I HATE APPLE

despite my experience, I really think the repair/replacement/warranty model they have is good. I was just dumb and didn't buy that nice applecare this time that covers accidental damage. there's really no good reason to do fiddly repairs like this in stores rather than regional or even a single refurb center -- there's no customization on an iPad, it's a lot easier to shell out $49 for a replacement and just swap them

then again, my friend works in the hardware support for a large company and that's pretty much his dream support model, so I've heard a lot about the pros/cons

if i were rich i'd get apple care w/ everything, but i'm not so i don't

btw the secret for non-iPad/iPhone applecare is to buy it from a discounted source, like an ebay seller

then again in that scenario maybe i'd just hurl my apple devices at the wall every time i got a little scratch on them and then go buy new ones

most of them don't cover accidental damage! just the iPhone/iPad thingy

although my shady coworker who worked at Best Buy in college claims BB's extended warranty can cover a lot, if you know the right technician there

I swear, everyone I know who's ever worked at BB is shady as hell

it's an amazing store

here's some broken shit that doesn't work so you can't try it out

here's a bunch of fucking compact discs

he was telling me about a tool one of the technicians had created that would instantly short out a motherboard. a lot of other things weren't covered under warranty, but a shorted motherboard would be, so they'd helpfully finish off a customer's laptop with it so they could replace it under warranty.

well, "a bunch" is stretching it

xpost awesome

have you been in the "new floor plan" best buys? they moved almost all the media off to the side and 90% of the floor space is headphones, bluetooth speakers, fitness accessories (fitbit, crap like that) and cell phone/laptop sales areas that have their own checkout counters. there's only a couple checkout counters at the front. brave new world.

i might've? i mean, i've been in at least three best buys within the past year or so

you can come to the midwest some day and visit Best Buy/Target central

i'm there

(btw just after talking here about apple care and shit i was heading out for a bit and dropped my phone on the hard garage floor. the battery plate fell off, but i just put it back on an that was that. sometimes only having a flip phone is a lucky thing.)

I just never drop my devices. I hold them as carefully as a baby.

good idea

probably saves you a lot of money

I am willing Jeff's cat to knock his phone off of things right now

http://farm8.staticflickr.com/7368/8727035426_c6ea363c4b.jpg

She's going to get that iPad in just a minute.

Then probably take out the iMac.

menacing

http://www.scaredofheights.com/storage/os_x_snow_kitten_box.png.scaled.1000.jpg

kittens that resemble steve jobs.xls

http://www.techeye.net/assets/upload/Animals/myfavouritecatbelly.jpg

what will they do when they run out of cats - do the ubuntu thing?
Asshole Apricot

go out of business

I still wish for a non-apple garageband

audacity

not as good as garageband but
http://www.reaper.fm/

Reaper blows GarageBand away. It's got a learning curve, but it's super-powerful.

Hey hip-hop nerds. What kind-of hip-hop is this?

xp i agree in terms of power and capability, but it terms of picking it up and just plain using it Garageband is still best at that

two weirdly specific questions:

1) if i download 10.8 from the app store and install it on the same computer, is it possible to do a fresh install, i.e. will i be given the opportunity to wipe the hdd during the install process?

2) can apple stores do minor iphone repairs instore, e.g. just to take an example completely at random, a stuck on/off switch, or do they have to send them away to the same place i would send it myself?

have you been in the "new floor plan" best buys? they moved almost all the media off to the side and 90% of the floor space is headphones, bluetooth speakers, fitness accessories (fitbit, crap like that) and cell phone/laptop sales areas that have their own checkout counters. there's only a couple checkout counters at the front. brave new world.

this sounds almost exactly like circuit city used to be set up

Can't wait for the online sales tax to take effect and BestBuy realizes oh shit we suck because we suck, not because you can save 8% on Amazon.

Best Buy's decline makes me so sad

It hasn't been the same since people stopped buying Case Logic products.

1) Yeah, but you'll need to make an installer from a USB disk or similar
2) They don't bother - they generally just swap the unit. There's a controversy over the idea that they might start to do some repairs in store.

Caek, you can but you need to put it on a usb first. So you download from the app store as normal, but don't actually install. The installer will be saved to your applications folder - inside that package (in contents/shared support/) is a disk image called InstallESD. Clone this to a USB in disk util or dd and voila, you can fresh install from that.

My friend's husband works in the wee one in stratford westfield. She says generally they tend to do a straight swap if in warranty - otherwise they send it off. They might do more in store at the bigger shops though?

(xp heh what stet said)

oh here we go http://liondiskmaker.com/

thanks guys

iphone is a 4s, so it's like 18 months old, but it's under applecare. swap for a 5 would be nice. we'll see. (we'll also see if my german is up to this.)

thanks especially for saving me the bother of googling the usb trick!

good luck w/phone!

what's the thinking on retina ipad mini? this year?

why don't they just make macbooks waterproof? so annoying.

i mean, my macbook is in the clear now, but it is so fragile and precarious, i almost don't want to take it anywhere

end of summer maybe? xp http://www.macrumors.com/2013/05/07/mass-production-of-retina-displays-for-ipad-mini-expected-to-start-in-june-or-july/