Filmstruck / Criterion Channel

Yeah. I’ve got a similar situation.

Success! The lock icons have all suddenly disappeared and I'm streaming like a Russian racehorse.

Lol, if not The Turin Horse.

Oh wow, they have Kiarostami's 24 Frames -- I didn't catch that when they announced April titles.

what did you have to do?

From the Recently Added tab, go to View All and it's in there. Also, it looks like the entire streaming library is available if you know what you're looking for and get there via a search. They just don't have a way to browse it yet.

I mean to get rid of the locks?

Oh, they just disappeared at some point. I did log out of the app and back in at one point, give that a shot.

Still there. Maybe I never really signed up property. Did you ever get a “Start Watching” email? I didn’t.

I didn't either.

Okay, I did find Thanks for Subscribing To Criterion Charter Channel email.

Ah, I think it will work if you quit and restart the app, not log out and log in.

App's fully functional for me too.

Haven't tried to download anything just yet, but I'm thrilled that's an option for me too, what with a plane trip coming up next week!

Or maybe not. Not entirely sure how sync works yet, or if it works yet.

On iPhones?

So here's a question -- on Roku, looks like you're still supposed to use the VHX app. But I'm getting the same problem I had with a lot of the preview showings -- I can select the film, but I can't actually PLAY one. It just loops me back around to the film's selection screen. Any guesses?

Okay, just kept pushing buttons and then all of a sudden “It is Alive!” Downloading something short to watch a bit during lunch.

I think there's supposed to be a CC app for Roku coming sometime during the day. I just checked our Roku in the living room and it's not available yet. xp

That would follow. (Searching for Roku help on the site shows answers for a flicker of a second, so yeah, must not be live properly yet.)

not working on ios (asking me to resubscribe again) and not available on Amazon just yet... looks like there are bugs to work out.

https://smile.amazon.com/dp/B07PPB3PTV/ref=sr_1_1?qid=1554737248&refinements=p_4%3AThe+Criterion+Collection&s=mobile-apps&sr=1-1

Is this what you're after?

yep, thanks!

now live in Canada

Does the downloading actually work? It finally finished and now says

Could not play video

Sorry we encountered an issue when
playing this video. Code -11800
_______________________
OK

Yeah, no app via Roku for us yet ...

Posted on a forum:

"Update at 12:15 EST: I can get to the Roku app through the link on their website, but it says "The channel can not be added due to an unexpected error" when I try to install it. Anyone else getting it to work?
https://channelstore.roku.com/details/276871/the-criterion-channel";

Awesome, successfully added!!!!

Wait, not successful. Not only that, it says it can't find my email in its system ... despite me receiving emails from them. Hmm.

And now ... working? Weirdness going on.

Yeah convoluted but I'm good to go with Roku now, thanks!

Meantime currently syncing up a film on my phone because I've got a flight later today and this'll help it pass brilliantly.

*fingers crossed* that it will work properly for you

Successfully downloaded Chris Marker's Junktopia to my phone.

so is phone the only way to use it? I still haven't evolved toward watching moves on it.

No, I've tested it and it currently works on both Roku and my desktop just fine, as well as my phone. It's good to go.

Is there anywhere in the app or desktop version that lists a simple A-Z of all the films on there?

yeah, that was vexing me too

Nope

I was getting an error message "Sorry, this video cannot be played while your device is connected to this external monitor" on Chrome (mac desktop), and a Reddit person has already done the helpdesk work. It's an HDCP issue -- the content plays fine on Safari.

Don't think you can search by, say, genre yet, either.

i'm getting the following error on Aazon Fire: "this device does not support secure video playback"

The channel is up and functional on my TV.

So can one actually watch La Jetée if one has the desire to, or only some videos about La Jetée ?

La Jetée - It's not under its own name but it is available if you choose the double feature "Chris Marker meets 2 Live Crew". Just a mistake I guess.

Anyone else having this issue - When watching on my desktop, I get about 20-30 seconds of low quality pixelated movie before better quality kicks in. Happens at the start of films or when I move the time slider. Wish it would just spend longer buffering and start up with a good picture.

Roku app is up in Canada, though I haven't signed in yet to see how it works.

Desktop buffering has been the slowest for me too. iPhone and Apple TV it snaps almost immediately into full HD.

Does the downloading actually work? It finally finished and now says

*Could not play video*

Sorry we encountered an issue when
playing this video. Code -11800
_______________________
OK

Okay, sorry for posting that twice, just sent my complaint to them. Will see what they say.

Tried their troubleshooting checklist now don’t To the last item and just reinstalled the app. Here goes nothing.

Aargh. Nothing.

It's the first day, folks.