Netflix - Not bad! Qwikster - uh, never mind...

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Switching to DVD usually made them slightly less of a wait. However, Blu-ray is pretty much the only reason I'm using a mailing service anyway.

Spencer Chow, Monday, 22 February 2010 20:35 (sixteen years ago)

I guess the movies I want to watch no one else cares about then. I see this happen with some brand new releases, but I usually get them within a couple of weeks.

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 20:36 (sixteen years ago)

Only one is a V long wait! (Maybe more when I've gone thru the ILX film poll). Just intersted in the logic behind it, is all.
Just had a look at their FAQs and they don't really say except that you may get a 'differentiated' service depending on how you use your account, and they tend to give priority to those who receive fewest DVDs (all other things being equal).

I've never had a problem with Netflix, great service actually. Think once I've had an unwatchable disk and one time I had to wait an extra day while processing.

Not the real Village People, Monday, 22 February 2010 20:36 (sixteen years ago)

And to be clear, the DVD's definitely had waits too (something I had almost never experienced previously).

Spencer Chow, Monday, 22 February 2010 20:36 (sixteen years ago)

Ah Blu-ray. Okay that's a whole different animal.

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 20:36 (sixteen years ago)

who gives a fuck, if you have to wait they send you an extra dvd!

allyboy (Whiney G. Weingarten), Monday, 22 February 2010 20:37 (sixteen years ago)

i have 500 discs in my queue and three are short waits. no problems on this end.

jeff, Monday, 22 February 2010 20:38 (sixteen years ago)

For years, I've been able to get new releases within a week of release. Now I can't. They're not managing service level expectations very well.

And Fig, I'm talking about DVD wait times too.

Spencer Chow, Monday, 22 February 2010 20:40 (sixteen years ago)

xxp obviously some people give a fuck.

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 20:40 (sixteen years ago)

well obviously, but WHY?

allyboy (Whiney G. Weingarten), Monday, 22 February 2010 20:42 (sixteen years ago)

they send you an extra one and then the one you wanted comes A WHOLE DAY LATER...

this is a degree of whiny tight-assery that should be filed under some word that "first world problems" won't adequately cover

allyboy (Whiney G. Weingarten), Monday, 22 February 2010 20:44 (sixteen years ago)

They send you the next one in your queue, but they won't send the one you want until it is 1. in stock, and 2. they receive the next envelope from you.

Spencer Chow, Monday, 22 February 2010 20:48 (sixteen years ago)

When it takes 5 weeks for those stars to align it can be annoying.

Spencer Chow, Monday, 22 February 2010 20:48 (sixteen years ago)

IN MY DAY WE HAD TO GO TO THE PENNY ARCADE AND FEED THE MACHINE

Spencer Chow, Monday, 22 February 2010 20:49 (sixteen years ago)

stop being such a white tight ass spencer

max, Monday, 22 February 2010 20:50 (sixteen years ago)

oh wait that said whiny

max, Monday, 22 February 2010 20:50 (sixteen years ago)

WAIT A MINUTE, I'M CHANGING THE REEL ON THIS NEW BLOCKBUSTER 'THE GREAT TRAIN ROBBERY'. THE CANNISTERS WERE JUST DROPPED OFF VIA PONY EXPRESS LAST MONTH.

Spencer Chow, Monday, 22 February 2010 20:52 (sixteen years ago)

That's half-whiny to you!

Spencer Chow, Monday, 22 February 2010 20:52 (sixteen years ago)

Inglorius Basterds has been at the top of my queue since it was released on DVD and it is still listed as Very Long Wait.

I agree that after a while, this gets pretty annoying.

Moodles, Monday, 22 February 2010 21:16 (sixteen years ago)

"this is a degree of whiny tight-assery that should be filed under some word that "first world problems" won't adequately cover"

This is amazingly rich.

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 21:49 (sixteen years ago)

xp Weird - I just put IB in my queue to see, and it was listed as available "Now". Oh, Netflix, you and your shady algorithms.

Nhex, Monday, 22 February 2010 22:11 (sixteen years ago)

Sure, but will it say "Now" when it's time for Netflix to actually send it to you?

Moodles, Monday, 22 February 2010 22:24 (sixteen years ago)

Good point!

Nhex, Monday, 22 February 2010 22:24 (sixteen years ago)

It's interesting that you would see different availability. You're both looking at DVD, not Blu-ray?

Spencer Chow, Monday, 22 February 2010 22:25 (sixteen years ago)

do you guys live near each other?

jeff, Monday, 22 February 2010 22:26 (sixteen years ago)

I added Paranormal Activity to our queue about a week before it was released, but there were two movies ahead of it. When I sent the disc before it back I checked the availability and it said "Long Wait", but it still showed up in our mailbox two days later.

you gone float up with it (jon /via/ chi 2.0), Monday, 22 February 2010 22:30 (sixteen years ago)

yeah I hit em up for Serious Man like 4 days ago and it said "long wait" but then it arrived on Saturday

king willie style (will), Monday, 22 February 2010 22:33 (sixteen years ago)

Yeah I get Long Wait movies all the time (like BLACK DYNAMITE.)

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 22:34 (sixteen years ago)

I'm glad I posted here, because it is clear that you people are the reasons for my long waits! first few movies on my queue that have been getting skipped: A Serious Man, Zombieland, Black Dynamite... and then Hurt Locker and Inglourious, which I got so sick of waiting for I just bought them on Blu-Ray (cheap on amazon).

richie aprile (rockapads), Monday, 22 February 2010 23:02 (sixteen years ago)

Well I got Black Dynamite on Friday and returned it the next day. Same with Hurt Locker.

Fig On A Plate Cart (Alex in SF), Monday, 22 February 2010 23:03 (sixteen years ago)

Yeah its awesome because I call them and say, "hey, could you please not send this movie over to richie aprile (rockapads) and send it over to me instead?", and they are always like, "sure! no problem".

you gone float up with it (jon /via/ chi 2.0), Monday, 22 February 2010 23:09 (sixteen years ago)

i knew it!

richie aprile (rockapads), Monday, 22 February 2010 23:09 (sixteen years ago)

Don't worry, I'm going to go after Alex in SF's movies next. You should start getting yours again!

you gone float up with it (jon /via/ chi 2.0), Monday, 22 February 2010 23:46 (sixteen years ago)

I have Black Dynamite out right now, btw.

Your body is a spiderland (polyphonic), Monday, 22 February 2010 23:49 (sixteen years ago)

plz to hurry so i can watch, lol, and post my opinions to the black dynamite thread. thx.

-r.a.

richie aprile (rockapads), Tuesday, 23 February 2010 00:03 (sixteen years ago)

Out of 455:

Very Long Wait
Paranormal Activity
Zombieland
Beau Travail
Inglorious Basterds

Long Wait
Igby Goes Down
Band of Brothers Disc 1
Gladiator

Short Wait
Duck! The Carbine High Massacre
Family Nest
The Deer Hunter
Ball of Wax
Country Boys Disc 1
The September Issue
Dead Snow

Jeff, Tuesday, 23 February 2010 00:22 (sixteen years ago)

That's really weird because I just now checked my queue and Zombieland is 3rd on the list and says 'Now'.

you gone float up with it (jon /via/ chi 2.0), Tuesday, 23 February 2010 04:39 (sixteen years ago)

When I sent the disc before it back I checked the availability and it said "Long Wait", but it still showed up in our mailbox two days later.

I've never had to wait very long for a "long wait" movie, tbh. Usually two or three days.

รด_o (Nicole), Tuesday, 23 February 2010 05:00 (sixteen years ago)

watch less new movies, they generally suck

paul wall destroyer (Whiney G. Weingarten), Tuesday, 23 February 2010 05:04 (sixteen years ago)

Maybe you should watch more new movies, which suck less

Fig On A Plate Cart (Alex in SF), Tuesday, 23 February 2010 14:01 (sixteen years ago)

FWIW, 3 of the very long waits are blu Ray.

Jeff, Tuesday, 23 February 2010 14:25 (sixteen years ago)

Do you guys all live near each other? I would think wait time would correlate very closely to which distribution center you were closest to.

Jack the Dude-Kicker (HI DERE), Tuesday, 23 February 2010 14:29 (sixteen years ago)

Apparently the one copy of Inglorious Basterds at the Austin distro center is in constant demand. I guess ol' QT is pretty popular around here...

Moodles, Tuesday, 23 February 2010 14:41 (sixteen years ago)

I'm in Chicago.

Jeff, Tuesday, 23 February 2010 14:55 (sixteen years ago)

I was only ever annoyed when I got a movie after a wait and then it was too scratched to play.

mh, Tuesday, 23 February 2010 14:58 (sixteen years ago)

that's annoying, but also a situation where they will send you a new copy as soon as you report the problem.

richie aprile (rockapads), Tuesday, 23 February 2010 15:26 (sixteen years ago)

They're customer service has been great. There have been some issues with syncing on the watch instantly movies, and each time I've reported the issue, they've given me a credit on my account.

Jeff, Tuesday, 23 February 2010 15:55 (sixteen years ago)

isn't it also a function of now many movies you rent per month? i'm absolutely terrible, keep things for weeks (i do use Roku all the time though) so Netflix is dying to keep my business - I think I got Hurt Locker the day after I put it at the top of my queue, same w Inglourious Basterds.

musically, Wednesday, 24 February 2010 16:16 (sixteen years ago)

This is something that really bugs me with how they prioritize things. The more moeny you spend and the more movies you can get at once, the slower your service is. Kind of strikes me as ass-backwards.

Moodles, Wednesday, 24 February 2010 16:22 (sixteen years ago)

Netflix, every time I think "Oh I'm just going to cancel this for a few months" and go to the website and see how cheap it is and how many movies I get, I can't bear myself to do it. Recently I moved and where I moved to there is a 1-2 day return on movies if I mail them out in the morning at the post box down the street.

Adam Bruneau, Wednesday, 24 February 2010 16:27 (sixteen years ago)


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