my copy of the Scott Walker '30 Century Man' DVD came in a nifty loooking 'HMV Exclusive' sleeve with a booklet
there is an 'exclusive' hmv version of the new ke$ha album.tis a differently designed slipcase.
went in this lunch hour and picked up the superb grace jones 2cd set, 'the compass point sessions', for £7.50 which i'm quite chuffed about.but not a lot has changed, but the staff were running round shuffling stock like their lives depended on it.
― mark e, Thursday, 17 January 2013 13:50 (eleven years ago) link
There is that "you might keep your job if we get bought" aspect, I can believe it.
― Mark G, Thursday, 17 January 2013 13:54 (eleven years ago) link
dunno where else to put this so to heck with it. figure that probably hardly anyone reads the Popbitch mailout anymore so I don't feel too lame c+p-ing from it
>> Thicker than Waterstone's << The high street's last stand Last October, HMV overhauled their staff policy. Afraid it was their workers' body art and sandals that were driving customers away, bosses demanded that all extreme tattoos, piercings and toes be covered up. What good did ragging on the staff do them? None. So Waterstone's, take heed. Tales reach us of the training session you held in which employees were chastised and berated for three hours. In between admonishments they were given such pearls of customer service wisdom as "If you see someone browsing the sport section, shout over 'What's the score?'" and suggesting that they deliver soup to the homes of any regulars who fall ill. When one employee mentioned he'd have to make an hour and a half round trip to deliver soup to any sick regulars in London, the woman leading the session pointed to a picture of a sad face she had drawn and said "This is what the last person who challenged me looked like."
― ▼ardkore mort▼ (DJ Mencap), Thursday, 17 January 2013 16:10 (eleven years ago) link
maybe i shd write to Waterstone's and tell them that if any of their staff so much as look at me while i'm in there i will never visit them again
― non-elitist melted poo (Noodle Vague), Thursday, 17 January 2013 16:12 (eleven years ago) link
If someone from Waterstones turned up at my house unannounced when I was ill I would probably call the police on them.
Last time I went into a Pret I made a point of singling out the surliest looking staff member and telling them I was fine with this being an anonymous alienated transaction.
― Matt DC, Thursday, 17 January 2013 16:14 (eleven years ago) link
woah
― besides Sunny Real Estate (dog latin), Thursday, 17 January 2013 16:24 (eleven years ago) link
it sells the sandwich without a grin or else it gets the hose again
― ledge, Thursday, 17 January 2013 16:25 (eleven years ago) link
When one employee mentioned he'dhave to make an hour and a halfround trip to deliver soup to anysick regulars in London, the womanleading the session pointed to apicture of a sad face she had drawnand said "This is what the lastperson who challenged melooked like."
how do these people get/maintain jobs and not fall through the floor into the kind of sulphurous hell they deserve?
― I had such a fontasy (stevie), Thursday, 17 January 2013 17:09 (eleven years ago) link
i hate the robotic greeting in pret, it's so annoying. i can't look them in the eye, everyone knows it's disgusting and wrong.
i used to work in a waterstones and it was pretty great, but i think there were whisperings then of barbarians at the gates, in respect of hr stuff. think uniforms were just being introduced when i was there.
― Heterocyclic ring ring (LocalGarda), Thursday, 17 January 2013 17:16 (eleven years ago) link
(xp) Because people keep going into places like Waterstones and spending money there. I'm a Foyles man myself.
― Here he is with the classic "Poème Électronique." Good track (Marcello Carlin), Thursday, 17 January 2013 17:17 (eleven years ago) link
But there's not many foyles' outside CXst. Maybe they should expand and set up shops in all towns.. oh wait.
― Mark G, Thursday, 17 January 2013 17:19 (eleven years ago) link
I know someone who worked in Pret. They have loads of visits from mystery shoppers and anything less than a perfect score leads to trouble. The worst thing is that the punishment for any one person getting marked down by a mystery shopper is inflicted on the whole team - and everyone knows it was you - so you kinda don't want to be the one who doesn't smile enough or goes too slow.
― Eyeball Kicks, Thursday, 17 January 2013 17:30 (eleven years ago) link
mystery shoppers presumably easier to spot in hmv as they were the only ones willing to pay £16 for a cd
― a la recherche du tempbans perdu (NickB), Thursday, 17 January 2013 17:34 (eleven years ago) link
That mystery shopper thing is why I always try and big up the surly looking one.
― Matt DC, Thursday, 17 January 2013 17:39 (eleven years ago) link
I bought a Christmas present at HMV.
― EveningStar (Sund4r), Thursday, 17 January 2013 17:44 (eleven years ago) link
Yeah more on Pret here http://www.nytimes.com/2011/08/07/business/pret-a-manger-with-new-fast-food-ideas-gains-a-foothold-in-united-states.html?pagewanted=all
― stet, Thursday, 17 January 2013 17:46 (eleven years ago) link
http://thenewinquiry.com/blogs/marginal-utility/pret-a-mourir/
p much otm
― r|t|c, Thursday, 17 January 2013 17:47 (eleven years ago) link
I'm all for efficiency and politeness but fuck making people feign hyperactive jollity at all times, especially on that kind of money.
― Matt DC, Thursday, 17 January 2013 17:50 (eleven years ago) link
see i'll eat battery eggs whilst bedecked in sweatshop garb but pret, it turns out, is my limit
― r|t|c, Thursday, 17 January 2013 17:51 (eleven years ago) link
friend of mine was actually told that if she smiled she'd get her pret coffee free. she walked out
i felt fucking terrible the other day when i bought my first innocent product. it was half price okayyyyy
― lex pretend, Thursday, 17 January 2013 17:52 (eleven years ago) link
If you want to see ... all the principles of immaterial and affective labor, Virnoesque virtuosity, lateral surveillance, obligatory reflexivity, emotional management, gamification and so on
long been my dream to witness, tbh
― stet, Thursday, 17 January 2013 17:55 (eleven years ago) link
innocent have moved into big branded new skyscraper offices in west ldn where my mum lives, come up from grove and it's like the fucking eye of sauron
― r|t|c, Thursday, 17 January 2013 17:57 (eleven years ago) link
give me 10 shards over that, brr
― lex pretend, Thursday, 17 January 2013 18:08 (eleven years ago) link
Went and checked on the local branch today and there is a note up on the door about going into receivership and how to contact them. Including a point being made about expected volume of contact so better to try to contact them via a website email address.
Shop still looks like it is fully stocked & has advertising pointed towards the door etc. Will miss being able to browse in there even if the ability to do that comfortably was progressively deteriorating over the last while. I was still finding some interesting and unexpected stuff in the racks up until recently. Sir Cloudesly Shovell the Rise Above label stoner band springs to mind from a few months back. There were still several titles I had my eyes on last time I was in there. So wonder what next? Is there going to be a major sale happening?
Really do feel sorry for the guys working in there that I half knew.
― Stevolende, Thursday, 17 January 2013 19:31 (eleven years ago) link
As Ian says, its up to Charidee Shops now.
― xyzzzz__, Thursday, 17 January 2013 20:19 (eleven years ago) link
If Deloitte is the administrators, the clusterfuck will continue. They are the worst.
― Three Word Username, Friday, 18 January 2013 08:27 (eleven years ago) link
They're no Duff & Phelps.
― Troughton-masked Replicant (aldo), Friday, 18 January 2013 09:31 (eleven years ago) link
i miss ottokar's, yall remember ottokar's
― attempt to look intentionally nerdy, awkward or (thomp), Friday, 18 January 2013 09:52 (eleven years ago) link
now that i work in central london i've been coming into contact w/pret more than ever before and i have to say their operation is impressive. the coffee is good. there's not a huge selection but you never have to wait more than a few seconds to get served. i haven't particularly noticed any overweening forced jollity but then again i am american so maybe that sort of thing seems normal to me.
― TracerHandVEVO (Tracer Hand), Friday, 18 January 2013 10:06 (eleven years ago) link
plus the people who work there are cute as all hell.
― TracerHandVEVO (Tracer Hand), Friday, 18 January 2013 10:07 (eleven years ago) link
who was the borders administrator? i have a friend who's STILL trying to get the last of her wages from them.
― Bill Goldberg Variations (Merdeyeux), Friday, 18 January 2013 10:10 (eleven years ago) link
mini-thread-detour: I work in retail...so my question is: how 'friendly' is TOO friendly for guys as customers?
― Blue Collar Retail Assistant (Dwight Yorke), Friday, 18 January 2013 10:10 (eleven years ago) link
ok just read that nytimes article. if americans need tips from british people on fake cheer and motivational teamwork we must be in end times.
― TracerHandVEVO (Tracer Hand), Friday, 18 January 2013 10:10 (eleven years ago) link
xp
smiling, eye contact, talking to me
― non-elitist melted poo (Noodle Vague), Friday, 18 January 2013 10:11 (eleven years ago) link
xp to myself ah mcr, now part of trusty old duff & phelps.
― Bill Goldberg Variations (Merdeyeux), Friday, 18 January 2013 10:11 (eleven years ago) link
commenting on what i'm buying, looking at me funny
stopping me from shoving stuff down my trousers
― non-elitist melted poo (Noodle Vague), Friday, 18 January 2013 10:12 (eleven years ago) link
septum piercings, stupid hair
commerce cheapens us all, i just wanna get what i need and get out while pretending it's not happening
― non-elitist melted poo (Noodle Vague), Friday, 18 January 2013 10:15 (eleven years ago) link
fairly sure i recall your presence of the pret thread on ile? given it up?
i never used to go there but i work in hammersmith and there's fuck all else. pret/wasabi are the only options on the days i don't bring my lunch.
― Hutton dressed as Lahm (LocalGarda), Friday, 18 January 2013 10:35 (eleven years ago) link
wasabi isn't terrible
― besides Sunny Real Estate (dog latin), Friday, 18 January 2013 10:36 (eleven years ago) link
Greggs 4 Lyfe
― non-elitist melted poo (Noodle Vague), Friday, 18 January 2013 10:39 (eleven years ago) link
Greggs must be so much better up North cos it's really nothing special down here. They are great at egg sandwiches, I'll give em that.
― besides Sunny Real Estate (dog latin), Friday, 18 January 2013 10:43 (eleven years ago) link
oh and they're pretty cheap too, so bonus
― Hutton dressed as Lahm (LocalGarda), Friday, 18 January 2013 10:35 (6 minutes ago) Bookmark
yeah only learned of this lark a few months ago. wasnt really intending to make a big stand for worker rights but once aware going in just started to feel creepy and depressing
― r|t|c, Friday, 18 January 2013 10:46 (eleven years ago) link
Pretty sure Greggs is exactly the same everywhere.
― Matt DC, Friday, 18 January 2013 10:54 (eleven years ago) link
nah there are small regional differences but they are cheapish and tasty and don't come with an ideology
― non-elitist melted poo (Noodle Vague), Friday, 18 January 2013 11:02 (eleven years ago) link
bonuses are awarded based on the performance of an entire team, not individuals
classic mongol tactic here
― TracerHandVEVO (Tracer Hand), Friday, 18 January 2013 11:02 (eleven years ago) link
reading the pret thing now actually... xposts
― Hutton dressed as Lahm (LocalGarda), Friday, 18 January 2013 11:03 (eleven years ago) link
Greggs only does Scotch pies in scotchland ;_;
― stet, Friday, 18 January 2013 11:19 (eleven years ago) link