this is the thread where ILX users can describe their preferred feature additions/ interface enhancements to amazon.com because that seems like a better bet than contacting a call center in India. Note: this is not for customer service complaints, that shit is boring.
― TOMBOT, Friday, 5 December 2008 07:28 (4 years ago) Permalink
It would be pretty sweet for both you and me if your MP3 store offered the option to see all the downloads available for an artist in a list, with checkboxes, so that I could check (or uncheck, whatever) all the tracks I don't already have, and buy them in bulk, with a discount. Or without a fucking discount. Seriously.
― TOMBOT, Friday, 5 December 2008 07:30 (4 years ago) Permalink
bez0s graduated from my high school and apparently they always contact him to give money back (school is from the 60s and was 120% overcrowded when i graduated - i'm sure it's worse now) and apparently he always rebuffs them. dunno if that makes him an asshole or not or explains why amazon has dumb community service procedures
― Bomb Sackantino (J0rdan S.), Friday, 5 December 2008 07:30 (4 years ago) Permalink
If you could come up with an interface that didn't have 2704 images and little tracker scripts on top of the fucking flash ads from your home page right down to the goddamn "is this really the sweater you wanted?" page, that would be vaguely convenient to most of the world that believes in shopping from their home broadband instead of their T3 at work.
― TOMBOT, Friday, 5 December 2008 07:32 (4 years ago) Permalink
daerestyou have to login twice if you want to buy something. takes too long to get to the comments, "other items like this" litter the page. we have an excellent local bookstore (vromans) i try to look in for common stuff but for ex: their website doesn't even let you see item availability in store, it's get it shipped or walk in. they gotta get with it.
― but this is ridiculous! (tremendoid), Friday, 5 December 2008 07:34 (4 years ago) Permalink
J0rdan if you got rich would you give money to your high school? I guess I would but I would probably earmark that shit so it doesn't go to like typewriters or something.
― TOMBOT, Friday, 5 December 2008 07:36 (4 years ago) Permalink
WELL YOU SHOULD GIVE A SHIT ABOUT MY LOCAL BOOKSTORE
― fuck u amazon (tremendoid), Friday, 5 December 2008 07:37 (4 years ago) Permalink
yeah i don't know. like i said i'm not passing judgement or anything - and i'm sure the guy donates to actual important things like darfur or something besides his underfunded public high school - but i'm sure he could've spared $25 thou or something
― Bomb Sackantino (J0rdan S.), Friday, 5 December 2008 07:40 (4 years ago) Permalink
i don't buy shit off amazon and im bored and had a small anecdote idk
no it's cool, but I think to be effective this thread should totally be abt amazon.com interface enhancemeat and we can maybe have another whole thread about the possibility that a rich american motherfucker might be a dickwad (not in any way am I denigrating the idea that such a rolling thread of that nature could be a ton of fun and education)
― TOMBOT, Friday, 5 December 2008 07:42 (4 years ago) Permalink
have a friend there?
― fuck u amazon (tremendoid), Friday, 5 December 2008 07:52 (4 years ago) Permalink
It might be easier for me to forward your suggestions to the appropriate people if they weren't laced with swearing and sarcasm...
― schwantz, Friday, 5 December 2008 17:42 (4 years ago) Permalink
lol 2:42 am
― TOMBOT, Friday, 5 December 2008 17:45 (4 years ago) Permalink
1. you lock the target
― Ca-hoot na na na oh oh (HI DERE), Friday, 5 December 2008 17:46 (4 years ago) Permalink
Dear Amazon, accept Paypal payments plz thx.
― WmC, Friday, 5 December 2008 18:28 (4 years ago) Permalink
Please put an unambiguous, obvious login button on your front page.
― Ca-hoot na na na oh oh (HI DERE), Friday, 5 December 2008 18:29 (4 years ago) Permalink
Subscribe and save is great, except when suddenly you decide to ship next month's stuff 3 weeks early. wtf? The email sent a week after I got the stuff was weak. Please to get act together on this, b/c I like the idea a lot.
― Jaq, Friday, 5 December 2008 18:38 (4 years ago) Permalink
(xpost) also: Amazon, once I've logged in, please put an unambiguous, obvious logout button at the top of the page. Because clicking "if you're not snoball, click here", and then getting bounced back to the front page with no confirmation that I've successfully logged out, doesn't exactly fill me with confidence.
― snoball, Friday, 5 December 2008 18:43 (4 years ago) Permalink
It would be kind of funny if clicking on that link caused someone to show up at your house with a bag of candy. Maybe they should do that.
― Ca-hoot na na na oh oh (HI DERE), Friday, 5 December 2008 18:45 (4 years ago) Permalink
"oh shit you clicked on not snoball, this candy is not for snoball!"
― TOMBOT, Friday, 5 December 2008 18:49 (4 years ago) Permalink
dear amazon dot com can we have some sort of setting so that when I visit my goddamn wishlist it does not automatically display in "normal" "unpurchased" mode, or frankly can we have any kind of user settings at all besides "to one-click or not to one-click" because I kinda hate knowing exactly what I'm getting for xmas unless I make a concerted effort to avoid certain links on your site
― TOMBOT, Friday, 12 December 2008 05:10 (4 years ago) Permalink
"I could've sworn I put a thing on my wishlist just the other day, where'd.. oh"
― TOMBOT, Friday, 12 December 2008 05:11 (4 years ago) Permalink
You can set that in preferences somewhere - it won't show you what's been purchased for the entire month of December. Everything stays on your list but the little "purchased" or whatever boxes say "hidden" instead.
― Jaq, Friday, 12 December 2008 05:24 (4 years ago) Permalink
ha. found it, thank you! man this interface is a fuckin' kluge.
― TOMBOT, Friday, 12 December 2008 06:12 (4 years ago) Permalink
Thanks for allowing me to convince some sucka to buy my Bonnie Prince Billy CD for $18 on ur website lol
― Z S, Friday, 12 December 2008 06:16 (4 years ago) Permalink
PS if you can help me convince some sucka to buy my Beat Happening boxset for $104.99 I will recommend you to friends and family
― Z S, Friday, 12 December 2008 06:17 (4 years ago) Permalink
man this interface is a fuckin' kluge.
I know - it took me ages to figure out how to change the shipping address for the wish list. Actually, I'm not sure I ever did find that....
― Jaq, Friday, 12 December 2008 06:17 (4 years ago) Permalink
quiz based on Amazon's 'Statistically Improbable Phrases'
― munch crunch, Wednesday, 3 June 2009 06:04 (3 years ago) Permalink
So they finally screwed up an order (left out an item) after ~8 years and god knows how many orders. Not a bad track record.
― Kiarostami bag (milo z), Friday, 4 November 2011 18:17 (1 year ago) Permalink
An old email account is suddenly getting loads of spam from something called AmazonLocal. Won't let me opt out, won't even recognise my email address. I contacted their chat support and got some bloke who advised me to TELEPHONE AMERICA in order to stop the spam. Basically Amazon is seriously >< THIS close to losing all my business for life.
― * The "no hands" rule can be compared to socialist tax policies (Autumn Almanac), Saturday, 15 September 2012 05:36 (8 months ago) Permalink
Eventually I got directed to some web form to send an email to some mob who had better stop the spam or else I will go fucking ballistic
― * The "no hands" rule can be compared to socialist tax policies (Autumn Almanac), Saturday, 15 September 2012 05:37 (8 months ago) Permalink
I sent an email to their AmazonLocal help thing, saying they are sending spam to an email address that they claim is not on their system, and please stop immediately. The reply: 'We can't help you coz you don't have an account with that email address. Please call this international phone number instead'
1. DERP2. UM NO
― * The "no hands" rule can be compared to socialist tax policies (Autumn Almanac), Saturday, 15 September 2012 06:01 (8 months ago) Permalink
The 'request cancellation' feature is weird. This has happened to me multiple times now:
1. I have, say, four items on order to be shipped simultaneously. I want to cancel all of them. They're apparently shipping soon and so cancellation isn't guaranteed.
2. I request cancellation, and I get an email a few minutes later saying that they could only cancel two of the items.
3. I then go back to the cancellation page and cancel the two remaining items. They're cancelled successfully.
Is Amazon just trying to make it difficult to cancel orders?
― jim, Sunday, 21 October 2012 17:41 (7 months ago) Permalink
i ordered something for next day delivery, realized immediately that i ordered the wrong thing, and it was already too late to cancel my order.
― Roberto Spiralli, Sunday, 21 October 2012 18:07 (7 months ago) Permalink
I wish I'd known before I joined the "waitlist" a Black Friday deal that apparently you're meant to go to your basket page (which doesn't open automatically or anything when you do so) and hammer refresh repeatedly to see if it becomes available? I was imagining it would pop up and tell me or send me an email or something, so I missed it.
Wouldn't mind as it was a kind of crazy stocking filler and maybe all good people are boycotting Amazon over this tax evasion thing, but damn, I have no ideas what to get anyone this Christmas, and two December birthdays coming up which I'm drawing just as much of a blank on...
― a panda, Malmö (a passing spacecadet), Thursday, 22 November 2012 12:25 (6 months ago) Permalink
The Black Friday deals are almost impossible to get. You can click within a fraction of a second of the items going live and not have any luck. Amazon seems to have jacked most of its prices up in the last few weeks. I'm finding that independent music / film stockists are actually cheaper a lot of the time now.
― Go Narine, Go! (ShariVari), Thursday, 22 November 2012 12:31 (6 months ago) Permalink
Despite not popping up when my "deal" was available, I can't get rid of the pop-up telling me that it was available but I didn't claim it in time!
I've done most of my Christmas shopping online these past few years and to begin with Amazon was brilliant for it but the past two years I've had trouble with them: slow postage, items arriving battered and dirty, and last year I got an email telling me 3 items wouldn't be delivered until March, so I looked at the pages (which still said "in stock", but I thought that must be out of date) and ordered a new copy of each from a third-party seller, and then before I could cancel either order they'd both been dispatched and I had to pay postage to send one of the sets back, even though in my opinion it was Amazon's fault I'd got two.
― a panda, Malmö (a passing spacecadet), Thursday, 22 November 2012 12:45 (6 months ago) Permalink
"Two day shipping" on a book order placed by March 8 (book was in stock, usually ships within 24 hrs, etc.)
Date Time Location Event Details March 13, 2013 10:35:00 AM Forest Hills NY US Out for delivery March 12, 2013 11:00:00 AM Forest Hills NY US Arrival Scan March 12, 2013 06:26:28 AM Fedex Smartpost Edison NJ US Departure Scan March 12, 2013 06:26:00 AM Fedex Smartpost Edison NJ US In transit to pickup location March 11, 2013 10:10:00 AM Fedex Smartpost Edison NJ US Arrival Scan March 10, 2013 09:41:00 AM US Shipment has left seller facility and is in transit to carrier
Like, why did the book need to spend an entire 24 hours in my NEIGHBORHOOD before going out for delivery? Why did it need to spend nearly 24 hours in Edison, NJ, probably a little over an hour's drive from my neighborhood?
― space phwoar (Hurting 2), Wednesday, 13 March 2013 18:48 (2 months ago) Permalink
I realize they're not the shipper here, but
they needed to give it to the usps (serious answer)
― 乒乓, Wednesday, 13 March 2013 18:49 (2 months ago) Permalink
I live three blocks from the forest hills post office, so that makes the whole thing funnier to me.
― space phwoar (Hurting 2), Wednesday, 13 March 2013 19:00 (2 months ago) Permalink
For whatever reason Prime two-day shipping is not what it once was.
― toulows-lautrec (how's life), Wednesday, 13 March 2013 19:03 (2 months ago) Permalink
It seems about the equivalent of the old "super saver" shipping. There's also this add-on item thingy now, which is kind of a de-facto $25 requirement, again, like super saver. I don't actually pay for my prime, so it's hard to complain, but it still leaves a bad taste.
― space phwoar (Hurting 2), Wednesday, 13 March 2013 19:04 (2 months ago) Permalink
I keep picturing my book hanging out at the poast office like "maybe I should head over...nah fuck it that was a long ride from Edison, I'll just go tomorrow."
― space phwoar (Hurting 2), Wednesday, 13 March 2013 20:39 (2 months ago) Permalink