm still not a big fan of
multimedia sites (but I was at http://www.rathergood.com/
yesterday). There's only so much Flash/streaming video one can take.
I have used Limewire (Gnutella clone) a little, it can be wonderful
(50-60KBps) when downloading from the right site, but people
downloading from me don't have such a good time, but I suppose it is
better than 56K modem for them anyway. It's good occasionally when I
want specific music. It does slow down browsing and everything else
when in use.
If I didn't already have a place to host my site, I would probably
try to host it locally, and have people access it via my cable modem.
― Michael Bluett, Thursday, 21 February 2002 01:00 (eighteen years ago) link
I have a question
I have a BT line in my new flat but it is currently inactive
I don't want to take a BT line as it is only available on a yearly contract but I will only be in this place for 6months
my intention was to sign up to bethere.co.uk's be unlimited plan (which has no contract period but a three month notice period for cancellation)
but I need a BT line to do so
can anybody work out a viable way to get the intertubes into this flat?
― czn, Monday, 3 September 2007 12:47 (twelve years ago) link
Are you in London now, czn? No clue about the broadband, sorry.
― Stevie T, Monday, 3 September 2007 13:03 (twelve years ago) link
I am london, yup! wimbledon
― czn, Monday, 3 September 2007 13:13 (twelve years ago) link
i think you'll have to open an account with BT for the line rental, even if using Telewest or Tiscali for broadband itself? not sure
if you're just paying BT for the line rental surely you won't be tied to 12 month contract with them?
― blueski, Monday, 3 September 2007 13:29 (twelve years ago) link
you shouldn't be liable for the 12 month contract if the line has been active in the last 3 years, i seem to remember
― tissp, Monday, 3 September 2007 13:37 (twelve years ago) link
where is czn living? chancery lane? wanstead flats? the beckton alp? the top of the c2?
― Filey Camp, Monday, 3 September 2007 13:51 (twelve years ago) link
if i was rich i would buy beckton alp and build a house and a funicular on it
― blueski, Monday, 3 September 2007 13:53 (twelve years ago) link
if i was rich i'd buy a hat
― Filey Camp, Monday, 3 September 2007 14:54 (twelve years ago) link
BT line rental is for a minimum of 3 months, not 12. Check with them when you activate the line, but I'm pretty sure that's true.
There are plenty of ISPs offering broadband on monthly contracts. They tend to be a bit more expensive, but they also tend to be the smaller organizations with better customer service, e.g. http://www.zen.co.uk/broadband/athome.aspx. You'll probably have to provide your own router if you're not willing to commit to a year though. These are anything from £10 on eBay to £100 new for a fancy one.
― caek, Monday, 3 September 2007 16:21 (twelve years ago) link
i may have spare router - not wireless tho
― blueski, Monday, 3 September 2007 16:23 (twelve years ago) link
thanks caek, I'll double-double check that 3-month point
I have a wireless router and modem already
― czn, Monday, 3 September 2007 16:28 (twelve years ago) link
There may be a fee for broadband activation on the line too. This fee is levied by BT to the ISPs. The ISPs don't normally pass it on to the customer for 12 months contracts, but they probably will for shorter ones if the line is liable (which it will be if it's not currently active, I think). I think it's £50+VAT, but that may be out of date.
Also, maybe start here looking for good ISPs that do short contracts: http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/internet/internet_20070321.shtml.
― caek, Monday, 3 September 2007 16:32 (twelve years ago) link
minimum period, even for reconnection, is 12 months
WTF, I thought LLU was supposed to eradicate this anti-competitive BT schtick
― czn, Tuesday, 4 September 2007 08:21 (twelve years ago) link
Are you sure that's for the phone line rental and not the broadband? Ring up and don't mention the internet. Surely if someone is in London for a few months they don't have to pay a year's line rental?
― Alba, Tuesday, 4 September 2007 14:39 (twelve years ago) link
I say "surely" to express my disapproval if it really is the case. I have no information to offer.
― Alba, Tuesday, 4 September 2007 14:43 (twelve years ago) link
yup, didn't mention the internets at all - they changed it from 3 months to 12 months apparently
it is insania
― czn, Tuesday, 4 September 2007 15:03 (twelve years ago) link
sorry for your troubles
― RJG, Tuesday, 4 September 2007 15:04 (twelve years ago) link
they know about people like you
― Tracer Hand, Tuesday, 4 September 2007 15:07 (twelve years ago) link
Ask them what the contract cancellation fee will be at six months. Shouldn't be much more than about £50, right?
― caek, Tuesday, 4 September 2007 15:07 (twelve years ago) link
line rental for six months would be little over £60
― RJG, Tuesday, 4 September 2007 15:08 (twelve years ago) link
I'll go without
― czn, Tuesday, 4 September 2007 15:13 (twelve years ago) link
What about NTL?
Or explaining the situation to your company and asking them if they could see fit to add administration of the phone line to the package?
― Alba, Tuesday, 4 September 2007 15:27 (twelve years ago) link
Has anyone used the 3 mobile broadband dongle? It's on special if you order through quidco at a fiver a month for 1gb and I'm tempted by it but it's an 18 month contract and the pricing's quite steep if you go over the limit.
― Billy Dods, Tuesday, 23 September 2008 16:43 (eleven years ago) link
I am moving to a flat five minutes away from my current flat and Be tells me they don't provide service to my new flat - it's on a different "exchange"
I have been so happy with Be, and I have no idea who to turn to now. Any suggestions?
― The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 11:27 (ten years ago) link
can i also just add - ARSEGRAPES
― The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 11:40 (ten years ago) link
OK I have just discovered that the phone exchange my new flat is part of "hasn't been opened to competition" by BT - it's still on ADSL rather than ADSL2+, so speeds are 8meg rather than 21meg.
O2 says they'll provide service but for 17.50 a month! Ugh.
― The Clegg Effect (Tracer Hand), Tuesday, 8 June 2010 12:52 (ten years ago) link
that's about what i'm paying iirc but i'm some kind of stooge who's been on the same plan for the last umpteen years due to laziness.
― sent from my neural lace (ledge), Tuesday, 8 June 2010 12:59 (ten years ago) link
I wondered this yesterday - I've been on the same plan for 3 years and am probably paying way over the odds nowadays.
― krakow, Tuesday, 8 June 2010 13:00 (ten years ago) link
Hmmm, 02 = Be Network. Might be worth making a support ticket with Be if you haven't already.
― Chewshabadoo, Tuesday, 8 June 2010 13:04 (ten years ago) link
I was on the middle Be package for £18 a month, I asked if they could make o2's pricing and they knocked it down to £12 and gave me a couple of months free.
― Chewshabadoo, Tuesday, 8 June 2010 13:06 (ten years ago) link
Last year I moved from somewhere with a 2mb exchange yet to somewhere which does 8mb, then found that since I'm a mile from the exchange I can expect, oh, a whisker above 2 on a good day. Is this the best we can do? Time to move to South Korea.
― atoms breaking heart (a passing spacecadet), Tuesday, 8 June 2010 13:07 (ten years ago) link
I'm almost 3 miles away and can get 6mbps down and 1.3 up. Sounds like there may be problems on your line, or you need a new ISP.
― Chewshabadoo, Tuesday, 8 June 2010 13:11 (ten years ago) link
Hm. I'm with Be (on their cheapest plan as obv no point in paying for the higher bandwidth) and am otherwise quite happy with them. The phones do sound a bit crappy, but I thought it might be because they're cheap wireless phones.
How can I tell if there are problems with the line? I fear I'll have to work out what the hell all the numbers on those line check websites mean.
― atoms breaking heart (a passing spacecadet), Tuesday, 8 June 2010 13:17 (ten years ago) link
have be/02 been throttling torrents these last couple of months or is it just me? i get 5-10 minutes of regular speed and then it falls to >10 every time
― r|t|c, Tuesday, 8 June 2010 13:18 (ten years ago) link
You probably will need a phoneline - if you don't already have a BT line installed it's a lot cheaper to go with Virgin or Sky. You can get phone-free packages but iirc they're just as expensive as the ones with a phoneline. You can always unplug it.
I'm in a similar situation in that we have a 2nd phoneline on the landlady's Virgin account, but she won't let us ground-floor occupants share her broadband, and we couldn't get broadband over our phoneline, so I'm using a 3G dongle, I wouldn't recommend it.
― Map Ref 52°N 6°W (useless chamber), Wednesday, 3 October 2012 15:33 (seven years ago) link
I already have a 3G dongle, it's nowhere near fast enough to use for work purposes.
Someone recommended BE - people were talking about it upthread, is it OK? Who is it owned by?
(If I feel discomfort at dealing with Virgin, I feel outright revulsion at giving money to Sky.)
― White Chocolate Cheesecake, Wednesday, 3 October 2012 16:13 (seven years ago) link
maybe get 4G? You'll need to be with everydickeveryhole though
― ^ sarcasm (ken c), Wednesday, 3 October 2012 17:05 (seven years ago) link
Be and O2 Broadband are now owned by Sky.
Which means I'll be looking for another provider. Any tips?
― TracerHandVEVO (Tracer Hand), Wednesday, 8 May 2013 22:27 (seven years ago) link
are u renouncing for moral reasons or is there something i should be aware of
i did enjoy the many emails and letters all like "nothing's changing we just wanted to say hi"
― r|t|c, Wednesday, 8 May 2013 23:22 (seven years ago) link
Virgin has been great for us - very fast, no technical problems (well, offline for maybe 2 hours in 18 months), definitely no caps.
― toby, Thursday, 9 May 2013 14:14 (seven years ago) link
Is BT broadband any cop at the moment? Since I'm paying for a phoneline from them anyway I might as well roll the whole thing together.
― Matt DC, Thursday, 9 May 2013 14:41 (seven years ago) link
I've had no complaints at all from 2yrs of O2 but the idea of giving money to Sky on a monthly basis is kind of grim.
I'm in the O2 boat, and the news that BT Broadband customers will get the new BT Sport channels for free is very very interesting.
― Eyeball Kicks, Thursday, 9 May 2013 14:45 (seven years ago) link
― Matt DC, Thursday, 9 May 2013 14:52 (seven years ago) link
Yeah, just announced this afternoon.
― ailsa, Thursday, 9 May 2013 14:53 (seven years ago) link
― Eyeball Kicks, Thursday, 9 May 2013 14:53 (seven years ago) link
the idea of giving money to Sky on a monthly basis is kind of grim
Yes, this. I'm a Be customer in the same boat. Plus Sky Broadband don't have the best reputation, and also, I might need my tinfoil hat for this one, but I can't say it particularly delights me to have the logs of everything I do on the internet sitting on a Murdoch Empire computer.
Does anyone get BT Infinity/fibre-to-the-kerb? Shame it's so expensive. It's annoying because my area has an unusually bad line to the exchange and so quite slow speeds via the non-fibre line, but there's no in-between option.
― susuwatari teenage riot (a passing spacecadet), Thursday, 9 May 2013 14:59 (seven years ago) link
I went with virgin because they're currently the only company who'll give you an Internet line without a telephone landline. I'd had enough of automated ppi claim phone calls 5 or 6 times a day and the only real person phoning my landline was my mum.
― i lost my shoes on acid (jed_), Thursday, 9 May 2013 15:15 (seven years ago) link
just contemplating making that move myself. saving £15 a month seems like a no-brainer (although it's more like only £8 with their pricing structures).
― Elvis was a hero to most but he never her (ledge), Thursday, 9 May 2013 15:33 (seven years ago) link
Basically what I'm getting at is "do BT throttle Bittorrent?"
― Matt DC, Thursday, 9 May 2013 15:35 (seven years ago) link
that is a good question, that i'd like to see answered
T-Mobile have just sent me an offer for 6 months of free "unlimited" broadband, which sounds tempting enough to actually open the envelope
sort of cringe at the prospect of having to phone BT support for anything
― TracerHandVEVO (Tracer Hand), Thursday, 16 May 2013 18:51 (seven years ago) link
I'm in this boat too. V disappointed as o2 have been consistently great after awful experiences way back when with orange and tiscali. Been thinking about going to plusnet fibre. Friend on virgin gets traffic shaped to fuck when I leech off his connection pop round for a cup of tea during peak hours, fwiw.
― sktsh, Thursday, 16 May 2013 22:24 (seven years ago) link
xxpost It depends on the package
― Jill, Friday, 17 May 2013 00:01 (seven years ago) link
i had bt broadband, which was shit, for several years. the thing was that i cancelled it because i was going to move to another provider (it was called bt openworld at that point) but after i cancelled it they never actually switched it off. for three years i had free broadband because they are idiots. I'd call them three glorious years of free broadband but it was frustratingly slow even though it was free to me. I have excellent virgin broadband now only because i moved house. and no landline because who wants that?
― i lost my shoes on acid (jed_), Friday, 17 May 2013 00:25 (seven years ago) link
I've joined Plusnet
― TracerHandVEVO (Tracer Hand), Friday, 24 May 2013 11:47 (seven years ago) link
srsly i must be missing something here, if the service is going to be the same then why go to the trouble of jumping ship
― r|t|c, Friday, 24 May 2013 11:51 (seven years ago) link
Having to have a landline I never use to have ADSL is bad enough, but can anyone give a reason why the force bundling of landline plans with Fibre hasn’t been outlawed?
― Chewshabadoo, Friday, 24 May 2013 12:00 (seven years ago) link
O2's customer service was really the only reason I stayed with them. Speeds were not great, and the price was not great, but if anything went wrong I could get on the phone with someone who actually listened. It will eventually be Sky's customer service people dealing with these accounts, I'd imagine. So there's that. Plus I'm American and the idea of any bit of my money making its way into Fox News programme-making gives me the crepes
― TracerHandVEVO (Tracer Hand), Saturday, 25 May 2013 14:38 (seven years ago) link
I've just followed you and shifted to plusnet Tracer. Has yours actually moved over yet?
― sktsh, Saturday, 8 June 2013 12:20 (seven years ago) link
Yes! The wireless is more effective - it reaches up to the little aerie where my wife has her desk, whereas the O2 wireless box was sporadic at best - and it feels faster as well.
They send you the router and say not to connect it until you get an email or a text saying that it's ready. My router came last Saturday, and on Wednesday my O2 connection vanished. I phoned up Plusnet and they said "oh, it's actually ready now" and by the time I hung up I had my email telling me it was ready. So, er. But anyway, it was all fine after that. It took about two minutes to get through to a support person at Plusnet at 8pm which seems like pretty good going. Anyway, no complaints whatsoever as yet.
― TracerHandVEVO (Tracer Hand), Sunday, 9 June 2013 08:31 (seven years ago) link
Ah, cheers- that's really good to hear! My flat has concrete walls and there's a spot in the living room where the connection crawls along. Would be good if it fixed that!
― sktsh, Sunday, 9 June 2013 19:24 (seven years ago) link
sktsh!!!! Alert!! There is an UPLOAD SPEED CAP on Plusnet's bone-simple residential broadband accounts, for god knows what reason, it's asynchronous DSL right so who cares but anyway, it is a fact. You can call them up and they'll uncap it with no change to your tariff. (!!!??)
― TracerHandVEVO (Tracer Hand), Monday, 17 June 2013 21:20 (seven years ago) link
bt infinity has been flawless for me w/ pretty heavy usage, fwiw
― ogmor, Monday, 17 June 2013 21:27 (seven years ago) link
Thanks for letting me know, Tracer! (Wonder why they put it in if they're happy to remove though..)
― sktsh, Monday, 17 June 2013 22:33 (seven years ago) link
Yeah I know!
ogmor, Infinity isn't available in my part of town but if it ever does become available plusnet will offer it, because they run entirely on BT's services from what I can gather
― TracerHandVEVO (Tracer Hand), Wednesday, 19 June 2013 15:22 (seven years ago) link
What's the feeling a couple of more months on?
I'm on BE and thinking of switching motivated by the Sky takeover and the now relatively high price. Plusnet at £4.99 p/m for unlimited (reduced from £9.99) beats the socks off the £18 I pay now!
― NWOFHM! Overlord (krakow), Saturday, 17 August 2013 20:42 (six years ago) link
Have you noticed be getting throttled? Moved into a house with Sky from somewhere with Be before. Massive issues with videos buffering and other slow issues in the evenings.
― Chewshabadoo, Sunday, 18 August 2013 09:22 (six years ago) link
£4.99 p/m for unlimited (reduced from £9.99)
i am going to call them up and have a go at them for this
― TracerHandVEVO (Tracer Hand), Sunday, 18 August 2013 11:38 (six years ago) link
Chewshabadoo, it has seemed a bit slower than normal the last few weeks, but that could be the power of suggestion!
Tracer, they cut it since you signed up? Bah! How are you finding plusnet?
I'm perhaps silly to still pay over £18 p/m when prices have tumbled in the years since I signed up to that deal, but it never really occurred to me to check when everything was working fine.
― NWOFHM! Overlord (krakow), Sunday, 18 August 2013 12:32 (six years ago) link
We have plusnet and tbh getting a bit fed up with it, we have to restart our router all the time cos it keeps dropping connection.
― Just noise and screaming and no musical value at all. (Colonel Poo), Sunday, 18 August 2013 12:52 (six years ago) link
oh no! when i had O2 ours was like that (with wifi) but with plusnet it's been rock solid.
― TracerHandVEVO (Tracer Hand), Sunday, 18 August 2013 13:57 (six years ago) link
When I was with be, A few years back I told them I was thinking of moving and they gave me a third off the regular price.
― Chewshabadoo, Sunday, 18 August 2013 15:46 (six years ago) link
I've loved plusnet so far. I went with fibre so it's pricier on its own, but I took phone too and it's ended up more or less the same I was paying for o2+bt.
The connection's been rock solid (and about 20Mb/s faster than what they told me it'd be) - before I turned it off recently to swap routers I was at 18 days uptime. I've replaced their router with a netgear job I got on ebay as the wifi in the router they supply doesn't get anywhere near full speed, but tbf my flat has concrete walls so that probably doesn't help. It didn't seem any worse than the o2 one.
Anyway, wd recommend. If you're going to go for it, you'll get money back through quidco/topcashback too.
― sktsh, Sunday, 18 August 2013 20:14 (six years ago) link
who is the best provider now. MSE is recommending plusnet
― tony blair electric chair (||||||||), Saturday, 30 November 2019 20:41 (eight months ago) link
I doubt that! Zen have always been rock solid for me.
― Chewshabadoo, Saturday, 30 November 2019 23:03 (eight months ago) link
I've been very happy with Plusnet for a few years now. Connection is solid and speeds are great. I'm probably paying over the odds nowadays, as I've never looked around for other deals after my initial one ended, precisely because nothing's ever gone wrong (yet).
― brain (krakow), Sunday, 1 December 2019 12:12 (eight months ago) link
Also on PlusNet, since a February house move. Apart from their sales dept being a bunch of lying snakes, the service has been pretty good, I'm in a pretty rural area too and I see our village FB group complaining about BT and Sky or whoever dropping out/slowing down a lot and it rarely happens to me.
― Maresn3st, Sunday, 1 December 2019 12:23 (eight months ago) link
how much are you all paying, inc. line rental? I'm with virgin, since they're the only ones who do broadband with no line rental required, but over the last six years the price has gone from £25 pm to £37.50.
― The Pingularity (ledge), Sunday, 1 December 2019 18:14 (eight months ago) link
I pay £40 p/m for unlimited fibre extra (~70 Mbps down, ~20 Mbps up) inc. line rental with plusnet, which is the non-deal price. Their current deal looks to be £27 p/m for the same for 18 months, which is around what I paid for the first 18 months too. I should probably shop around and then try to get some kind of reduction from them.
Looks like Zen are £35 p/m for similar speeds.
― brain (krakow), Sunday, 1 December 2019 18:33 (eight months ago) link
XP - for PlusNet I'm paying about £26 pm including line rental, the phone works in different tiers too, depending on usage.
― Maresn3st, Monday, 2 December 2019 17:44 (eight months ago) link
plusnet are pish
to this day the best service I've had was from virgin fibre. doesn't come to our house unfortunately : /
― megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:17 (three months ago) link
problems w plusnet: frequent drops on laptop (which is a 2020 model so has a decent wireless card); iOS devices unusably slow on it (tested on work wifi network where they're blazing fast so again it's not their chips); it's... not all that fast. streaming on my smart TV is pish too but I'm putting that down to the fact my TV is at the back of the house, and down a level from the router
― megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:18 (three months ago) link
also when I signed up you could talk to an advisor live on their website. they've since removed that functionality (was pre-rona) which is super annoying. fuck a phone
― megan thee macallan 18 year (||||||||), Wednesday, 29 April 2020 08:19 (three months ago) link
It’s on the expensive side, but I find Zen’s service to be excellent.
― Chewshabadoo, Friday, 1 May 2020 17:03 (three months ago) link