http://insidescoopsf.sfgate.com/blog/2014/09/17/richmond-restaurant-owner-encourages-bad-yelp-reviews/
― ╲╱\/╲/\╱╲╱\/\ (gr8080), Sunday, 21 September 2014 15:10 (eleven years ago)
I didn't get to try the coffee or any other products. Had, I, I may give 1-2 more stars. That being said, I did go in as they were closing and was received by really rude staff members.
I was supposed to meet a coffee date there and wasn't wise enough to check the hours. The door was open, I walked in, and they said "sorry, were about to close." I said, oh ok, well then I guess we'll find a different place, do you mind if I use the washroom." After this, things we're quite perturbing. The barista was hesitant and said I would have to buy something, but he'd ask the manager. He asked the manager and she said "nope, youd have to buy something." I told that that I fully intended to buy something, I went their with a purpose, that being said, they're basically closed, couldnt I just use the washroom for a second. She replied curtly "no." I found this rude and bothersome.
I walked out thinking "wow, so like do they just have a really old vulnerable bathroom and they know after like three more flushes that gaskets or whatever is gonna blow and they'll have to call an emergency plumber?"
I didn't realize it at the time, but the place isn't really a good place to sit and chat, but that's not their thing and I learned when I walked in.
So the coffee may be great, and maybe the other staff is great. But the two people I encountered, especially the manager, provided possibly the poorest customer service I have ever encountered.
― carl agatha, Wednesday, 24 September 2014 13:43 (eleven years ago)
4 1/2 stars, seriously?!? I stopped in last night to get a taste of what folks were talking about...I was very disappointed. Ok, first off I ask specifically for a Coors light in a bottle when I ask for a small Asahi and they tell me bottled beers only come in one size. I assumed they meant large so I figure a 12 oz bottle will suffice, I'm driving. The girl shows up with a glass of beer. I don't like glasses in restaurants I don't know (trust), so I never see the bottle and don't really know where my beer comes from, give people what they ask for! Then I order the yellowtail (Hamachi) and fatty tuna (Toro) sashimi. I get what looks like pretty nice yellowtail and what is basically lighter red tuna; Huh? Let's get somethong straigh, lighter colored tuna does not Toro make. This told me everything I needed to know, I regret not asking for the check at that point. No disrespect to the good people of the greater Annapolis area, but if you don't press the obvious Korean owners of this Japanese style eatery, they'll apparently serve you anything and charge for what they say it is, not matter what you're getting. Toro ain't cheap, but I love that marbled butter more than anything in a sushi joint, don't lie to me! Truth be told, it actually wasn't bad tuna and the yellowtail was not bad, but that loving feeling I was hoping for was growing cold most riky-tik. I figure the fish quality isn't bad so I order a Rainbow Roll (Cut style roll), hold the shrimp; chef says "no problem", ok! The roll comes, looks kind of small but yellowtail, salmon and avocado look bright and fresh, so I'm good. Then, I do the bullshit check and sure enough, in the crab capitol of the world there's imitation crab in the middle of my roll! Imitation crab, is not crab, it's the leftover crap that's soft when they fillet off a fish, it's the crap that falls on the floor, the waste! They cook it down, compress the hell out of it in the process and then add red food dye on the outside so when they slice it up it has a crab appearance, hence, imitation crab or as I like to call It: BULLSHIT! I know most places do it and most people don't care, I guess I'm not most people because proper and quality ingredients are what makes sushi expensive, and what I expect. I'll gladly pay, just don't lie to me. I go to Koi in Seal Beach Ca, almost exclusively, we've been going there since 1994. The head chef has educated me over the years. That's another thing, who are the no personality "helpers" behind tbe sushi bar?!? No attempt at rapport, just staring at me and asking, "It's good?", really?!? They never moved from their spots; move dude, either engage me, find out what I might like so I 1) have a better social dining experience and 2) if done right, I'll gladly give you more of my money! Amateur hour, no thank you Nova, you're a No-Go ...if in a pinch, I guess, but there has to be a true Japanese sushi house around Annapolis that believes in a true Japanese sushi experience...where?!?
― how's life, Wednesday, 24 September 2014 13:51 (eleven years ago)
Unfortunately, very little gluten free items. Only one to my knowledge. So, if you are Gluten intolerant DON't eat here. Their Nori isn't gluten free, at least that is what a was told by the lady who answered the phone.
― how's life, Wednesday, 24 September 2014 13:52 (eleven years ago)
scumbag yelp review with a gooey, racist center!
― carl agatha, Wednesday, 24 September 2014 13:54 (eleven years ago)
I don't like glasses in restaurants I don't know (trust)
― LIKE If you are against racism (omar little), Wednesday, 24 September 2014 14:03 (eleven years ago)
Let's get somethong straigh
xp: yes! that was my favorite line. Also
I'll gladly pay, just don't lie to me. I go to Koi in Seal Beach Ca, almost exclusively, we've been going there since 1994. The head chef has educated me over the years.
― how's life, Wednesday, 24 September 2014 14:13 (eleven years ago)
I am only interested in a true Japanese sushi experience, so I ordered a Rainbow Roll.
― controversial but fabulous (I DIED), Wednesday, 24 September 2014 14:26 (eleven years ago)
I'll gladly pay, just don't lie to me. I go to Koi in Seal Beach Ca, almost exclusively, we've been going there since 1994. The head chef has educated me ejaculated repeatedly in my food over the years.
― bippity bup at the hotel california (Phil D.), Wednesday, 24 September 2014 14:29 (eleven years ago)
that loving feeling I was hoping for was growing cold most riky-tik
― Gumbercules? I love that guy! (Trayce), Thursday, 25 September 2014 01:11 (eleven years ago)
No fucking way
― 龜, Thursday, 25 September 2014 01:14 (eleven years ago)
Oh I just read kkcgs post
― 龜, Thursday, 25 September 2014 01:17 (eleven years ago)
If that's Joss on Main Street, it's one of the best places on the east coast, and the last time I was there it really was full of dumb dumb tourists eating California rolls.
― Three Word Username, Thursday, 25 September 2014 16:36 (eleven years ago)
It's Nova, next to the Edgewater K-Mart.
― how's life, Thursday, 25 September 2014 16:47 (eleven years ago)
i was looking for a "true japanese sushi house" so i went to the place next to kmart in edgewater and boy was i disappointed
― flatizza (harbl), Thursday, 25 September 2014 22:22 (eleven years ago)
All Yelpers live in hope of being transformed into a viral Upworthy "twist" article.
― Doctor Casino, Friday, 26 September 2014 01:21 (eleven years ago)
one of my favorite thai restaurants in l.a. is in a strip mall across from a kmart. (it's not the most authentic, but it's more authentic than a lot of places! thai people eat there!)
― syro gyra (get bent), Friday, 26 September 2014 06:15 (eleven years ago)
Yeah, I actually have never eaten there, so I can't speak to its quality. Maybe I will pick some up today.
― how's life, Friday, 26 September 2014 09:09 (eleven years ago)
Cash only & corkage fee is $10 per bottle so don't bring Two Buck Chuck or some other plonk. It's not worth the corkage. A good Gewurztramier or a mellow, fruity Chardonnay having undergone malolactic fermentation is another good alternative.
― syro gyra (get bent), Saturday, 27 September 2014 23:32 (eleven years ago)
Rubric: 5 = Mindblowing 4 = Excellent 3 = I see the charm 2 = Disappointing 1 = Never again
― syro gyra (get bent), Saturday, 27 September 2014 23:33 (eleven years ago)
what does "not worth the corkage" mean. i mean it is yelp but what kind of logic is that
― flatizza (harbl), Saturday, 27 September 2014 23:39 (eleven years ago)
I've dined at Urban Butcher about 10 times now and the food is fantastic. BUT, I went last night to dine alone. I requested the table that I normally use and was denied seating and told that the table was "reserved". There were plenty of vacant tables nearby. My suspicion is that the host didn't feel that I was the right look for the place or thought that as single diner I wouldn't be profitable. I was disappointed in this host but have nothing less than stellar service from Alex, Daniel, Taylor, and Gabbie.I'm hoping this was a one-time occurrence. MANAGEMENT, I hope you're listening! If this happens again to me, I will not be a repeat customer. Silver Spring is not Manhatten -- so please dump the snobbery.
I'm hoping this was a one-time occurrence. MANAGEMENT, I hope you're listening! If this happens again to me, I will not be a repeat customer. Silver Spring is not Manhatten -- so please dump the snobbery.
― linda cardellini (zachlyon), Saturday, 27 September 2014 23:44 (eleven years ago)
xp i dunno, they're literally letting you bring in wine from the outside, i don't see what the problem is.
― syro gyra (get bent), Saturday, 27 September 2014 23:45 (eleven years ago)
"manhatten"
― syro gyra (get bent), Saturday, 27 September 2014 23:46 (eleven years ago)
tho i can't tell if he was denied ALL seating or just that table. there's a bar anyway.
― linda cardellini (zachlyon), Saturday, 27 September 2014 23:46 (eleven years ago)
people who complain about not being able to get "their" table don't understand how restaurants work.
― syro gyra (get bent), Saturday, 27 September 2014 23:47 (eleven years ago)
oh, you're not letting me sit at my special snowflake table. YOU'RE the snob in this situation, clearly.
― syro gyra (get bent), Saturday, 27 September 2014 23:48 (eleven years ago)
he has a table that he normally uses, MANAGEMENT
― flatizza (harbl), Saturday, 27 September 2014 23:52 (eleven years ago)
For our wedding we were very excited to call The Commons our home, however, a bad experience with The Beacon still sits in our memories. We were also very excited to invite our friends and family to join us there for a special getaway! The hotel is beautiful and we really enjoyed the atmosphere and we were proud to be able to offer the same for our guests. However, although everything about our wedding was so beautiful and amazing, our very last moments of the week spent at The Beacon still leave a bad taste in our memories. This is so sad that one experience can stick in our memories and this is why I feel compelled to actually write a review. After the night of our wedding our parents and close relatives all gathered at The Beacon for brunch. There were 12 of us total trickling in as we woke up and were excited to share one last time together as we all parted ways across the country (and world) and it would be awhile to see each other again. As my husband and I arrived the waitress greeted us very stressed saying "You must have a reservation! I can't handle people just coming in like this!". She continued to say short comments about how annoying this was and how it was all our fault. My in-laws feeling terrible about the stress this was causing her volunteered to sit apart from the group since it was "too difficult" for the waitress to move the 2 person table that sat right next to our table to allow them to sit. I was overwhelmed with the stress this was causing and the way it was making my guests feel and all the excitement of the night before quickly was forgotten as my guests and myself were trying to diffuse the situation. As my in-laws sat far away from us and my family sat in silence and shame that we were causing such a problem in the very not busy restaurant...I pulled the waitress aside. I told her how embarrassing this was that she was short with my guests, lecturing them, making them feel incredibly unwelcomed, and that they were being incredibly accommodating and she can just take her time and do the best she can. I have worked in the service industry for years, I know that feeling of being overwhelmed but we were the most chill group of 12 (which isn't that big and the restaurant was slow!). I asked her if she expected us to leave by all of her comments and if so, she should pull us aside and talk to me instead of announcing all the stress and snarky comments to my guests. I was so mortified. The manager came over after the waitress was able to calm down and just try her best. His first comments were to blame us and to ask for proof of a reservation! Again, mortified in front of my guests and shocked that this restaurant could not accommodate a chill group of 12 regardless of a reservation or not during a slow time. He did after me explaining how unprofessional this has all been and embarrassing offer my husband and I our meal free. The meals came out at completely random times (totally worth the waitress not scolding us though) and we continued to feel so awkward there. I just can't imagine doing that as a service industry to a group of people that were so happy to just have an nice chill breakfast together and after spending thousands of dollars at The Commons.
― Guayaquil (eephus!), Tuesday, 30 September 2014 12:39 (eleven years ago)
"we were the most chill group of 12"
― Guayaquil (eephus!), Tuesday, 30 September 2014 12:40 (eleven years ago)
can't believe this thread had 2658 posts before it got to "mortified".
― how's life, Tuesday, 30 September 2014 12:50 (eleven years ago)
idk seems kind of unchill
― Spirit of Match Game '76 (silby), Tuesday, 30 September 2014 19:43 (eleven years ago)
http://www.newrepublic.com/article/119352/what-language-yelp-reviews-tells-us
― my jaw left (Hurting 2), Tuesday, 30 September 2014 19:47 (eleven years ago)
my family sat in silence and shame that we were causing such a problem in the very not busy restaurant
― LIKE If you are against racism (omar little), Tuesday, 30 September 2014 19:56 (eleven years ago)
a bad taste in our memories
― ╲╱\/╲/\╱╲╱\/\ (gr8080), Wednesday, 1 October 2014 11:24 (eleven years ago)
Read the Voltaire review, then the owner comment
http://www.yelp.com/user_details_reviews_self?userid=9v2a0rXMjUa0fLBpXQmUXQ&rec_pagestart=0
― my jaw left (Hurting 2), Monday, 6 October 2014 16:22 (eleven years ago)
bravoadditional points for flyover shade
― resulting post (rogermexico.), Monday, 6 October 2014 17:19 (eleven years ago)
amazing
― jello my future biafriend (roxymuzak), Monday, 6 October 2014 18:03 (eleven years ago)
― jello my future biafriend (roxymuzak), Monday, October 6, 2014 6:03 PM (5 minutes ago) Bookmark Flag Post Permalink
― ƋППṍӮɨ∏ğڵșěᶉᶇдM℮ (jon /via/ chi 2.0), Monday, 6 October 2014 18:09 (eleven years ago)
amazeballs
― LIKE If you are against racism (omar little), Monday, 6 October 2014 18:10 (eleven years ago)
no!
― jello my future biafriend (roxymuzak), Monday, 6 October 2014 18:10 (eleven years ago)
¯\(°_o)/¯
― LIKE If you are against racism (omar little), Monday, 6 October 2014 18:33 (eleven years ago)
Being a Yelp user, I'm sure you were aware that on our Yelp business page, on the right side of the screen, it lists details about our establishment. There is an item listed "Take-Out : No"
― Doctor Casino, Monday, 6 October 2014 22:50 (eleven years ago)
Yeah that restaurant owner's smackdown was excellent, esp if her husband srsly pulled out the "I'm a lawyer" BS.
― Gumbercules? I love that guy! (Trayce), Monday, 6 October 2014 22:54 (eleven years ago)
i loved the "we'll just starve"! please do.
― flatizza (harbl), Monday, 6 October 2014 23:03 (eleven years ago)
C'mon guys every Yelp user is a special and delicate snowflake that deserves special treatment at each and every establishment. Oh, wait.
― ƋППṍӮɨ∏ğڵșěᶉᶇдM℮ (jon /via/ chi 2.0), Monday, 6 October 2014 23:12 (eleven years ago)
i couldn't see the owner's smackdown where is it on that link?
― difficult-difficult lemon-difficult (VegemiteGrrl), Tuesday, 7 October 2014 01:11 (eleven years ago)
http://i.imgur.com/5fm0fo1.png
― 龜, Tuesday, 7 October 2014 01:13 (eleven years ago)
Her Yelp feed is full of joy:
****I felt like I was in a fast-paced butcher shop--except for the arrival of my food--which was extremely slow for all the rush, chaos, and terrible service. Two waiters: one, even though I'm Indian-American, condescendingly, and with a smirk, tried to tell me that paneer is "cottage cheese." Thanks a lot--when I ask about a dish and his thoughts, I really want condescension. We ordered chai thrice the first time and they kept forgetting. Then the second waiter abruptly spilled a glass of red wine on me. Note: I didn't order any red wine--they brought me and my brother a glass to taste. We thought that was nice, but it wasn't very good, so we didn't drink much, and the very rude and abrupt waiter spilled it all over my new white AG cords and new suede shoes and pink cashmere shawl (yes, 100% cashmere). Samir, the manager, tried to make up for it and offered to pay for my dry cleaning, but it looks like the pants are totally ruined. My brother and husband just spent an hour trying to scrub out the stains, but it doesn't look good. Samir also offered us sparkling wine with dessert (didn't ever bring it), and the staff offered to bring club soda to put on the stains. My brother asked for it twice, but they forgot, and eventually we just wanted to get out of there so we could go home and try to salvage the pants and cashmere shawl. I went to Pippali hoping for a 1 hour dinner, but due to the drama of spilling wine and the very slow and forgetful service (even after they spilled red wine all over everything I was wearing), it was a 3.5 hour dinner. After this happened, the first waiter kept coming to our table and grabbing things we were still using--like half full wine glasses. When we asked him to stop, he mumbled something about not wanting the glasses to spill, with a smirk on his face, as if what they did before (I was covered in red wine was a joke). I felt that that service and the rude behavior was very insulting. I don't like people touching my glasses without asking me whether I want them removed--it's just dirty and leads to spillage like the red wine spill I've written about. I really never want to go back--but I'll be curious to see if Samir follows through on his promise to help me deal with the expensive ruined clothing. If so, I will update my review to reflect that. The vegetarian food was very mediocre. The tapioca appetizer was served to us cold. The kadi with it was delicious, though. The channa was totally boring and a bit greasy. Panner tikka had great texture, but no taste or spice, as if it never marinated and was just made on the spot spontaneously. My brother reports that the chicken dish he had was quite delicious. The naan was good and tasted fresh and was served hot. The chai was good the second time when we asked them to make asli masala chai with ginger, spice, and tea leaves. (the first time it was tastless).
― Guayaquil (eephus!), Tuesday, 7 October 2014 01:51 (eleven years ago)