people that YELP are scumbags

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Friends of mine opened a cafe and I was considering advising them to avoid Yelp entirely -- anyone have thoughts or anecdotal experience relevant to that?

'arry Goldman (Hurting 2), Friday, 5 September 2014 16:07 (nine years ago) link

I enjoy those "they hate us on Yelp" stickers that some establishments put up, tell them to do that.

Spirit of Match Game '76 (silby), Friday, 5 September 2014 16:32 (nine years ago) link

you guys i wish i could share how often i am in meetings where tripadvisor reviews are read aloud/my hotel's tripadvisor ranking is discussed/obsessed over

╲╱\/╲/\╱╲╱\/\ (gr8080), Friday, 5 September 2014 16:45 (nine years ago) link

i am always a little creeped out when hotel/b&b/etc employees implore me to leave good reviews for them on tripadvisor. like it taints the whole interaction a little, lays bare the mercenary foundation of the hospitality/guest relationship.

adam, Friday, 5 September 2014 16:53 (nine years ago) link

I feel a similar thing with Taco Bell and Home Depot, where they remind you that you can be entered into a chance to win amounts of money if you go online and complete surveys rating your experience.

how's life, Friday, 5 September 2014 16:56 (nine years ago) link

Any other stores that do that, by the way?

how's life, Friday, 5 September 2014 16:56 (nine years ago) link

Walgreens

kinder, Friday, 5 September 2014 17:00 (nine years ago) link

you guys i wish i could share how often i am in meetings where tripadvisor reviews are read aloud/my hotel's tripadvisor ranking is discussed/obsessed over

― ╲╱\/╲/\╱╲╱\/\ (gr8080), Friday, September 5, 2014 12:45 PM Bookmark Flag Post Permalink

oh man, i forgot about this shit, yes. between that and time obsessing over the keeping-up of franchise standards ("we could lose the flag!), it's no surprise nothing important ever got accomplished in any hotel staff meeting i ever attended.

Doctor Casino, Friday, 5 September 2014 17:04 (nine years ago) link

Friends of mine opened a cafe and I was considering advising them to avoid Yelp entirely -- anyone have thoughts or anecdotal experience relevant to that?

― 'arry Goldman (Hurting 2), Friday, September 5, 2014 9:07 AM (1 hour ago) Bookmark Flag Post Permalink

Not sure you can even opt out of Yelp once your on there. And every business in the phone book gets put up there. An organisation I managed which had no customers and no reason to be on Yelp had a profile that Yelp had created. Despite weeks of emails and so on I couldn't get them to remove it. You just get barraged with messages about how best to engage with your customers and so on. I have hated Yelp ever since.

everything, Friday, 5 September 2014 17:33 (nine years ago) link

just this morning i was in a meeting where several managers were bemoaning the fact that it was a BRAND STANDARD to have the heavy-duty cotton "hand towels" (expensive and nice but still disposable paper towels) in all restrooms because:

  • 1) they are very expensive and "people take a bunch instead of just using one to dry their hands" so its racking up a huge bill
  • 2) people keep throwing them in the toilets and then they clog the toilets
first, it was decided that the housekeeping staff should remove the towels and replace them with cheaper, more conventional paper towels over night and on weekends (presumably when there is a higher chance of drunks)

then the topic of why they were ending up in the toilet was revisited, and people speculated various explanations until the director of engineering spoke up and said "people are using them as a butt gasket" meaning they were placing them on the toilet seat so they wouldnt have to put their bare ass on the toilet seat, then it only made sense to put them in the toilet and flush

then it was discussed why we don't have those disposable toilet seat covers seemingly every public restroom in the country has, and eventually it was decided that we would purchase and install them in all public restrooms, culminating in a top-level manager literally exclaiming "we solved a problem today, guys!"

this at a "luxury hotel" that just wrapped a $35m renovation.

╲╱\/╲/\╱╲╱\/\ (gr8080), Friday, 5 September 2014 17:34 (nine years ago) link

baahahahhaa, thank you for that story.

Doctor Casino, Friday, 5 September 2014 18:30 (nine years ago) link

I love those expensive paper towels

Spirit of Match Game '76 (silby), Friday, 5 September 2014 19:00 (nine years ago) link

food.......gasm

am0n, Friday, 5 September 2014 19:09 (nine years ago) link

(small bit of drool is forming)

flatizza (harbl), Friday, 5 September 2014 23:03 (nine years ago) link

(small amount of drivel is forming)

linda cardellini (zachlyon), Saturday, 6 September 2014 01:12 (nine years ago) link

Just an FYI.....The girl who puts the toppings on doesn't understand the word "extra". I ask for extra onions EVERY time and she NEVER does it. Hopefully the Sub Nazi will replace her soon. :-)

iggwilv azaelea (sanskrit), Saturday, 6 September 2014 22:34 (nine years ago) link

- Christopher W.

LIKE If you are against racism (omar little), Saturday, 6 September 2014 22:53 (nine years ago) link

like u-boat?

linda cardellini (zachlyon), Saturday, 6 September 2014 22:53 (nine years ago) link

sub-nazi at best

flatizza (harbl), Saturday, 6 September 2014 22:54 (nine years ago) link

Say Prochnow?

"a bit of goatery, some demonry" (GOTT PUNCH II HAWKWINDZ), Saturday, 6 September 2014 22:57 (nine years ago) link

http://www.wearysloth.com/Gallery/ActorsL/10103-27.gif

Doctor Casino, Sunday, 7 September 2014 00:29 (nine years ago) link

The cute girl at work told me she's a Yelp Elite. What the

calstars, Wednesday, 10 September 2014 21:12 (nine years ago) link

If this review were just about the food, it would be five stars all the way. But I think it's important to also discuss the dining experience, which really fell short, hence my three star review. First of all, the space feels like a hotel lobby. I guess it's a reflection of L'Etoile's old menu - boring and safe. It's perfectly nice, but it's bland and lacks character.

Second were the other diners and the servers. I've always known that L'Etoile is a special occasion restaurant. At $500/meal for two, which is what our total bill was with tax and tip, the average Madison diner can't afford to eat at L'Etoile more than once or twice a year. So I shouldn't have been surprised that the other diners there the night we were were mostly special occasion diners. However, what did surprise me was the total lack of dining sophistication. These diners were clearly not true foodies, and it was clear that this night out was their one big fancy meal of the year. If that had been all, then good for them. But the problem was that the servers seemed to dumb down the food and wine descriptions for the entire restaurant to the lowest common denominator. It felt like amateur hour to me. I'm also not sure if L'Etoile will be able to sustain the new menu concept. As you would expect, we were there for about two hours because it takes time to get through seven courses. When we ordered the seven courses with pairings, our server seemed pleasantly surprised. That struck me as odd, but over the course of our meal it became clear that we were the only table that did go for the full tasting menu. Not only that, but two tables of diners came in, were seated, looked at the menu, and then left without ordering.

So again, I was disappointed in L'Etoile. I know that there are diners in Madison who can appreciate the concept because I eat with them at Forequarter and Papavero, and mingle with them at SloPig. But for some reason, L'Etoile isn't getting them in the door. Maybe they need to reexamine their brand. In the meantime, if I want a Tory Miller dining experience, I'll be at Graze where the food is also great, and the dining experience is better.

Guayaquil (eephus!), Saturday, 13 September 2014 04:22 (nine years ago) link

Same reviewer also encountered a non-foodie at another local eating establishment

"In fact, I was shocked that Eno Vino had 4.5 stars on Yelp, but then I listened to the other diners around us and I'm pretty sure that their palattes weren't exactly sophisticated. Case in point, the woman behind me asked the waiter if the pork belly was really intestines. When he explained what pork belly was, she seemed incredibly impressed. In fact, she even said, "Fancy!" in a completely non-sarcastic way. So maybe Eno Vino has an overly inflated rating on Yelp because its diners think the food is "fancy" and don't know how well-prepared "fancy" food like pork belly should actually taste?"

Guayaquil (eephus!), Saturday, 13 September 2014 04:24 (nine years ago) link

I mean, I dunno, maybe Yelp would actually be better if people just reviewed the other customers instead of the restaurant itself.

Guayaquil (eephus!), Saturday, 13 September 2014 04:25 (nine years ago) link

i have no idea how brian eno's pork belly would taste tbh

linda cardellini (zachlyon), Saturday, 13 September 2014 05:46 (nine years ago) link

Eno Vino. Is that Brian's urine.

the Bronski Review (Trayce), Saturday, 13 September 2014 05:56 (nine years ago) link

palattes

resulting post (rogermexico.), Saturday, 13 September 2014 06:12 (nine years ago) link

tbh self-proclaimed foodies on yelp is an snl sketch that writes itself why isn't lorne on this

linda cardellini (zachlyon), Saturday, 13 September 2014 06:33 (nine years ago) link

just five minutes of clueless shitlords eating food and talking about it confidently i'd watch just for that

linda cardellini (zachlyon), Saturday, 13 September 2014 06:34 (nine years ago) link

Havent Portlandia tackled that kinda thing? Seems like they would (ive only seen a few eps but it certainly touched on that wank)

the Bronski Review (Trayce), Saturday, 13 September 2014 06:41 (nine years ago) link

Vegan, locavore, food truck, and brunch dining all addressed by Portlandia but not high-end foodieism that I can recall

Spirit of Match Game '76 (silby), Saturday, 13 September 2014 06:48 (nine years ago) link

Here come the warm jets again.

Three Word Username, Saturday, 13 September 2014 09:11 (nine years ago) link

In my fantasy this story actually ends with a talking pig coming up behind her and saying "You know nothing of my belly"

Guayaquil (eephus!), Saturday, 13 September 2014 13:01 (nine years ago) link

http://upload.wikimedia.org/wikipedia/en/7/73/Fat_bastard.jpeg

"How you got to teach a course in anything is totally amazing."

Doctor Casino, Saturday, 13 September 2014 16:12 (nine years ago) link

SloPig is a Celebration of Heritage Pigs and The People Who Surround The Movement.

xelab hate good times cmon (wins), Saturday, 13 September 2014 16:27 (nine years ago) link

It's a pig cult.

"a bit of goatery, some demonry" (GOTT PUNCH II HAWKWINDZ), Saturday, 13 September 2014 18:49 (nine years ago) link

I came here with my belove poet lover for one drink as I desired something different than my usual Cosmopolitan, Sangria, wine, Sex on the Beach, Martini, etc., which I'm assuming most young bar tenders are not knowledgeable in cocktail drinks. However, no worries... I knew exactly the standard response "What's that?" which this free-spirited Canto Chigga given a copy of Charles Schumann's "American Bar" for the receipe of a Ladies Sidecar 1984 to the bar tender. I made the female bar tender happy as I let her keep a copy of the page from Charles Schumann's "American Bar" for future patron requests. The result of the drink was a loud encore to the ending of a open-mic poetry performers. N.B. Three days later on a Saturday morning, my poet husband divorced me in a private message via Facebook with the standard constructive abandonment: "you're a great girl, but not for me." This dude whose doubles my age in the double digit years lacks tact as he is NOT man enough in respect to ethics and professionalism to say this directly to my face? One Ladies Sidecar for my first taste and I was in love with it becoming an addiction whereas, the hope for my ex-poet lover has eradicated to oblivion. Oooh... I am now in the mood for "Between the Sheets" to wash away the numerous rejections on a Friday night.

ian, Saturday, 13 September 2014 22:44 (nine years ago) link

what tha?

odd proggy geezer (Moodles), Saturday, 13 September 2014 22:48 (nine years ago) link

woooooooooaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaagggggggggggggggggggggggggggg

linda cardellini (zachlyon), Saturday, 13 September 2014 22:50 (nine years ago) link

she has 3,308 more reviews

linda cardellini (zachlyon), Saturday, 13 September 2014 22:51 (nine years ago) link

poll

linda cardellini (zachlyon), Saturday, 13 September 2014 22:53 (nine years ago) link

Is canto short for Cantonese there or is she just really into poetry

xelab hate good times cmon (wins), Saturday, 13 September 2014 22:54 (nine years ago) link

weird

difficult-difficult lemon-difficult (VegemiteGrrl), Saturday, 13 September 2014 23:33 (nine years ago) link

Is canto short for Cantonese there or is she just really into poetry

― xelab hate good times cmon (wins), Saturday, September 13, 2014 3:54 PM (1 hour ago) Bookmark Flag Post Permalink

makes sense given what I sort of have to assume "Chigga" is supposed to mean

Spirit of Match Game '76 (silby), Sunday, 14 September 2014 00:45 (nine years ago) link

"My fiery hunger pangs was withholding me down that I did not take a photo. "

ian, Sunday, 14 September 2014 01:22 (nine years ago) link

A Brooklyn, New York based catalog company that sells unusual wine tools and home decorum furnishings that serve practical uses which are witty novelties. In my continual mission to eradicate junk mail I am adamant to remove my name and address from their mailing list, the service representative is dismissive and callous with her tone. "What is your name and email?" I started to spell out letter by letter very slowly using NATO alphabet when suddenly this representative abruptly interjected with a rude callous: "don't do it that way! Why can't you just tell me the email and your name!!" Whoa. Such a dismissive callous response. She immediately hang up the phone like she was fleeing for her life from a deathly plague. Is this how a business properly treat customers??

ian, Sunday, 14 September 2014 01:23 (nine years ago) link

I only spell use NATO phonetic alphabet for the B, M, and N in my last name since those are the hardest to get over the phone, esp b/c people hear B for V all the time

Spirit of Match Game '76 (silby), Sunday, 14 September 2014 02:06 (nine years ago) link

"home decorum".

cheese is never wrong (doo dah), Sunday, 14 September 2014 02:16 (nine years ago) link


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